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Graduate Administrator – Day Shift


£20,000 - £21,500 per annum


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A major UK bank is looking for a Graduate Administrator for its project on Chester Business Park. This role is on a 6-month contract. Working on a growing project the Graduate Administrator role offers excellent opportunities to develop skills within the financial services sector with full training will be provided.

  • You must be able to work a day shift from 07:00 - 15:00 Monday to Friday.

  • Please be aware that training for the 1 st four weeks will be 09:00 – 17:00.

  • As a Graduate Administrator, you will:

Respond to routine and complex customer complaints via the phone and in writing. Balance and manage the expectations of the customer with the needs of the business during complaint resolution. Check and complete complaint cases using available evidence and date. Update and capture relevant data to the CRM system. Provide accurate advice and support to customers in a timely and professional manner. Follow company processes and procedures relating to Data Protection. Adhere to the Financial Conduct Authority guidelines at all times. Have excellent opportunities to progress your career within financial services.

To be a successful Graduate Administrator you will have the following skills and experience:

The ability to travel to Chester for this role and be able to work 07:00 – 15:00 Monday to Friday. Excellent communication skills, to include fluent English both written and verbal. Numerate, analytical with excellent IT systems orientation. Strong ability with Word and Excel. Extremely professional, well-presented and motivated with a strong work ethic. Flexible and dedicated with the desire to succeed at all costs. This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has some administration experience but is looking for a new career. Required to complete a Criminal Records Bureau check for this project. Required to undertake a full credit check report. In return, an Administrator will receive a salary of £19,000 - £22,000 per annum.

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Posted 30 days ago

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