Assistant Centre Manager / Serviced Office Assistant Manager
- Bracknell, Berkshire
- Up to £26000 per annum
Major objectives of the role: To provide support to the Centre Manager, in all aspects of sales, marketing and operational activities to attract new customers to the centre and ensure retention of existing customers. To deliver exceptional customer service levels, supporting the Centre Manager with overall management control and accountability for the commercial performance of the centre To act effectively as Centre Manager in the absence of the Centre Manager Main duties and responsibilities: Financial Support the Manager with Financial Management Information to include monthly billing, revenue collection and financial reporting, demonstrating a good understanding of P & L reports and managing costs. Team Development Assist with team management to include Reception staff and temporary cover. Sales and Marketing: To support the Centre Manager in promoting available space in the centre upselling to current clients client retention for contract renewals Operational: Assist with setting, monitoring and developing the standards of the buildings presentation, including cleanliness, health and safety and security. In the absence of the Centre Manager, ensure that an appropriate competent employee is always on duty and able to deal with emergency procedures Primary responsibility for implementing the agreed standard operating procedures and monitoring criteria with the centre team Experience: Previous experience within any of the following roles preferred: lettings office, Office Management, Serviced Offices and Facilities Clearly identifiable management skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of negotiation skills within previous roles Hours of Work: This is a full time role (37.5 hours per week). Hours will be worked between Monday and Friday, but flexibility required to meet the needs of the business.