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Administrator Apprentice

  • Southampton
  • ?135 Per Week
  • Permanent
Posted 13 days ago

Administrator Apprentice Location: Hamble Point Marina, Southampton, SO31 4NB Apprenticeship: 12 months' apprenticeship Position: 6 working hours /day, Monday to Friday Salary: £135 /week This is a fantastic opportunity to join a fast-growing company and to build a long term career in business admin – no prior experience necessary, just a hard-working and can-do attitude! About Us: Lilium Direct's clever job advertising platform helps companies to fill their vacancies by advertising on hundreds of job boards simultaneously and performing in depth CV searches of the UKs best job board databases. Thanks to our continued success and ambitious growth targets, we are now expanding and looking to take on a junior administrator apprentice to help support the businesses development, with close coaching and guidance from senior management that respects their input and encourages new ideas. Key Responsibilities: Answering inbound telephone calls and professionally handling their enquiries, taking accurate messages, and redirecting through to the necessary staff member. Managing online enquiries and providing web-chat assistance. Providing general receptionist duties to office visitors. Uploading job applicant details into our ATS software. Updating and recording data accurately in our CRM and Excel spreadsheets. Assisting with general marketing administrative duties. Providing general admin support to the sales team. Building a strong, in-depth product knowledge. Helping to manage external suppliers and third parties. Developing general business and administration skills with internal training. Qualities and Experience: Hungry to succeed and develop a career within administration. Passion for establishing a long-term career and motivated by achieving excellence. Confident and professional telephone manner and ability to build rapport. Able to prioritise, work under pressure and to meet deadlines. Must be a positive individual with a keen eye for detail. Must have some prior experience using Microsoft Office programmes and be confident using computers. Benefits: Salary of £135 /week. Successful candidates will be working towards their Business Administration Qualification, with full funding and training provided. Working hours of 9am to 3.30pm, Monday to Friday, with thirty minutes for lunch. 20 days holiday per year plus bank holidays, increasing by 1 day per years` service to a maximum of 25 days. Pension contributions. Team-building exercises. Full on the job training. Genuine opportunity to progress with the company. Progression: As a growing business, year 1 will see you learning the ropes and becoming part of a lively and dynamic team, whereas year 2 will see you be supported into developing yourself as a more senior business administrator, taking on additional responsibilities and providing real opportunities to make an impact on the day to day smooth running of the company. Location: This role will be based at our new office in Hamble Point Marina, Southampton, SO31 4NB, with free parking, excellent local amenities, and a regular bus / train service. Next Steps To express your interest in our vacancy for an Administrator Apprentice, please click on Apply to be taken to our LILIUM application page to submit a copy of your CV for consideration. The first stage of the process will be a short telephone call, followed by a face to face interview. We look forward to hearing from you!

Disconnections Administrator Apprentice

  • Whiteley
  • ?Competitive + Benefits
  • Permanent
Posted a month ago

Are you looking for an exciting opportunity to work in a great environment with excellent training and development prospects? Why not join Onecom, the UK's leading Telecommunications Company. Due to continued growth and success, we're now looking to recruit a Disconnections Administrator Apprentice to join our connections department, combining work experience with on and off the job training. Reasons why our Disconnections Administrator Apprentice would love working for us: 20 days holiday increasing to 25 days, plus bank holidays + day off for birthday Up to 12 paid hours a year ‘My Time' Performance related bonus paid monthly and Length of service awards Vodafone Employee Advantage discount Discount on Samsung products (up to 60%), gym membership and subsidised Fitbit Trade price stock for staff members for all the latest gadgets Annual events including the Christmas Party Quarterly employee reward programme and employee of the year awards Enhanced Maternity pay (based on length of service) Cycle to work scheme & eye-care vouchers Main Disconnections Administrator Apprentice Tasks: Processing of customer Mobile & Solutions Disconnections on all networks Liaising with Sales teams and Care teams on disconnection requirements Proactively manage unsolicited requests and ensure customers are appropriately notified Support with the resolution of issues arising from actions or events involving administrative functions throughout the progress of a disconnection of the service for the customer Act as a liaison between the company and its external providers Liaise with the billing team to ensure charges are correctly processed and/or stopped for accurate customer billing Undertake training This is an office-based role (80%) Off the job training will be completed at a local training provider (20%) The ideal Disconnections Administrator Apprentice: Adaptability and initiative; Strong IT skills A positive "can-do" attitude; Ability to work to strict deadlines and prioritise workload; Ability to work as part of a team Delivers to high standards – time, cost, quality, efficiency and value; Ability to engage and earn trust of various different teams within the business. About Onecom Onecom is the UK's Largest Independent Business Telecommunications provider, offering Fixed-Line, Mobile, IT & Broadband solutions to over 300,000 connections. It is one of the UK's fastest growing technology companies and has been awarded Vodafone Platinum Partner of 2011, 2012, 2013 & 2014 and the Total Communications Partner for 2015, 2016 & 2017. If you feel you have the passion and drive to excel in our role of Disconnections Administrator Apprentice, we'd love to hear from you. Click APPLY now!No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Fulfilment Administrator Apprentice

  • Whiteley
  • ?5 - ?5 Per Hour
  • Permanent
Posted 5 days ago

Fulfilment Administrator Apprentice Rate of pay: £5 per hour / £200 per week Location: Whiteley Hours: Monday – Thursday. 8:30am – 5:30pm, Fri 8am – 5pm Duration of apprenticeship: 15 months training Qualification gained: Diploma in Business Administration - Level 3 Here's a few reasons why our Fulfilment Administrator's love working for us: £Competitive Salary 20 days holiday increasing to 25 days, plus bank holidays + day off for birthday Up to 12 paid hours a year ‘My Time' Performance related bonus paid monthly and Length of service awards Vodafone Employee Advantage discount Discount on Samsung products (up to 60%), gym membership and subsidised Fitbit Trade price stock for staff members for all the latest gadgets Annual events including the Christmas Party Quarterly employee reward programme and employee of the year awards Enhanced Maternity pay (based on length of service) Cycle to work scheme & eye-care vouchers Main Fulfilment Administrator Responsibilities: Device programming based on customer requirements (high proportion will be on Apple products) Returns testing and validation for mobile devices and accessories Ensure all materials and goods are stored correctly Provide support for dispatch and returns processing Ensure all information is tracked and kept up to date on the company system Comply with company policies, processes and procedures Support, co-ordinate and maintain relationships with internal teams Any other duties as required by the line manager commensurate with the position The ideal Fulfilment Administrator: Warehouse experience desirable Computer literate and knowledge of MS Packages Good communication skills are essential Experience within a telecommunications environment (desirable) Experience with device programming, testing and data wiping (desirable) Structured approach to work About Onecom Onecom is the UK's Largest Independent Business Telecommunications provider, offering Fixed-Line, Mobile, IT & Broadband solutions to over 300,000 connections. It is one of the UK's fastest growing technology companies and has been awarded Vodafone Platinum Partner of 2011, 2012, 2013 & 2014 and the Total Communications Partner for 2015, 2016 & 2017. If you feel you have the countabilities and drive to excel in our role of Fulfilment Administrator, we'd love to hear from you. Click APPLY now! No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

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