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Customer Assistant Customer Service Desk

  • Leatherhead
  • Competitive
  • Permanent
Posted 3 days ago

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday: - Get to know your customers, greet them with a smile and serve them with pride - Take time to listen, and help out wherever you can - Make decisions that are right for our customers - Be passionate and knowledgeable about our products and services - Always be there, on time and properly presented. We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. Benefits Package - Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco. - An annual bonus scheme where you could achieve up to 3.5% of eligible 2017/18 earnings. - Childcare Vouchers - Share Schemes - Deals & Discounts through Tesco including Tesco Mobile & - Tesco Bank - Deals and Discounts through many other external businesses - Sunday and Out of Hours premiums available

Customer Assistant - Customer Service Desk

  • Bishops Cleeve
  • Competitive
  • Permanent
Posted 10 days ago

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday: - Get to know your customers, greet them with a smile and serve them with pride - Take time to listen, and help out wherever you can - Make decisions that are right for our customers - Be passionate and knowledgeable about our products and services - Always be there, on time and properly presented. We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. Benefits Package - Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco. - An annual bonus scheme where you could achieve up to 3.5% of eligible 2017/18 earnings. - Childcare Vouchers - Share Schemes - Deals & Discounts through Tesco including Tesco Mobile & - Tesco Bank - Deals and Discounts through many other external businesses - Sunday and Out of Hours premiums available

Customer Assistant Customer Service Desk

  • Leatherhead
  • Competitive
  • Permanent
Posted 3 days ago

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday: - Get to know your customers, greet them with a smile and serve them with pride - Take time to listen, and help out wherever you can - Make decisions that are right for our customers - Be passionate and knowledgeable about our products and services - Always be there, on time and properly presented. We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. Benefits Package - Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco. - An annual bonus scheme where you could achieve up to 3.5% of eligible 2017/18 earnings. - Childcare Vouchers - Share Schemes - Deals & Discounts through Tesco including Tesco Mobile & - Tesco Bank - Deals and Discounts through many other external businesses - Sunday and Out of Hours premiums available

Customer Assistant Customer Service Desk

  • Leatherhead
  • Competitive
  • Permanent
Posted 3 days ago

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday: - Get to know your customers, greet them with a smile and serve them with pride - Take time to listen, and help out wherever you can - Make decisions that are right for our customers - Be passionate and knowledgeable about our products and services - Always be there, on time and properly presented. We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. Benefits Package - Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco. - An annual bonus scheme where you could achieve up to 3.5% of eligible 2017/18 earnings. - Childcare Vouchers - Share Schemes - Deals & Discounts through Tesco including Tesco Mobile & - Tesco Bank - Deals and Discounts through many other external businesses - Sunday and Out of Hours premiums available

Customer Service Call Centre

  • Manchester, Greater Manchester
  • Negotiable
  • Permanent
Expires in 12 hours

Customer Service Advisor £20,000 £22,000 + Christmas Bonus up to £1200! Monthly Incentives Greater Manchester Good Customer service is the heart of what we do here. Thanks to some positive internal developments we have an opening in our award winning Customer Care team. We are Investors in People so we are looking for like minded professionals who are here to grow and develop with the business. You will be joining a team of around 20 passionate advisors who will support you throughout your journey here. Our success is down to creating a hardworking yet fun environment to work with, Happy employees Happy customers! What is expected of a CSA? Be the first point of contact to customers taking incoming calls Support the team replying back to customers via email and ensuring all customer have been contacted that same day Resolve new and existing customer issues quickly and efficiently Support new customers through the learning curve of either setting up their own business or being employed through an umbrella company. Nurture existing customer relationships by providing an inspirational level of customer service To ensure compliance processes are followed at all times. What do we need from you? Excellent telephone manner Passionate about resolving customer problems Outstanding communication skills via email and written correspondence The ability and enthusiasm to learn Committed to providing an outstanding level of customer service. What can we offer you? We are a high energy and hard working team and we love to reward and support our employees. We offer a competitive salary and package including: 23 days annual leave (plus bank holidays) Company bonus (Paid at Christmas between £600£1200) Amazing monthly company social events Long service awards Childcare vouchers Professional qualification financial support Up to 6 days paid study leave for professional qualifications Large box of free fresh fruit delivered to the office twice a week If you have got this far you must be interested! Click Apply Now and suitable candidates will be contacted for immediate consideration. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Telford, Shropshire
  • Negotiable
  • Permanent
Posted 20 days ago

Excitiing Telephone Based Customer Advisor Role Available now!! Permanent Role!! Excellent Prospects!! £16,700k Basic salary with benefits and an increase in salary once probabation is passed! Please see the below skills required Communication excellent communication, listening and questioning skills Team work can work as an effective team member towards common goals Personal Effectiveness is selfmotivated and takes responsibility for own achievements and development Focus on Results achievement orientated with the drive to succeed Customer & Client Focused takes personal responsibility for providing an excellent customer experience Computer literate Please apply, if you have the correct experience and your interested in the above opportunity! Contact Pedro on ##### ###### or email #####@######.### Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Manchester, Greater Manchester
  • Negotiable
  • Permanent
Posted 15 days ago

Customer Service Advisor £18,000 £20,000 + Performance Bonus Monthly Incentives Greater Manchester Good Customer service is the heart of what we do here. Thanks to some positive internal developments we have an opening in our award winning Customer Care team. We are Investors in People so we are looking for like minded professionals who are here to grow and develop with the business. You will be joining a team of around 20 passionate advisors who will support you throughout your journey here. Our success is down to creating a hardworking yet fun environment to work with, Happy employees Happy customers! What is expected of a CSA? Be the first point of contact to customers taking incoming calls Support the team replying back to customers via email and ensuring all customer have been contacted that same day Resolve new and existing customer issues quickly and efficiently Support new customers through the learning curve of either setting up their own business or being employed through an umbrella company. Nurture existing customer relationships by providing an inspirational level of customer service To ensure compliance processes are followed at all times. What do we need from you? Excellent telephone manner Passionate about resolving customer problems Outstanding communication skills via email and written correspondence The ability and enthusiasm to learn Committed to providing an outstanding level of customer service. What can we offer you? We are a high energy and hard working team and we love to reward and support our employees. We offer a competitive salary and package including: 23 days annual leave (plus bank holidays) Company bonus (Paid at Christmas between £600£1200) Amazing monthly company social events Long service awards Childcare vouchers Professional qualification financial support Up to 6 days paid study leave for professional qualifications Large box of free fresh fruit delivered to the office twice a week If you have got this far you must be interested! Click Apply Now and suitable candidates will be contacted for immediate consideration. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Executive / Customer Service Advisor

  • Southend-on-Sea, Essex
  • Up to £9.00 per hour + benefits
  • Temporary
Posted 9 days ago

Job Title: Customer Service Advisor Fortnum & Mason Location: SouthendonSea Salary: £9.00 per hour Job Type: Temporary Are you looking for temporary work to earn some extra money for the holiday season? The company is looking for awesome customer service advisors to join their luxury retail client on a temporary basis up to 24 th December 2018. The Company is a European award winning stateoftheart contact centre specialising in all forms of customer contact from calls through to web chat and social media. They specialise in all forms of customer contact across a range of channels. Join their team and you will be working in a friendly and welcoming environment. What will I do in the role? Provide outstanding customer service across telephone, social media, web chat and email First point of contact for all customer queries Brand ambassador for your client, upholding the values/expectations of this luxury brand Make sure the customer is at the heart of every conversation What do I need? Exemplary communication skills, both written and verbal A desire and genuine passion for delivering excellent customer service ensuring an empathetic approach Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer Experience of working in a customer facing environment Works well within a team Confident IT skills Flexibility, professionalism, drive and willingness to learn Excellent communication skills Working Hours rota basis covering the hours of 7:00am to Midnight, Limited Weekend Working! Full time availability required, 40 hours per week. Temporary Casual employment over the peak season until 24 th December 2018 with potential to stay within the business long term. Benefits: Discounts with over 40 local businesses Health care plan and pension Free fruit on a Wednesday Free ice cream in August Massages once a week Dress down Friday Please click the APPLY button to send your CV and Cover Letter for this role. Please note: due to the nature of the role, no sponsorship or relocation packages will be available for this position and so candidates must be eligible to both live and work in the UK to be considered. Candidates with the relevant job titles and experience of Luxury Retail Customer Service, Luxury Retail Adviser, High End Retail Customer Service, Customer Service Representative, Customer Support, Customer Service Executive, Customer Service Consultant, Customer Aid, Customer Support Advisor, Customer Services Officer, Client Services Support, Client Support Agent and Customer Services Administrator may also be considered for this role.

Customer Service Agent - Contact Centre

  • Birmingham
  • £18,000 per annum + 25 days hols, Bonus, Healthcare
  • Permanent
Posted 3 days ago

Al Rayan Bank is a growing, ethical and incredibly diverse bank based in new offices in the leafy suburb of Edgbaston, a stone's throw away from central Birmingham. As part of the Masraf Al Rayan Group which is the 2nd largest bank in Qatar, we've got exciting growth plans and aim to deliver a professional, first class service to our customers.We are on the lookout for a Customer Service Agent!This is a fantastic opportunity to join our growing bank where we can offer exceptional opportunities for you to make your mark and progress your career in a diverse, ethical bank that you can actually believe in. Purpose of the role: To deliver both exceptional customer service and sales for Al Rayan Banks customers. This service expectation applies across all of the Bank’s direct channels, with the aim to always exceed our customers’ expectationsKey Responsibilities and Tasks Work with the Team Leader to ensure the delivery of an excellent and consistent customer service and sales experience for customers Achieve personal performance objectives relating to: Customer Experience Sales of products and services Customer Service discipline Regulatory, risk and rigour standards Understand and promote the Company Mission, Brand and Customer Service Standards Identify when and where to refer the customer to the appropriate area for specialist sales help or advice Contribute towards the achievement of the outlet sales performance objectives.

Call Centre / Customer Service Agent

  • Macclesfield, Cheshire
  • £18000 - £20000 per annum
  • Permanent
Posted 9 days ago

This company is the UKs largest used motorcycle dealership and due to the continued success and growth of the business, they are now looking for a Call Centre Agent to join their expanding telemarketing purchasing team in Macclesfield. This is a fantastic opportunity to work for a leading company in a fast moving and busy office environment, contributing to the overall success of a high performing organisation working in their specialist purchasing team. The role is critical to the success of the business, so they are looking for someone with an excellent phone manner as this is a telemarketingbased role. Key Functional Areas of Responsibility The role involves working in their purchasing environment as a telemarketer dealing with incoming online applications from customers who want to sell their motorcycle. Making contact with customers via phone who want to sell their motorcycle. You will be required to question the customer thoroughly on the condition of the motorcycle to produce an appraisal which allows us to determine a price according to current market values for all applications. Negotiating with the customer to agree a final purchase price. Arranging an appointment for their transport team to visit the customers address and appraise the motorcycle prior to purchase. Liaising with the collection driver and the customer at the time of collection. Responding to all other incoming sales leads & internet inquiries as required. Working to daily, weekly & monthly personal and team targets. General office administration Professional Skills & Qualifications Have previous sales / telesales experience. Have a strong, professional work ethic and a willingness to go the extra mile. Be selfmotivated, target driven & results orientated. Have strong people skills with good negotiation and influencing skills. Be eager to learn and work as part of a team. Be a clear and precise communicator. A fast thinking, proactive and confident approach to telemarketing. Competitive attitude with a resilience and determination to succeed. Working Week: Monday Friday plus every alternate Saturday. Targets are realistic and achievable, so capable telemarketing professionals can comfortably over achieve and be very successful in this role. If you are looking for more than a job and wish to pursue a career, they offer a competitive salary with future development and progression opportunities, within a friendly working environment Compensation & Benefits Competitive salary and uncapped OTE Free Eye Test Pension Refer a friend bonus Discounted gym membership Opportunity to advance your career

Technical Service Customer Service

  • Wigston, Leicestershire
  • £19000 - £24000 per annum
  • Permanent
Posted 25 days ago

The role of Technical Support advisor is to provide a range of indepth technical expertise across a broad range of industrial products, for both external and internal customers. This is a new role within an existing Customer Service team so the job holder will have the opportunity to drive out the companys approach to managing Technical Support queries. Whilst the primary focus will be addressing day to day customer enquiries, we want to create a solution where technical information can be distributed across the business so as to gain the greatest value from it. Principal Duties & Responsibilities This role will: Handle customer technical enquiries quickly and efficiently to a high standard Understand customer needs to provide support and potential solutions Ensure that all customer communication is in line with the companys tone of voice Work closely with Digital Merchandiser team to proactively identify digital content improvements to support customer needs Create a process to ensure that all technical support provided is shared and accessible across the Customer Service team Support internal colleagues to source alternative products as required Support creation of quotes, through translating customer requirements to suitable product selection As required, work with suppliers and key customers to provide tailored solutions Preferred Education & Experience: Experience of industrial supplies market Experience of sourcing and identifying a broad range of industrial products Commercial acumen to identify buying signals to ensure that all sales opportunities are captured Ability to work independently, whilst supporting team goals and objectives PC literate particularly in MS office suite Good eye for detail when dealing with a number of tasks simultaneously Ability to remain calm and deal courteously with people whilst working under pressure Enthusiastic and a selfstarter Ability to multitask effectively in pressurised situations Hours of work; MonFri 95pm Salary; Salary depending on experience £1924,000 If you would like to apply please email your CV to #####@######.### or call ##### ###### #weareBRG This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK. Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful. This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency. All communication with us is subject to the conditions outlined in our Privacy Notice.

Customer Assistant- Customer Services

  • Bicester
  • Competitive
  • Permanent
Posted 10 days ago

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service. We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday: - Get to know your customers, greet them with a smile and serve them with pride - Take time to listen, and help out wherever you can - Make decisions that are right for our customers - Be passionate and knowledgeable about our products and services - Always be there, on time and properly presented. We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. Benefits Package - Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco. - An annual bonus scheme where you could achieve up to 3.5% of eligible 2017/18 earnings. - Childcare Vouchers - Share Schemes - Deals & Discounts through Tesco including Tesco Mobile & - Tesco Bank - Deals and Discounts through many other external businesses - Sunday and Out of Hours premiums available

Customer Service

  • Leeds, West Yorkshire
  • Up to £18000 per annum
  • Permanent
Posted 24 days ago

Customer Service Advisor based in Leeds City Centre, £18,000 per annum. We have a fantastic opportunity available within the customer service industry, working for one of the U.Ks leading banking organisations. Flexible shift patters are available, working 37 hours a week Monday to Sunday between 7am to 11pm. Based in Leeds City Centre (6 mins walk from Leeds Train Station). As a Customer Service Advisor you will be responsible for communicating with customers regarding their bank account. You will handle general banking queries such as: Payment queries Standing orders Direct debits Change of personal detail New account set up What is essential is your enthusiasm, professionalism and your desire to help customers. The Ideal candidate will possess the following skills: Excellent communications skills, both written and verbal Engaging, enthusiastic attitude Decision making and problem solving Excellent organisational skills Strong IT skills and ability to work on a number of programmes at the same time Ability to work to targets Objection handling FULL TRAINING PROVIDED! Must be able to pass Credit check and DBS check. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service

  • San Antonio
  • $44,500
  • Permanent
Posted 11 days ago

Currently seeking a Customer Service representative to join our team. The prime candidate must be personable, intelligent, able to work independently, and be available to start work immediately. The Company will provide on the job training of the products and services they provide. Requirements: - Excellent Phone personality, and etiquette - Excellent verbal and written communication skills - Able to read, write, and speak English clearly - Good attitude and work ethic BENEFITS - Paid Holidays - Relaxed "Tech Focused" Environment - Awesome Coworkers DUE to large numbers of telephone calls,Kindly submit your Application only and Our HR Department will get back to you.

Customer Service

  • Larbert, Falkirk
  • Up to £7.95 per annum + Onsite parking
  • Contract
Posted 11 days ago

Search are recruiting for collection advisors to start on the 13th of December. Our client offers on site parking and canteen along with discounted access to an on site gym and you will be close to all major motorways and public transport links. This is a 3 month temporary position with view to going permanent £7.95 per hour, weekly pay plus bonus All applicants must be available for Full Time training hours RESPONSIBILITIES: Managing missed payments Negotiate repayment plans Full understanding of Processes for repayments Achievement of KPIs Adherence to our clients Best Practice Guidelines. SKILLS & EXPERIENCE: Proven experience in a collections based role is essential. Competent computer and communication skills are desirable. Strong customer service skills are essential. Driven and enthusiastic characteristics are essential. Ability to learn quickly HOURS: * Full Time 12pm8pm Mon Thu, 10 6pm Fri and one Saturday in four (after training is completed). If your skills match the full criteria above and you would like to be considered, please submit your CV Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service

  • Telford
  • £9.16 per hour
  • Temporary
Posted 23 days ago

Customer service Our client in Telford, Halesfield area is looking for a candidate with customer service experience and some production planning background. They specialise in high quality electronic measuring tools and software. 37.5 hours per week Monday to Thursday 8am - 4.45pm and Friday 8am - 1pm 30 minutes for lunch (unpaid) £9.16 per hour / £17,862 per annum Long term temporary role with potential for a permanent role for the right person Based on Halesfield, Telford Job role: Quotation of sub-contract prices to customers via the sales system Raise purchase orders Prioritise urgent matters within daily workload Keep customers updated on a daily/weekly basis - answer daily queries - relay information to them Update internal system notes for individual jobs To follow quality procedures, to log certificates onto internal system for audit purposes To carry out general office duties Ideal candidate must have: • Experience with customers and suppliers • Excellent communication skills • Good time management • Able to work as part of a team. For more information and to apply call Anita on ##### ######

Customer Service

  • Greater Manchester
  • Up to £10.31 per hour
  • Temporary
Posted 20 days ago

Financial Crime Adviser Our client s recruiting for a number of Customer Service Advisers to work in their Fraud support team within the RBS office located in Manchester This is a chance to make a huge difference when people have been victims of fraud. Youll work with customers over the telephone, giving them essential support and dealing with a wide range of fraud queries. Manchester RBS Hardman Boulevard is a great place to work with lots of onsite facilities such as a restaurant, within the prestigious location of Spinningfields in Manchester City Centre. With excellent transport links close by and discounted car parks on hand. In Fraud & Chargeback Operations the things that make a difference will be what youll do every day. There to help customers if they lose money to fraud, and support them if theyre in disputes with retailers youll be at the forefront of protecting them and the bank from fraudsters. To succeed in this role, you will: Act as a trusted advisor to your customer on every call you take, listening carefully and asking the right questions Understand the customers needs and concerns, and resolve them efficiently and effectively Build and maintain a broad awareness of the techniques fraudsters use Enjoy problem solving The skills youll need Youll have a natural flair and genuine desire for helping people. Great communication skills and the ability to build rapport quickly. You will be a passionate about delivery excellent customer service. You will also have; Great interpersonal skills, with the ability to build personal credibility, and engage with your customers on often sensitive issues A keen eye for detail, allowing you to identify potential risks to the bank and our customers The ability to manage multiple tasks at once, and to work well under pressure A good level of IT Skills What else youll need to know As fraudsters never sleep, were here for our customers when they need us, so youll need to be flexible and able to commit to a rotating work pattern. You will receive 68 week structured training programme to ensure you can deliver an excellent service to all of the Banks customers. Youll get a competitive hourly rate of £10.31, with a 10% increment on shifts after 8pm, shifts after 10pm 25%. As a Manpower employee you will receive weekly pay, 33 days holiday and a range of other benefits. You must be able to pass RBS preemployment screening which includes a credit check and 2 years referencing.

Customer Service

  • Dunfermline, Fife
  • Up to £18200.00 per annum
  • Permanent
Posted 24 days ago

Search are looking for Customer service advisors based in Dunfermline, We are looking for people with call centre experience. Your daily duties will be: Being the first point of contact from customers with faults. Calling engineers if needed to come out to the problem. Provide technical assistance to resolve faults over the telephone Make sure all jobs are logged on the system Liaising with different departments Working in a fast paced and target driven environment Providing excellent customer service Full training will be provided. The salary is £18200 There is also a biannual bonus scheme based on both individual and company performance. You will benefit from free onsite parking you will also be very close to the train and bus routes. Shifts are working between 6am10pm Monday Sunday Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service

  • Larbert, Falkirk
  • Up to £7.95 per annum
  • Contract
Posted 17 days ago

Search are recruiting for collection advisors. Our client offers on site parking and canteen along with discounted access to an on site gym and you will be close to all major motorways and public transport links. This is a 3 month temporary position with view to going permanent with starts from the 7th of January £7.95 per hour, weekly pay plus bonus All applicants must be available for Full Time training hours RESPONSIBILITIES: Managing missed payments Negotiate repayment plans Full understanding of Processes for repayments Achievement of KPIs Adherence to our clients Best Practice Guidelines. SKILLS & EXPERIENCE: Proven experience in a collections based role is essential. Competent computer and communication skills are desirable. Strong customer service skills are essential. Driven and enthusiastic characteristics are essential. Ability to learn quickly HOURS: * Full Time Hours; 8am4pm or 12pm8pm, Mon Thu, 10 6pm Fri and one Saturday in four (after training is completed). If your skills match the full criteria above and you would like to be considered, please submit your CV Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service

  • Maidstone, Kent
  • Up to £11.52 per hour
  • Contract
Posted 23 days ago

Customer Service coordinator Temp to permMaidstone £11.52ph multiple positions A leading network operator is recruiting 6 customer service representatives on a temp to perm basis. You would responsible for day to day coordination and technical performance of the delivery of a programme of electricity connections to time, cost, Responsible for a programme of work, ensuring that all quotations & delivery timescales are met and delivered following regulatory process, to the highest possible standards of quality and safety Ensure an excellent level of service to all customers resulting in a high level of customer satisfaction and zero customer complaints in line with the company protocol. Responsible for the management of the project budget to ensure financial targets are achieved Ensures work is delivered in compliance with Company. If you have strong customer service skills please apply via the link on this page: Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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