Automotive, Motor Trade Job: Automotive Aftersales Manager required in Surrey. Salary: Up to £40,000 Basic, OTE £60,000 Per Annum Term: Full time, Permanent Motor Trade Jobs / Automotive Vacancies: Experienced Aftersales Manager Required for Premium Main Dealership Surrey Automotive Aftersales Manager Required for Main Car Dealership in Surrey. A rare and nottomiss opportunity has arisen for an experienced and professional Aftersales Manager within a Premium Main Car Dealership in Surrey. Responsible to the General Manager and overseeing a large Aftersales team, your key job purpose is to achieve parts and service volumes and profit objectives through motivating and developing the Aftersales team to be fully competent in their job roles and to manage the sourcing and supply of vehicle parts and monitor all service processes, ensuring that all customers receive excellent customer service. To be a success in this role, you will have At least 5 years experience in managerial role in a customer oriented department Experience of working in a target driven environment Experience of developing and monitoring budgets An understanding of marketing processes and development of pricing strategies Up to date knowledge of vehicle and consumer legislation, trade practices and FCA regulations and duties Be able to guide and direct a team A strong customer focus Excellent communication skills able to negotiate and influence As an Aftersales Manager, your objectives will be: Maintain customer service standards and ensure understanding and adherence to the requirements of customer satisfaction indicators within the business. Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales). Maximise commercial opportunities through developing and implementing campaigns within specific market sectors. Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted. Regularly communicates and interacts with members of other departments to develop the business and the Aftersales team ethos. In order to be eligible for this role you will be required to hold a strong and successful background in a franchise dealer Aftersales or service management. Due to the size of the role, the successful candidate will be a strong character with a big personality, capable of managing a large workshop and able to get the best out of a big team. As such, experience in a similar role, overseeing a 15+ Tech workshop, is a must. If this role interests you and you would like to know more about it or other Automotive Management Jobs in Surrey please contact Liam Buffenbarger at Perfect Placement. To apply please send your CV to Liam Buffenbarger quoting J74161, Aftersales Manager, Surrey. Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you. Continue your job search on Facebook : ######.###/MotorTradeJobs Perfect Placement UK Ltd is an employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments). Copyright Perfect Placement UK Limited 2017. The reproduction, transmission or other use of all or any part of this advert to or in any media, without Perfect Placement UK Limiteds prior written permission is prohibited and may result in criminal or civil actions. Please contact our office on ##### ###### if you wish to discuss this copyright.