Customer Service Advisor

Zoek Pin Derby, England

£19157 - £30000 Per Annum Bonus Scheme

Permanent (Full time)

Posted 33 days ago

Customer Service Advisor

Full Time Shifts between (8am - 5pm)

Monday-Sunday (Working 5 out of 7) – Rota in Advance

£19,157 Salary plus an amazing bonus scheme (Realistic OTE of £26k)

This Customer Service Advisor role will be representing a leading current affairs publication and will involve speaking to existing customers who are thinking about cancelling or changing their subscription, establishing why they feel this way and offering them the ideal package for them to stay. The Advisor will be promoting all the benefits of the first-class service on offer.

The ideal Customer Service Advisor will have:

  • Strong customer service experience of at least 12 months.
  • Very engaging when dealing with customers.
  • Motivated to retain customers.
  • Eagerness to provide first-class customer experience.
  • Ability to show tenacity and resilience in all work you do.

The benefits of a Customer Service Advisor:

  • Free online subscription of newspaper.
  • Regular incentives including vouchers, cash and technology prizes.
  • Cashback on GP, Dentist and online Counselling appointments.
  • Development and Progression opportunities.
  • 29 days holiday and increasing with each years service.
  • Casual dress code.
  • Fantastic and supportive culture.
  • Company Pension.
  • Private Medical/ Dental Insurance.

Interested? Click APPLY below or email your CV to

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