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Technical Support Engineer � No Experience Needed

  • Edinburgh
  • TBC
  • Temporary
Posted 5 days ago

Do you have the ability to understand technology and have the desire to build a career doing something you love? If you have always wanted a career in IT but lack the experience to take your first step on a new career path, then The Training Room can help you become a certified IT Support Technician and help-desk ready. The GCI Group are searching for enthusiastic techies who are looking to change their lives with a new career and are working with The Training Room to provide entry level opportunities to successful graduates of The Training Room course. No previous experience is needed! Full training is provided as part of the course, which can also be completed online, in your spare time and in as little as 12 weeks. All graduates of The Training Room course will receive unlimited interviews and 3 years career support on successful completion. Gain the following certifications: � Microsoft Networking Fundamentals MTA � CompTIA Network+ � Cisco CCNA Routing & Switching � Administering Windows Server 2012 R2 � Configuring Windows Server 2012 What will you be doing as a 1st Line Support Technician: � Monitoring all notifications and resolve alerts � Installing all relevant security updates � Providing ongoing system maintenance to GCI clients � Upgrading physical and digital systems � Incident Management � Following all Process Compliance procedures The career you have always wanted is closer than you realise. Don�t let anything hold you back from the future you deserve. CLICK APPLY to find out more. We�ll be in touch to help in any way we can.

Italian Customer Advisor

  • Edinburgh
  • Amazing Benefits
  • Permanent
Posted 25 days ago

Italian Speaking Customer Service Advisor, Full Time, permanent £17,000 per annum An amazing opportunity is now available for an Italian speaker to work in international customer services and if that doesnt sound exciting to you, we can assure you it is! My client is offering full time, permanent employment and a multilingual fun environment! You will be working as part of a team, with great and supportive colleagues, enjoy your lunch breaks outside or at their canteen, and even relax in the chill out room! Work life balance is extremely important for my client! Working Hours for this role is 40 per week; Monday to Sunday shifts between 8am 6pm. Flexibility is required. Benefits: chill out lounge with Sofas, canteen facilities, free hot beverages, business casual dress (yes, jeans are fine!), Fridays are doughnuts and fruit day, Pension Scheme, career opportunities, generous holiday allowance, discounts at over 130 wellknown retailers Responsibilities and results: To respond to all customer enquires within given timescales, efficiently and effectively. To develop and maintain a full knowledge of client products and services. Experience and skills required: Fluent in Italian and English. Experience in Customer Services. Good organisational skills. If you are interested, please apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Associate

  • Edinburgh
  • Negotiable
  • Permanent
Posted 20 days ago

EDINBURGH Customer Service Advisor £17,500 plus bonus start date 22/10/2018 Hours of work fully flexible between 8am and 10pm Mon Fri and 8am 6pm Sat and Sun. Working 5 days from 7 Sainsburys Bank are looking for people with energy, confidence and a brilliant personality who can shine in their call centre in Edinburgh. Not everyone can talk to people. Sounds strange, doesnt it? But it genuinely is a talent. Being able to listen, understand, build a rapport and help customers. If you embody these communication skills you can be the voice and personality of the Sainsburys Bank brand. The focus is on customer experience, satisfaction and service. Finding people who can help look after their customers, Sainsburys bank will do everything they can to make the most of their talent. At Sainsburys Bank youll experience something genuinely different. Its an inspiring environment to work in, part of a growing financial services brand that places glowing customer care right at the heart of everything they do. In return they offer great starting salary, twice yearly bonus, colleague discount card, pension, share save scheme and many more. Financial Services experience is not essential but a passion for customer service is, if you have a strong customer service background from any environment get in touch today #SearchCustomerServiceJobs Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Advisor £8.70/hr

  • Edinburgh
  • Negotiable
  • Temporary
Posted 10 days ago

Business Customer Service Advisor Gyle, Edinburgh Hours of work: Monday to Friday 8am to 6pm 36 hours a week £8.70/hour Do you have excellent customer service experience? Looking for a new challenge? We are working with a leading utilities company in Edinburgh. This growing company is looking for Customer Service Advisors to join their team until 28th December with the possibility of extension. If you have a passion for customer service and resolving customer issues and queries then this is the role for you. Our client has a number of positions available in their Contact Service team which will involve you being the first point of contact for business customers. You will be expected to take ownership of calls and resolve in the first instance where possible through all channels of communication. The role is full time and the hours are Monday to Friday between 8am6pm. Please apply today if interested. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Multilingual Team Leader Travel Industry

  • Edinburgh
  • Amazing Benefits
  • Permanent
Posted 13 days ago

Multilingual Teal Leader Travel Industry German, Spanish or Russian speaker Full time, Permanent, £25,000 per annum, Edinburgh City Centre Are you an experienced call centre team leader looking for an exciting new challenge? Do you want to work for a market leading company in a brand new customer service team? Are you fluent in German, Spanish or Russian? If so, this may be the perfect opportunity for you! This is a fantastic opportunity to join a brand new and growing call centre in Edinburgh City Centre. You will be working for a fun and international company which are leaders in their market, and given the freedom to manage your team successfully. In addition, you will be eligible for fantastic benefits, including 32 days holiday and a healthcare plan. Hours: 40 hours per week, flexible working shifts from 7am to 11pm Your role will involve: Managing all aspects of your team, including quality control, people management and resources Acting as point of escalation in your relevant language Motivating your team and making work fun Ensuring that metrics and quality standards are adhered to Your profile: Experienced managing a customer service team in a call centre environment Fluent in English, as well as German or Russian or Spanish * Driven and motivated to ensure team works to best of their ability If this sounds like a good next step, click Apply to get moving with your application! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

PCV Technician

  • Edinburgh
  • Up to £28000 per annum
  • Permanent
Posted 12 days ago

PCV Technician / Mechanic required in Edinburgh. Our client is a Bus and Coach Operator in Edinburgh, who is looking to hire a qualified and experienced PCV Technician / Mechanic. The ideal candidate would hold a current PCV license in order to carry out test drives, however, more importantly you should demonstrate the ability to work with minimal supervision as well as closely with the existing team, communicating effectively and working efficiently. Starting salary is based on experience although likely to be around £28,000 pa. To apply please send your current CV quoting PCV Technician / mechanic J83830, or for more details call Katie Nobbs at Perfect Placement. Perfect Placement UK Ltd See our website for details

Van Driver (CAT B)

  • Edinburgh
  • £9 - £14 per hour
  • Temporary
Posted 24 days ago

Manpower are currently recruiting for Multidrop(Cat B) Van Drivers on behalf of our clients based in Edinburgh, on a temporary basis. Ideal candidates will have a flexible approach to working hours, which will include early morning starts, back shifts and late shifts throughout out Mon Fri. Ideally you will have category B licence and good route knowledge of Edinburgh, central belt and North England. You will be using hand held scanners and coding system due to the nature of the deliveries. For insurance purposes, we cant accept any more than 6 points on your licence and no DR or DD convictions in the past 10 years, a written 5 year employment history is required and you must also be able to pass a criminal record check. Interested? Apply today!

Polish Speaking Customer Advisor

  • Edinburgh
  • Negotiable
  • Permanent
Posted 17 days ago

Polish speaking Customer Advisor, Full Time, Permanent £17,000 per annum An amazing opportunity is now available for one Polish speaker to work in international customer services and if that doesnt sound exciting to you, we can assure you it is! My client is offering full time, permanent employment and a multilingual fun environment, where you will be supporting SONY PlayStation! You will be working as part of a team, with great and supportive colleagues, enjoy your lunch breaks outside or at their canteen, and even relax in the chill out room! Work life balance is extremely important! A good benefit package as below: 40 hours contract Perkz: employee benefits scheme that works with the best UK retailers Learning and Development courses Career opportunities within the account Monthly incentive prizes If you feel you would like to be part of this team and you are ready to show your best talents, please read on: RESPONSIBILITIES AND END RESULTS: To respond to all customer enquires within given timescales, efficiently and effectively. To develop and maintain a full knowledge of client products and services. To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff. To deal with all correspondence as requested/required. Logging of all calls accurately and in line with procedure. Responsible for maintaining and updating all administration. To consult product manuals, to be able to advise customer of appropriate options / solutions. Experience, knowledge and skills required are: Being fluent in English and Polish. Experience of or aptitude for Customer Service. Good organisational skills. Excellent communication skills and the ability to remain calm in all situations. We put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible. If you enjoy building great relationships with customers and can help make your team/department one of the best, this could be just the start of your career with us. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Removals Sales Consultant

  • Edinburgh, City of Edinburgh, Scotland
  • £24k - 25k per year
  • Permanent
Posted 17 days ago

Removals Sales Consultant - Edinburgh - £25K plus Benefits - VR/19321 Our client a large removals company are looking for a sales consultant to join their existing team. This position will involve will be required to go into clients properties and provide accurate estimations for UK and International moves. Main duties of the Removals Sales Consultant: Demonstrate and responsible for selling at all times Strong relationship building with customers Up sell and work with new partner revenue streams Liaison with business partners to develop future relationships Attend networking events when required Skills required for the Removals Sales Consultant: Ideally come from a removals, shipping or transferable background Have filed sales experience Full driving license In return, the successful candidate will be offered a salary up to £25,000 plus commission and car allowance. If you wish to apply, please contact the Removals team of Red Recruit quoting reference VR/19321 Red Recruit is a specialist recruitment consultancy with global prominence in the Removals, Relocations, Shipping, Freight, Logistics and Finance industries. We provide an expert consultative, project managed approach, which recognises the unique skills and talents of every candidate. Founded in 2002 and boasting increasing success, Red Recruits mission is to serve likeminded Clients and Candidates and be a collaborator in their growth and progression. We accomplish this utilizing our skilled approaches and methodologies and we offer tailored solutions to suit specific needs. Clients of Red Recruit are able to access a wealth of knowledge and experience via our recruitment consultants; many of whom possess extensive experience of their specialist sector.

Registered Nurse Clinical lead

  • Edinburgh
  • Competitive
  • Permanent
Posted 14 days ago

Excellent job opening for a experienced Registered Staff to work with one of the UK�s leading healthcare provider . As a staff nurse you will be working in highly reputed service within the Wellingborough area. The home provides a range of care services which include care for older people with physical disabilities, convalescent and dementia care, and Huntingdon�s disease. Both long and short-term residents are welcomed into the home. The successful nurse will be offered an excellent salary of �14.00 per hour plus other great benefits. Registered Nurse with valid Pin number, knowledge of National Standards and NMC code of practice. A background in person centred care planning within a care home. A willingness to coach, guide and support your team on a daily basis, including providing formal and informal programmes of teaching to colleagues and other care professionals. A genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development. A respectful, courteous and compassionate nature and belief in giving your personal best at all times To be considered for this excellent job you must be qualified as Nurse and be registered with NMC . Reference ID: 3099 For more information please call Elizabeth Baker on ##### ######or send your CV to #####@######.###

Italian Customer Advisor

  • Edinburgh
  • Amazing Benefits
  • Permanent
Posted a month ago

Italian Speaking Customer Service Advisor, Full Time, permanent £17,000 per annum An amazing opportunity is now available for an Italian speaker to work in international customer services and if that doesnt sound exciting to you, we can assure you it is! My client is offering full time, permanent employment and a multilingual fun environment! You will be working as part of a team, with great and supportive colleagues, enjoy your lunch breaks outside or at their canteen, and even relax in the chill out room! Work life balance is extremely important for my client! Working Hours for this role is 40 per week; Monday to Sunday shifts between 8am 6pm. Flexibility is required. Benefits: chill out lounge with Sofas, canteen facilities, free hot beverages, business casual dress (yes, jeans are fine!), Fridays are doughnuts and fruit day, Pension Scheme, career opportunities, generous holiday allowance, discounts at over 130 wellknown retailers Responsibilities and results: To respond to all customer enquires within given timescales, efficiently and effectively. To develop and maintain a full knowledge of client products and services. Experience and skills required: Fluent in Italian and English. Experience in Customer Services. Good organisational skills. If you are interested, please apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

German Speaking Customer Advisor Graduate Opportunity!

  • Edinburgh
  • Relocation Package *
  • Permanent
Posted 13 days ago

German Speaking Customer Service Advisor Full Time, permanent, £18,500 per annum An amazing opportunity is now available for German speaker to work in international customer services and if that doesnt sound exciting to you, we can assure you it is! My client is offering full time, permanent employment and a multilingual fun environment! You will be working as part of a team, with great and supportive colleagues, enjoy your lunch breaks outside or at their canteen, and even relax in the chill out room! Work life balance is extremely important for my client! Working Hours for this role is 40 per week; Flexibility is required. Benefits: chill out lounge with Sofas, canteen facilities, free hot beverages, business casual dress (yes, jeans are fine!), Fridays are doughnuts and fruit day, Pension Scheme, career opportunities, generous holiday allowance, discounts at over 130 wellknown retailers Responsibilities and results: To respond to all customer enquires within given timescales, efficiently and effectively. To develop and maintain a full knowledge of client products and services. Experience and skills required: Fluent in German and English. Experience in Customer Services. Good organisational skills. If you are interested, please apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Vehicle Technician

  • Edinburgh
  • Up to £25000 per annum
  • Permanent
Posted 25 days ago

Vehicle Technician / Mechanic required in Edinburgh. Our client is an Independent Garage in Edinburgh, who is looking to hire a qualified and experienced Vehicle Technician / Mechanic. Hours of work for this role as a Vehicle Technician / mechanic are Monday to Friday 08:00 17:30 and occasional Saturdays. You will be performing both scheduled maintenance work and technical repair work to a wide range of vehicles. Starting salary is based on experience although likely to be around £25,000 pa. To apply please send your current CV quoting Vehicle Technician / mechanic J83590, or for more details call Katie Nobbs at Perfect Placement. Perfect Placement UK Ltd See our website for details

QA Test Engineer needed, Hardware and Software skills, Scotland

  • Edinburgh
  • £275 - £325 per day +
  • Contract
Posted a month ago

QA Test Engineer with Hardware and Software experience needed, Scotland. Supporting an established Engineering company with offices in Livingston, Scotland we are looking for a Contract QA Test Engineer with Hardware and Software experience. The role will likely last up to 12 months and you need to be able to start within the next 2 weeks. Tasks: Generation of Functional/Design Verification Test Specifications for Software and Firmware components Developing and executing automated regression tests for Software and Firmware components Execution of manual Software and Firmware tests Supporting delivery of Software and Firmware components into system/integration teams Work as part of a Scrum team to deliver fully tested new functionality and bug fixes, must be able to understand a technical product and identify key test areas To analyse and evaluate test results and write reports Support hardware and software design engineers Logging defects according to company procedures Requirements: Background in Electronic/Software Engineering (degree or equivalent) 5 years experience working on product development project teams, ideally testing electronic devices Skills: Necessary Experience with a test automation framework, e.g. UFT, QTP, etc Able to work in a team, but with minimal direct supervision Able to follow established working practices / standards Able to analyse and evaluate test results and write reports Desirable Use of version control system, e.g. SVN Bug tracking tool experience (OnTime, Bugzilla, Jira, Trac, etc...) Practical knowledge of Labview and/or Testand Systems communicating using WiFi and/or cellular networks Publish/subscribe telemetry protocols (e.g. MQTT) Working as part of a Scrum/Agile team Experience with measurement, condition monitoring or online protection Systems If you are interested in this role then please send me your latest CV or give me a call in the Manchester Progressive offices. To find out more about Progressive Recruitment please visit ######.### Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC387148 England and Wales

Customer Service Associate

  • Edinburgh
  • Negotiable
  • Permanent
Posted 17 days ago

EDINBURGH Customer Service Advisor £17,500 plus bonus start date 22/10/2018 Hours of work fully flexible between 8am and 10pm Mon Fri and 8am 6pm Sat and Sun. Working 5 days from 7 Sainsburys Bank are looking for people with energy, confidence and a brilliant personality who can shine in their call centre in Edinburgh. Not everyone can talk to people. Sounds strange, doesnt it? But it genuinely is a talent. Being able to listen, understand, build a rapport and help customers. If you embody these communication skills you can be the voice and personality of the Sainsburys Bank brand. The focus is on customer experience, satisfaction and service. Finding people who can help look after their customers, Sainsburys bank will do everything they can to make the most of their talent. At Sainsburys Bank youll experience something genuinely different. Its an inspiring environment to work in, part of a growing financial services brand that places glowing customer care right at the heart of everything they do. In return they offer great starting salary, twice yearly bonus, colleague discount card, pension, share save scheme and many more. Financial Services experience is not essential but a passion for customer service is, if you have a strong customer service background from any environment get in touch today #SearchCustomerServiceJobs Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Credit Risk Manager PD, LGD & EAD Modelling

  • Edinburgh
  • £45000 - £55000 per annum
  • Permanent
Posted 15 days ago

THE COMPANY: You will be joining one of the most innovative banking organisations in the world as a pivotal member of their Risk function. This institution prides itself in being a market leader in new age banking and due to a huge upsurge in demand for their products they are heavily expanding their analytical function so they are specifically looking for a Senior figure to step into their Decision Analytics team. THE ROLE: You will be one of the key figures in the Decision Analytics function dealing with Group Risk. This means you will be focusing on the entire organisations loan portfolio and within that you will be working on the modelling element to ensure they are in line with current regulation. An indepth knowledge of both SAS and PD, LGD & EAD modelling will be required as you and your team will be responsible for the analysis and maintenance of the Credit Risk function. Being a Senior role, you will be relaying your technical finding to non technical personnel, so strong stakeholder management skills are also going to be a necessity. YOUR SKILLS AND EXPERIENCE: PD, LGD & EAD Modelling knowledge and experience. You must have strong SAS Mining/Modelling skills. Experience in Credit Risk is also vital. You must have strong stakeholder management skills. Retail Finance/Banking experience would be ideal. HOW TO APPLY: Please register your interest by sending your CV via the Apply link on this page.

Business Analyst

  • Edinburgh
  • £40000.00 - £57500.00 per annum
  • Permanent
Posted 17 days ago

Job Title: Business Analyst / Lead Business Analyst Location: Edinburgh, The Gyle Salary: £40,000 £57,500 About the Business Analyst / Lead Business Analyst Roles: We have 2 fantastic opportunities with a very well known and highly respected company based at the Gyle in Edinburgh, two being handson BAs, the 3rd being a Leading role with all working on a variety of BAU, Change and Regulatory projects in what is a very, very busy and exciting time for the company so will offer a lot of involvement and exposure. The hiring manager for the positions is a very nice person, very realistic and methodical and has a terrific attitude to hiring for his team with a great belief that behaviour(s) far outweigh experience which is refreshing and makes these great opportunities to really build a career with long term options galore. About You We are looking for experienced Business Analysts who have the ability to really engage with stakeholders and champions too board level, asking the questions that need to be asked, awkward or otherwise and really getting to the heart of needs and requirements. You will be a very effective communicator and comfortable in planning and facilitating workshops as these are seen as a key aspect for delivering on projects. For the leading position, you will have an understanding of how and ability to motivate a team and be seen as a point of support and guidance. Essential Skills and Competencies: Good experience of Agile as a process, its concepts and principles with good understanding of SCRUM and/or SAFe Experience of creating and producing User Stories and how Process Modelling links into these Experience of Domain Modelling would be an advantage Experience of Jira would be an advantage Excellent communication and interpersonal skills Can do and adaptable attitude and approach About the Company This company are an industry leading, global organisation with a very strong footprint in Edinburgh. They are growing organically through organisational changes meaning it is a very exciting time to be onboard. Salaries of £40,000 £57,500 will be considered subject to experience and is supported by an excellent and very giving benefit package. Applicants must have the existing rights to live and work in the UK as sponsorship support is sadly not an option. For more details of the Business Analyst / Lead Business Analyst positions, please send in your CV as the first step. A cover letter is not essential. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Adviser

  • Dalkeith, Midlothian
  • £10 - £10.07 per hour
  • Contract
Posted 7 days ago

Could you help Lloyds Banking Group become the best bank for customers? As one of the UKs leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. Customer Service Advisor Manage customer queries relating to their accounts and products, keeping it simple and making it easier to do business with Lloyds Banking Group Complete telephony, digital and admin based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Build long lasting professional relationships with Lloyds Banking Group customers that will exceed their expectations Deal with customer data ethically and in accordance with the FSA requirements Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Contribute to the continuous improvement of Lloyds Banking Group by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to Lloyds Banking Group Demonstrate consistently Lloyds Banking Group values and behaviours Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for selfdevelopment Support Lloyds Banking Groups wider team to ensure that performance standards and business objectives are met Personally contribute to an environment where colleagues want to work and customers feel valued Carry out a range of processing tasks and handling of customer calls ensuring relevant productivity and quality measures are achieved for Lloyds Banking Group customers in line with specified process and procedures Provide a high quality service to Lloyds Banking Group customers comprising of handling calls and undertaking a range of processing tasks. This will be achieved as part of a flexible model to support the business in meeting customer demands within agreed service levels. So if youre interesting in learning, growing and developing, Lloyds Banking Group could be the place for you. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

EUROPEAN LANGUAGES TRAVEL CONSULTANT

  • Edinburgh
  • £22000 - £25000 per annum
  • Permanent
Posted 4 days ago

EUROPEAN LANGUAGES TRAVEL CONSULTANT TOUR OPERATOR, EDINBURGH £2225K A tour operator in Edinburgh is expanding its groups travel department, and is recruiting a travel consultant fluent in European languages (either Italian, German, Spanish or French) in to make group travel arrangements for tourists visiting the UK and Ireland. If youve a knowledge of tourist destinations within the UK and Ireland and have experience working in a travel and tourism role providing excellent customer service, perhaps this is the job youve been looking for. Any experience working within a previous group travel and tourism role would be highly beneficial. Were also looking for: Excellent communication skills, as youll be liaising with tourism partners and suppliers to ensure the client experiences run efficiently and smoothly Good computer literacy, especially Microsoft Office. Experience using the Tourplan system would be a distinct advantage Good knowledge of the UKwide tourism industry products essential Ideally current or very recent experience working in a travel and tourism role * Team player able to work in a busy environment with strong organisational skills Working Monday to Friday between the hours 9am and 5:30pm. Simon HurstGrover is recruiting for this European Languages Travel Consultant role in Edinburgh. Click to apply. By applying for this vacancy, you consent to the safe storage and handling of any personal data youve provided us with. We will never share your data with a thirdparty without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy. Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates. Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

Customer Service Advisor Permanent position!

  • Edinburgh
  • Negotiable
  • Permanent
Posted 20 days ago

Customer Service Advisor Permanent position £16,800 per annum + Benefits Interviews: This Wednesday at 5pm Our client, an international customer services provider is currently looking to offer a full time position for an excellent candidate with great customer services skills! The business operates 5 days out of 7, 40 hours per week, and that gives you the opportunity to be flexible with your shifts. Business hours between Monday and Saturday 8am 10pm. A good benefit package as below: 40 hours contract Perkz: employee benefits scheme that works with the best UK retailers Learning and Development courses Career opportunities within the account Duties and responsibilities: The main responsibility of this role will be to support customers within the UK via phone. This role will require flexibility over working hours Handling customer complaints, taking responsibility to investigate, escalate and track appropriately providing the cardholder with a timely and satisfactory resolution Experience, Knowledge and skills required: Fluency in English Previous experience in Customer Service Computer literate: Wordprocessing, Excel, internet and general systems usage * Ability to provide empathy, sympathy, maturity and support to distressed callers If you are interested in this role, please apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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