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We've matched you with 1,056 jobs for Customer Service

Helpdesk Customer Service

  • Manchester, Greater Manchester
  • Up to £18500.00 per annum
  • Permanent
Posted 10 days ago

HELPDESK CUSTOMER SERVICE ADVISOR £18,500 per year Based in Denton I am recruiting for a fantastic customer service opportunity with a big household name company. This is a great opportunity to work in a friendly customer service team! They are currently taking on a big client so are looking to increase their customer service function. The customer service advisor must be friendly, happy to work as part of a team and have previous experience in customer service! Is this you? The customer service position is a varied position and the day to day responsibilities of a helpdesk customer service advisor includes: Contacting and responding to all customer enquiries Using a variety of communication platforms including telephone, email and webhelp to ensure all customers are 100% satisfied. Ensuring qualities checks are carried out and keeping all colleagues in other departments are kept up to date with customer issues Proactively using own initiative to ensure customer faults / queries are resolved on the telephone * Working as part as a team to ensure all customer enquiries are answered and resolved. Other information Working Hours Monday Friday (various shift patterns) and 1 in 4 weekends Does this sounds like a job that would be good match for your experience? Do want to start a career with an employee focused company? Do you want to be rewarded for providing great customer service? Then click apply! If this job description is ticking all of your boxes, then click apply now! Or contact e v e . c h a p l i n @ s e a r c h . c o . u k or call Eve on (0161) (835) ##### ######Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Glasgow
  • Negotiable
  • Permanent
Posted 10 days ago

Customer Service Advisor, Full time, Glasgow City Centre Hours of work: 37.5 Hours per week, office opening hours are 8am to 8pm Monday to Thursday, 5pm finish on a Friday, Saturday 9am to 1pm Salary: £16,320 up to 10% Bonus Do you have passion for looking after customers whilst delivering great results? This is a unique career opportunity within a Credit Management Service. For the right people there is excellent opportunity with unlimited scope for personal growth and development along with the business. We are looking for confident people with great communication and customer service skills gained within either a contact centre, retail, hospitality or other customer service environment Upon completion of your training your duties will include: Managing accounts to achieve the best possible outcome for all parties concerned Managing client and customer relations as appropriate Maintaining accurate records of all correspondence and conversations Consistent delivery of a high quality of customer and client service Consistent delivery of a high standard of compliance with all relevant laws, regulation and client requirement With great benefits available you will have access to: Competitive salary starting at £16,320 plus 10% bonus 33 days annual leave Life assurance Access to company pension scheme (after qualifying period) Excellent benefits with exclusive staff discounts at holiday, leisure and other retailers, including; Costa, Vue and more. Excellent on the job training and ongoing core skills development Active employee social committee with regular events and incentives Successful candidates must pass CIFAS, a credit check and basic disclosure Scotland. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Customer Service Call Centre

  • Glasgow
  • Negotiable
  • Temporary
Posted 10 days ago

Location: Glasgow City Centre Salary: up to £16,286 Operational Hours: 40 hours per week with a flexible rotational shift pattern between 8am 8pm Monday Friday, 9am 4pm Saturday and Sunday. Due to our Clients continued business success, they are looking to strengthen their team of Customer Service Advisors for a very well known brand. Based in the heart of the city centre, you will handle inbound calls, in a fast paced contact centre environment. You will provide assistance regarding financial and routine enquiries, and provide uptodate and relevant information. You will deliver this in a professional, and conscientious manner, with a high regard for quality at all times. You will be speaking to a variety of customers, from students and parents, to teachers and financial bodies. Every call is different, as and the ability to effectively control the call, in a calm and positive manor is essential. With active listening, and effective questioning skills, combined with a persuasive style and strong product knowledge, you will provide a first time resolution of every call, ensuring a positive customer experience at all times To provide such support, we are seeking articulate individuals who are confident communicators with proven customer service experience. You will be IT literate, and competent using in house systems. For contact centre roles with the human touch, apply today and someone from the Search office will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Glasgow
  • Negotiable
  • Permanent
Posted 25 days ago

Customer Service Advisor, Full time, Glasgow City Centre Hours of work: 37.5 Hours per week, office opening hours are 8am to 8pm Monday to Thursday, 5pm finish on a Friday, Saturday 9am to 1pm Salary: £16,320 up to 10% Bonus Do you have passion for looking after customers whilst delivering great results? This is a unique career opportunity within a Credit Management Service. For the right people there is excellent opportunity with unlimited scope for personal growth and development along with the business. We are looking for confident people with great communication and customer service skills gained within either a contact centre, retail, hospitality or other customer service environment Upon completion of your training your duties will include: Managing accounts to achieve the best possible outcome for all parties concerned Managing client and customer relations as appropriate Maintaining accurate records of all correspondence and conversations Consistent delivery of a high quality of customer and client service Consistent delivery of a high standard of compliance with all relevant laws, regulation and client requirement With great benefits available you will have access to: Competitive salary starting at £16,320 plus 10% bonus 33 days annual leave Life assurance Access to company pension scheme (after qualifying period) Excellent benefits with exclusive staff discounts at holiday, leisure and other retailers, including; Costa, Vue and more. Excellent on the job training and ongoing core skills development Active employee social committee with regular events and incentives Successful candidates must pass CIFAS, a credit check and basic disclosure Scotland. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Glasgow
  • Negotiable
  • Temporary
Posted 21 days ago

Location: Glasgow City Centre Salary: up to £16,286 Operational Hours: 40 hours per week with a flexible rotational shift pattern between 8am 8pm Monday Friday, 9am 4pm Saturday and Sunday. Due to our Clients continued business success, they are looking to strengthen their team of Customer Service Advisors for a very well known brand. Based in the heart of the city centre, you will handle inbound calls, in a fast paced contact centre environment. You will provide assistance regarding financial and routine enquiries, and provide uptodate and relevant information. You will deliver this in a professional, and conscientious manner, with a high regard for quality at all times. You will be speaking to a variety of customers, from students and parents, to teachers and financial bodies. Every call is different, as and the ability to effectively control the call, in a calm and positive manor is essential. With active listening, and effective questioning skills, combined with a persuasive style and strong product knowledge, you will provide a first time resolution of every call, ensuring a positive customer experience at all times To provide such support, we are seeking articulate individuals who are confident communicators with proven customer service experience. You will be IT literate, and competent using in house systems. For contact centre roles with the human touch, apply today and someone from the Search office will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Call Centre

  • Glasgow
  • Negotiable
  • Temporary
Posted 11 days ago

Location: Glasgow City Centre Salary: up to £16,286 Operational Hours: 40 hours per week with a flexible rotational shift pattern between 8am 8pm Monday Friday, 9am 4pm Saturday and Sunday. Due to our Clients continued business success, they are looking to strengthen their team of Customer Service Advisors for a very well known brand. Based in the heart of the city centre, you will handle inbound calls, in a fast paced contact centre environment. You will provide assistance regarding financial and routine enquiries, and provide uptodate and relevant information. You will deliver this in a professional, and conscientious manner, with a high regard for quality at all times. You will be speaking to a variety of customers, from students and parents, to teachers and financial bodies. Every call is different, as and the ability to effectively control the call, in a calm and positive manor is essential. With active listening, and effective questioning skills, combined with a persuasive style and strong product knowledge, you will provide a first time resolution of every call, ensuring a positive customer experience at all times To provide such support, we are seeking articulate individuals who are confident communicators with proven customer service experience. You will be IT literate, and competent using in house systems. For contact centre roles with the human touch, apply today and someone from the Search office will be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Receptionist / Customer Service Assistant

  • Gloucester, Gloucestershire
  • Up to £16000 per annum
  • Permanent
Posted 24 days ago

Job Title: Receptionist Location: Gloucester Business Park, Gloucester Salary: £16,000 per annum The Company: The Company operates a national service within the equity release sector providing independent expert legal advice to those wishing to release equity from their home. They are looking for an enthusiastic individual to join a friendly, down to earth team. The Role: The successful candidate will be motivated, friendly and customerfocused. You will be acting as the interface between the company and their clients offering an extremely professional and efficient service over the phone and in person as well as managing the day to day running of the reception area. Essential Criteria: Presentable Passionate about customer service Willing to go above and beyond for clients Excellent telephone manner Company Benefits: 24 days annual leave plus usual bank holidays Additional day off for your birthday Childcare Voucher scheme Employee recognition schemes Regular staff social events throughout the year Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Customer Service Assistant, Customer Services Executive, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin, Customer Service Assistant will also be considered for this role.

Customer Service Receptionist / Customer Service Assistant

  • Lancaster, Lancashire
  • Negotiable
  • Permanent
Posted 17 days ago

Job Title: Customer Service Receptionist Location: Lancaster, Lancashire Salary: Competitive base salary + company pension scheme Job Type: Full Time, Permanent Closing Date: Sunday 20 th May 2018 Do you like being busy? Are you looking for a role that provides variety and the opportunity to progress within a business? If yes, then read on! The company are currently looking for a Customer Service Receptionist who can demonstrate good interpersonal and communication skills, who is tenacious and has excellent customer focus and time management. Their ideal candidate should also be able to demonstrate solid organisational skills, selfmotivation and a team ethos. Key Responsibilities: To provide a service of the highest possible standard to meet and, whenever possible exceed the expectations of our customers, including: Welcoming customers, ascertaining their rental needs and satisfying those needs by full adherence to our rental procedures Responding promptly to all enquiries and seeking opportunities to sell the Avis/Budget service to all potential customers Organising and planning vehicle rental hires and logistical movements Administrative duties in relation to vehicle reporting, cash & banking etc. Key Requirements: Successful candidates should demonstrate a positive and professional manner, a can do attitude and an ability to work to tight timescales. Experience in the vehicle rental sector would be advantageous but not essential as full training will be provided. As there may be a requirement for some driving in this role, a full clean driving license is essential to meet insurance requirements. This is a full time [40hour] position; however, there is an opportunity to jobshare and therefore those interested in parttime flexible hours are encouraged to apply. Ongoing training is offered, along with benefits including pension, life insurance, generous discounted vehicle rental, company uniform, childcare voucher scheme and opportunities for career progression. If you feel this is the job for you then please apply today. Candidates must hold a full and clean UK Driving license. Please click the APPLY button to send your CV with a Cover Letter for this role. Candidates with the experience or relevant job titles of; PartTime Customer Service Assistant, Customer Services Executive, Customer Service Representative, Appointment Booker, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin, Customer Service Assistant will also be considered for this role.

Inbound Customer Service Call Centre

  • Bradford, West Yorkshire
  • £7.83 - £8.65 per hour
  • Contract
Posted 19 days ago

Would you like to work one of the big top 4 supermarkets in the UK? Are you seeking a career rather than a job? Are you looking for progression and want to gain new skills? Then look no further! We currently have exciting opportunities for customer service advisors who are available for an immediate start within a busy and vibrant customer service department. They are currently expanding and this is an incredibly exciting time to be joining their team. The client is looking to up skill staff into the following areas: Social Media; Property & Maintenance; Switchboard as well as the general line and the clients points card system query line. The benefit for YOU is you gain an array of skills in different areas! The role is a temp ongoing position with a view to go permanent and extensive training and development opportunities and other department is made. Responsibilities within this role will include; Dealing with large volumes of calls regarding a the companys reward card Handling customer complaints and ensuring these are resolved in a timely and professional manner Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer. Dealing with queries and complaints via social media platforms such as twitter Dealing with Maintenance queries from other stores To be successful within this role you will have the following; A minimum of one years customer service experience, ideally within an office An excellent telephone manner being polite and courteous at all times Proven experience of handling complaints Excellent administration skills Please note candidates will need to be immediately available. The interview will take place in Leeds city centre so please make sure that you are available to attend. Hours of work/Pay The hours of work are 8am5pm, 9am6pm and 11am8pm. Candidates will be required to do all 3 shifts and will be required to do weekends on rota. The hourly pay rate is £7.83 initially however after 3 months will increase to £8.65. If this role is of interest then please apply online and we will be in touch with you in due course Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Call Centre/Customer Service Advisors

  • Falkirk
  • £15000 - £16000 per annum
  • Contract
Posted 6 days ago

Call Centre/Customer Service Advisors urgently needed! Immediate start! Do you love talking to people? Do you want to start immediately? Have you experience within customer service or telephone based roles? Do you want to work with one of the best companies in the UK? If youve answered yes to the above then read the below and click apply! We are recruiting for one of the biggest names and brands in the UK, who pride themselves on delivering the very best level of service to their customers at all times. They are looking for motivated and outgoing people to join their team to help not only deliver a fantastic customer service, but also help guide the customer to the greatest of journeys. You will be working with a truly outstanding team within a fast, fun and friendly environment where quality and excellence is trained, delivered and embraced! You will possess: Experience of working in a Customer Service or Retail role Excellent communication and interpersonal skills Ability to build strong relationships with customers over the phone Problem solving skills and an eye for detail Real passion for delivering consistent, world class customer service Experience of both Microsoft Word & Excel If youre looking for a fantastic new challenge with a leading international company and you think youve got what it takes to be part of this winning team, then apply today Immediate start!

Inbound Customer Service Call Centre

  • Bradford, West Yorkshire
  • £7.83 - £8.65 per hour + Parking
  • Contract
Posted 26 minutes ago

Would you like to work one of the big top 4 supermarkets in the UK? Are you seeking a career rather than a job? Are you looking for progression and want to gain new skills? Then look no further! We currently have exciting opportunities for customer service advisors who are available for an immediate start within a busy and vibrant customer service department. They are currently expanding and this is an incredibly exciting time to be joining their team. The client is looking to up skill staff into the following areas: Social Media; Property & Maintenance; Switchboard as well as the general line and the clients points card system query line. The benefit for YOU is you gain an array of skills in different areas! The role is a temp ongoing position with a view to go permanent and extensive training and development opportunities and other department is made. Responsibilities within this role will include; Dealing with large volumes of calls regarding a the companys reward card Handling customer complaints and ensuring these are resolved in a timely and professional manner Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer. Dealing with queries and complaints via social media platforms such as twitter Dealing with Maintenance queries from other stores To be successful within this role you will have the following; A minimum of one years customer service experience, ideally within an office An excellent telephone manner being polite and courteous at all times Proven experience of handling complaints Excellent administration skills Please note candidates will need to be immediately available. The interview will take place in Leeds city centre so please make sure that you are available to attend. Hours of work/Pay The hours of work are 8am5pm, 9am6pm and 11am8pm. Candidates will be required to do all 3 shifts and will be required to do weekends on rota. The hourly pay rate is £7.83 initially however after 3 months will increase to £8.65. If this role is of interest then please apply online and we will be in touch with you in due course Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Customer Service Banking 3pm10.30pm

  • Poole, Dorset
  • Up to £11 per annum
  • Contract
Posted 24 days ago

We are currently recruiting Financial Customer Service associates to work in the Package Bank Accounts department in Barclays House, Poole. You will be investigating into missold Packaged Bank Account complaints and making decisions on refunds based on FCA guidelines (Full training provided) This role is working on the PM Shift of 3pm 10:30pm, in Poole at £11.00 per hour on a 6 month contract which can continue ongoing and has scope to go permanent dependant on the businesses decision Training matches shifts The Role: To investigate complaints received from customers and third parties via correspondence (emails, letters) or via direct contact through Barclays Branches and Contact Centres Utilising multiple internal systems throughout your investigation Reviewing customer testimony and contacting customers via both verbal and written correspondence to discuss their views or provide further information needed to reach an outcome Analysing and interpreting data such as account usage, bank statements and other internal records Thoroughly investigating all aspects of customers correspondence and testimony and related account activity You will decide if the evidence we hold is enough to resolve the issue of whether the account has been missold or if we need to contact the customer to obtain further information Individual responsibility to make a nonbiased and informed resolution of the case You will communicate with customers using approved call salutation and letter templates with discretion to adapt where appropriate Support available for complex queries from Subject Matter Experts and Team Leaders What training will you receive? You will be provided with 6 weeks supported training in which we will give you the tools you need to become a successful case handler. You will need to pass a formal accreditation in order to remain in the role. This will be followed by a probationary period whereby you will receive regular coaching and feedback in order to achieve the required standards. What we need from you? Essential Computer literate You must be organised and able to manage your own workload Work well on your own initiative as well as in a team Excellent attention to detail Telephony experience either in a call centre or previous telephony based role Ability to work to overall department objectives Excellent communication skills both written and verbal Adaptable and receptive to process change Desirable Complaint handling experience Financial service experience Customer service experience What we can give you? Opportunities for permanent contracts Career progression within a wellknown financial institution 25 days holiday plus bank holidays Opportunities for a pension scheme Free onsite car parking On site subsidised canteen Dress down Fridays Free fruit In house Tech Bar and Squash Courts Close to Poole bus and train station Ask the team; A challenging role with a motivated and enjoyable working environment Convenient working hours and brilliant support network across colleagues Engaging and thriving atmosphere working alongside likeminded people I feel motivated to work hard as all my efforts are acknowledged and recognised For more information on this role please contact me on ##### ######or you can also reach me at levi.rogers @ ######.###

Customer Service

  • Greater Manchester
  • Up to £9.07 per hour
  • Temporary
Posted 20 days ago

Are you an inquisitive person? Do you consider yourself a good problem solver? Do you love to question things and fancy yourself as a bit of a detective? Are you perceptive, professional and empathetic? If so, weve got just the role for you working within the RBS Fraud Team. Working within the fraud team at RBS you will be taking calls from customers who are concerned there has been fraudulent activity on one of their RBS accounts. Its your job to offer reassurance to the customer during this very worrying and upsetting time. Whilst you are doing this you will also have to establish if this is a genuine customer of the bank or a fraudster fishing for more information to enable them to commit a fraud. In order to be successful in this role you must have excellent communication skills, thrive on working in a fast paced, busy and pressurised environment. You will also possess good IT skills, being confident to flick between several open screens all at the same time! To turn you into a fullyfledged fraud buster you will receive 68 weeks training. You will learn all the ways that fraud can be committed on customers accounts and how to identify these. The fraud department is located in Spinningfields, Central Manchester. It is a very busy, fun and exciting place to work. There are plenty of fabulous places to grab lunch, public transport links close by and if you fancy a bit of shopping at lunch or after work you are right in the heart of the City. You will be employed by Manpower and as such will receive weekly pay, paid holidays and lots of fabulous discounts off various products and services. The fraudsters never sleep so to ensure our customers are supported at all times the department is open from 6am until 12am. Set shift 12pm8pm you must be flexible to MonSun. The pay rate is £9.07 per hour. We need people to join the fraud team ASAP Dont delay, apply today!

Customer Service

  • Shrewsbury
  • £18000 per annum
  • Permanent
Posted 20 days ago

Customer Service Shrewsbury £18k starting salary Permanent My client are a highly successful business and a market leader within their field. They are looking to appoint individuals with good customer services skills into the team at their head office in Shrewsbury. Responsibilities Assume responsibility, for all maintenance related issues for a portfolio of customers. This will include all routine and non routine maintenance operations. Organise and book activities in accordance with Company and legislative requirements. Ensure that all of the above are completed to the customer's satisfaction within both company KPI's and specific customer KPI's if applicable, and handling any maintenance related issues during or after the rental. Manage external supplier authorizations (up to an authority level) with regard to labour rates/content, oil prices/specs, parts prices, and verifying their work activity, quality and efficiency. Run reports as required Maintain accurate and comprehensive data entry onto computerised systems. To understand operating best practice at managing and minimising all maintenance costs, without compromising customer service. Person specification Should be confident talking to customers over the phone and able to multi task where necessary. Must possess a good standard of IT skills including Outlook and Excel. Must have good customer service skills For more information and to apply for this role call Gemma Taylor on ##### ###### or apply online. If you have not received feedback in 14 days, please deem your application as unsuccessful. We work in partnership with companies across the UK, placing candidates in temporary and permanent roles across a range of sectors. We develop relationships with new clients every month and have jobs available throughout the year. Call ethero today to find out more about roles we have available or visit our website ######.### Ethero staffing provides both permanent and temporary recruitment services to local businesses. With the simple ethos of local people for local jobs we aim to ensure that we support the local employment market whenever possible with targeted local advertising strategies and maximised local networking operations. Ethero Staffing's standard service provision ranks amongst the most competitive in the UK market place:- - Highly competitive charge rates - if we can save you money we will. - Industry leading service guarantees to underline our belief in our ability - Forward provisions for contingency planning for clients using high volumes of staff - Candidate assessments specifically designed for a client or even a single job - Repeat customer discounts and long term contract cost reductions

Customer Service

  • Edinburgh
  • Up to £8.45 per annum
  • Permanent
Posted 20 days ago

Customer Service Advisor 6 Month Fixed Term Contract initially Central Edinburgh £8.45 per hour! Our client, a large and successful financial company are looking to recruit a number of agents to work on their Customer Service Team based in central Edinburgh. This is a fantastic opportunity for candidates who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay. Overview of the role: Taking inbound calls from customers regarding their finances Discussing products and service in relation to Credit Cards, Personal Loans and Current Accounts Handling inbound calls you will develop skills to deliver the right outcomes for our members You will need a willingness to learn as you develop your understanding and skills across our nonadvised product range Being a good communicator is crucial, as you build a rapport with each customer to gain a better understanding of the different ways we can help them Working within a fast paced environment Ideal candidate experience: Customer Service Experience is ideal will consider candidates from hospitality or retail background if they have the right competencies and attitude Ideal skills: Computer Literate Have excellent Verbal and Written communication. Have confidence in taking ownership for each call. Be able to make and explain decisions clearly. Have a willingness to learn. Have the ability to follow processes and policies. Be able to manage you time effectively. Able to work under pressure & to high targets Hours of work: Shifts between 7am11pm, working 35 hours per week. You must be flexible Monday to Sunday. Start date: 14th May 2##### ######Pay rate: £8.45 per hour. This is a fantastic opportunity with lots of progression and development available, APPLY NOW!! You must be able to pass a credit check and a CRB Check! Cordant People are an equal opportunity employer. CPCC Cordant Group is an equal opportunities employer

Customer Service

  • Milton Keynes, Buckinghamshire
  • Up to £11.10 per hour
  • Temporary
Posted 19 days ago

Manpower UK is currently working in partnership with Parcelforce Worldwide to recruit a Customer Service Specialist to work in their growing Head Offices based in Milton Keynes. The purpose of this role is to provide support for customers both internal and external. Customer Service excellence is a key factor within this role. Using bespoke in house systems Sending general information to both internal and external customers Investigating and resolving general queries/problems whilst maintaining excellent customer Service Inputting accurate data into various systems Answering/making calls within the day whilst maintaining agreed SLAs Working within a small team General administration duties Supporting various teams as and when required You will need to have previous customer service experience and be comfortable using Microsoft packages and talking over the phone to business customers. For this role you are required to work 2 weekends per month which is scheduled in for you paid at a higher overtime rate. Standard working hours are: Monday to Friday between the hours of 0800 and 1800. Saturday and Sundays ##### ######In return the business will offer you: A competitive salary Sociable working hours Free onsite Parking Free Tea/Coffee 2 Paid 15 minute breaks and a choice of a 1 hour or 30 minute lunch break Pay rise after 6 months

Customer service

  • Leeds, West Yorkshire
  • £18000 - £18500 per annum
  • Temporary
Posted a month ago

Customer service advisor Leeds Temp to Perm £18000 £18500 Have you ever wanted to train as a mortgage advisor ? , pensions advisor or wills? We are currently recruiting for a company that works with customers over 55 assisting them with the release of equity in the home, pensions or wills . They are currently loking for staff to call these customers after they have done an online enquiry, the objecctive of the call being to arrange an appointment for the sales team to go out and see them. No cold calling They are looking for staff that can talk and build rapports easily with customers over the phone . This is a fantastic opportunity to work for a company that will pay for any qualifications for you to progress ot a mortgage advisor , pensions or wills advisor. This could truly be a career for the right person. For this role you will need to pass a credit check .... late payments etc accepted but no CCJs and also pass a criminal records check. For an immediate telephone interview please apply in the first instance.

Customer Service

  • Daventry, Northamptonshire
  • £12.90 - £19.35 per hour
  • Temporary
Posted 10 days ago

Manpower UK are currently recruiting for customer service advisers for a client based in Daventry. This role is available on a contract basis and begins ASAP. You will be required for a minimum of 18 weeks however this could get extended for another 6 weeks. This is a good opportunity for someone who is a looking for a temporary position and there is also a great pay rate on offer starting at £12.90. Hours per week 37.5 Start time 0800 Finish time 16.30 Pay rate £12.90 then for the first 2 hours of overtime £17.15 which rises to £19.35 after the first 2 hours of overtime are complete. Please see some of the day to day duties below: Parts availability in the different Depots Reviewing and monitoring calls registered on CRM Systems Claims & Returns Analysis Process Direct Ship/Invoicing Expedite dealer orders, including keeping them informed of delays or early fulfilment Planned availability date considering information from Suppliers. Process orders Serves as liaison between the Dealers and various departments If you are interested please apply with your CV and we will be in contact with you.

Customer Service

  • Didsbury, Greater Manchester
  • Up to £8.93 per hour + Paid Weekly
  • Contract
Posted a month ago

Job Title: Inbound Customer Service Advisor Job Type: Temporary (possibility to go perm) Industry: Call Centre and Customer Services Location: Didsbury. Start date Monday 30th April 2018 Salary: £8.93 per hour Start Date Monday 30th April 2018 Are you looking for fulltime work? Are you passionate about Customer Service? Do you thrive in an environment that offer fantastic training and support? Experience working for a reputable company? Are you passionate about providing quality customer service? Do you enjoy helping others and working in a team where you are classed as part of the family? Then this is the Customer Service job for you! The role: This is a lovely customer service position starting on Monday 30th April 2018. As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator. This role is a demanding and varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include: Taking inbound calls from customers with general enquiries Providing a world class customer service over the telephone Establishing the customers needs by asking effective questions Logging all information accurately on the inhouse system Working to customer service targets Dealing with queries and complaints Liaising with other departments regarding deliveries / returns / enquiries Problem solving The hours are 36.25 hours per week. It will involve working shifts between 8am9pm Monday to Friday and involves working 1 in 3 weekends. The training is working 9am5pm Monday to Friday for 2 weeks. For the position of Customer Service Advisor we are looking for the following experience: Ideally phone based customer service experience Prefer to have some retail experience Ability to problem solve and take ownership of each customer query Excellent communication and listening skills A passion for customer service Previous experience of delivering exceptional customer service Benefits of working through Search Consultancy: Weekly pay Competitive hourly rate of pay 28 days holiday (Inclusive of Bank Holidays) Pension Dedicated Consultant We work in partnership with some of the most recognisable brands in the UK You must be able to pass a basic criminal record check to work at this company. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service

  • Bishopbriggs, East Dunbartonshire
  • Up to £8.75 per hour
  • Temporary
Posted 20 days ago

Manpower are currently recruiting for Inbound Customer Service Advisors for our client based in Bishopbriggs. The role involves taking calls from existing customers regarding their car insurance, whilst providing an excellent service within a non target driven work environment. Hours of work will be 37.5 per week with the following shifts available: Shifts 8am 8pm Monday Friday, Occasional Saturdays and Sunday shifts on a rota basis 8am 5pm Saturday and Sunday 10am 4pm. Full flexibility is required No experience is necessary as full training will be provided with ongoing support to ensure you have the required knowledge and skills to succeed in your role. Training is for 4 weeks, Monday Friday 9am 5pm. The successful candidate will work in a fabulous purpose built site with great facilities and a free bus ride from Glasgow City centre Interested? Apply Online Today!

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