Customer Service Representative

Zoek Pin Manchester, Greater Manchester, England


Permanent (Full time)

Posted 13 days ago

Job title: Customer Service Representative
Location: Manchester
Ref: J11284:MAN:GJ:CSR
Salary: £20k basic salary + OTE
Sector: Tech

Working for a widely renowned enterprise within tech services, with a national client base, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers.

The Role: Customer Service Representative

As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.

Providing company solutions, you will communicate with customers over the phone, via email and in some cases face to face to cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products and services.

As a Customer Service Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.

Graduate Customer Representative – what you get:

A competitive basic salary £20,000
Fantastic OTE/Commission taking your Y1 total earnings higher
Full, bespoke training
Excellent scope for progression with a leading enterprise
Team social events
Bonus / incentive scheme
Pension scheme
Offices in a central location
Candidate Requirements:

GCSE’s in Maths and English
Exceptional communication and interpersonal skills
Computer literate
Highly organised, with excellent time management skills
A collaborative attitude, combined with the initiative to work independently
Self-motivated, with a strong desire to succeed
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website

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