Call Handler

Zoek Pin Hatfield, Doncaster, England

£20000 - £21000/annum overtime & benefits

Permanent (Full time)

Recently Posted

Are you a customer-focussed individual with a desire to make a real impact?

Do you enjoy a fast-paced and dynamic environment, with scope for significant progression?

Osborne Appointments are currently recruiting for Call Handlers (Inbound & Outbound) to join our Transport & Logistics client on a permanent basis.


Job Details

Location: Hatfield
Salary: £21,000 (plus overtime)
Contract Type: Permanent (Full-Time)
Flexibility with working hours is a MUST – 8 hour shifts, starting at 7am, 8am and , with on call hours, which could include nights & weekends (overtime pay)
Main Duties

Outbound calls to carriers, booking in transportation
Managing shipment orders end to end
Building strong relationships and provide support to carriers and shippers to execute day to day loads
Checking documentation and proof of deliveries
Provide feedback and ideas for product and process improvement
Support the training and on boarding of new colleagues in a rapidly growing team
Key Skills & Experience

Knowledge of transport – not essential, highly desirable
General understanding of UK Postcodes
Confident telephone manner, including outbound calls
Passion for Customer Service
Quick problem solving skills
Attention to detail
Outstanding communications, written and verbal
Desire to adapt and develop with a growing business
If you are interested in this opportunity, please apply with your CV today.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office).

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website

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