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Head of IT/ IT Director

  • North London, London
  • £600 - £620 per day +
  • Contract
Posted 15 days ago

This organisation have gone through a lot of change in the last two years a larger merger and now a change of CEO. They are looking for a Head of IT/IT Director to help them through there transformation programme, Housing Association experience Essential. Job Title: Head of IT/IT Director Location: North London Duration: 6 Months Day Rate: £600620 Start Date: ASAP The successful candidate will need to have the following experience below Review and look at their new Strategy Review Budgets Start on the Transformation Programme Deal with day to day running of IT Could you send me an up to date CV To find out more about Real please visit ######.### Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC387148 England and Wales

IT Support Team Leader / IT Helpdesk Technician / IT Engineer

  • Manchester, Greater Manchester
  • Up to £23170 per annum
  • Permanent
Posted 8 hours ago

Job Title: IT Support Team Leader Location: Manchester Salary: £23,170 per annum Job type: Full Time, Permanent (37h per week) Working hours: Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm Closing Date: 10.00am on Friday 30 th November 2018 They are a highly successful college with a national reputation for excellence situated in Manchester. Purpose of the Role: To work as part of the Cross College IT (CCIT) team in supporting and improving the IT provision of the college To provide day to day management of the IT Technicians with responsibility for managing the Helpdesk function Organise and manage the setup and support of IT used during college events throughout the year Main Duties and Responsibilities: Manage the CCIT technicians daily duties and workload ensuring that any helpdesk requests are actioned in line with college Service Level Agreements(SLAs) and monitor that work is performed promptly and correctly Ensure that regular jobs such as room checks and the setup of assemblies are carried out Provide IT support for roadshows at schools. This involves setup of projector and laptop and speakers and support during the event training provided Provide regular reports on the performance of the CCIT team in relation to its SLAs and Key Performance Indicators (KPIs) Ensure that the IT Technicians are delivering a high standard of customer service to staff and students Meet with the Network manager and other members of the CCIT Team to discuss matters affecting the delivery of IT within the college Support the Network Manager in the planning and costing of future developments to the ICT infrastructure and project work as required Assist the Network Manager in the production of regular reports Follow IT procedures to complete basic IT support tasks such as unlocking student accounts, changing passwords and replacing printer toner. Provide day to day help and assistance to end users to enable them to use the hardware and software provide safely and efficiently Work with the Network Manager and Director of College Services to ensure that all on site and off site college events have the correct provision of IT equipment and support Assist in ensuring that relevant departmental documents and procedures are produced and are kept up to date Administer the college Asset Management System to maintain an up to date inventory of college equipment, warranty agreements and support information Administer stock maintenance and resupply Work with the Network Manager in the purchasing of IT equipment, obtaining quotes from suppliers as requested Maintain confidentiality at all times in respect of college related matters and to prevent the disclosure of confidential and sensitive information It will also be expected that in the rare event of unforeseen systems failure, that the successful candidate will work out of hours at short notice to assist or take charge of the recovery of the system(s) affected. Key Requirements: Over 1 years experience of managing a team High level of literacy/communication skills, capable of independently producing documentation written to a high, professional standard Able to build respect and credibility within the team. Demonstrate ability to motivate staff, support them to meet their goals and objectives, identify and manage potential issues at an early stage Ability to work on own initiative within set boundaries An appreciation of the use of ICT in a classroom setting Good analytical and problem solving skills Experience of supporting and troubleshooting technologies used at the college, including: Windows 10, Active Directory, Microsoft Exchange, Office 2016 DNS, DHCP, Office365 Organised with effective planning and time management skills and the ability to meet deadlines Good level of numeracy and literacy The Successful Candidate will: Have real interest and natural enthusiasm for working within IT Be solution focused and proactive with a high level of initiative Demonstrate excellent interpersonal skills, able to communicate to people of a wide range of technical and nontechnical backgrounds Demonstrate a willingness to undertake further professional training as appropriate A desire to aim for a continual improvement Current Driving License Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form. Candidates with the relevant experience or job titles of: 1st Line Technical Support, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, Technical Support, IT Systems Support and IT Service Desk Technician may also be considered for this role.

IT Account Manager / IT Sales

  • Bromsgrove, Worcestershire
  • £25000 - £50000 per annum
  • Permanent
Posted 18 days ago

Due to continued growth, an excellent opportunity has arisen for an experienced account manager to join an established and successful IT support business. A desirable position working alongside a busy, energetic, friendly and highly capable IT support team awaits the right candidate. As an Account Manager, your focus will be on account managing existing clients and providing IT consultancy and planning solutions. You will be able to grow assigned accounts through additional services and solutions from their portfolio of contracted services. You will be responsible for visiting clients sites and closing sales, writing proposals and negotiating contracts. The candidate will have knowledge of IT infrastructures, including a working knowledge of hardware, operating systems, networks and software and selling solutions. You will be a committed professional dedicated to providing excellent customer service and have excellent relationship building skills and be able to liaise with clients at all levels A proactive selfstarter with ambition, a can do attitude and a plenty of drive to succeed. Salary: Circa £25,000 30,000 Basic, £45,000 £50,000 OTE inc commission and bonuses A full driving license will be required. Interviews available immediately Keywords: Sales Executive, Sales Consultant, Business Development Executive, Business Development Consultant, B2B, Business to Business, IT Account Manager, IT Sales

IT Service Manager IT Operations Manager

  • Dorset
  • £58000 - £61600 per annum
  • Permanent
Posted a month ago

IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager ITIL Circa £60,000 + Benefits Close to Poole on the Dorset / Hampshire Border. I am seeking an experienced IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager who is ITIL qualified and has a strong technical background. This person will lead and develop my clients IT multisited operations covering, Service Desk, Service Management (including 3 rd parties), Networks and Telecoms plus Hosting, Database Admin and Data Centres. I am seeking someone who is ITIL Certified who has managed large multisite operations with a proven track record of developing and implementing overall IT Service Management and improving operational service Levels (SLAs). This includes using your ITIL expertise for the development of future strategy, associated change programmes through to business as usual while working within a Lean environment of continuous improvement. This management role would suit someone with good allround IT and comms technical experience who is comfortable managing 4 direct reports and a team of 30 IT professionals. You need to have strong interpersonal skills together with excellent staff management experience with a keen eye for detail while able to plan and direct the future development of your multiskilled staff and Department. This is a wide ranging role covering all my clients varied IT service and support functions which will involve engaging with other senior management to influence wider IT Technology. You will be working within a very modern and progressive environment with demanding business stakeholders but in a special role which will give immense job satisfaction. The salary is up to £61,600 (depending on experience) plus benefits and a generous pension scheme. If you are an experienced ITIL Certifed IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager seeking a fresh challenge then this unique opportunity close to Poole on the Dorset / Hampshire Border could be for you. Please contact me with your CV for a swift response.

IT Systems Administrator / IT Support Engineer

  • Hitchin, Hertfordshire
  • £35000 - £40000 per annum
  • Permanent
Posted a month ago

Job Title: IT Systems Administrator Location: Hitchin, Hertfordshire Salary: £35,000 £40,000 depending on experience Job type: Permanent, Full time The Companys people are focused, driven and committed. And as such their IT Systems need to support their people to achieve their goals efficiently and effectively. As IT Systems Administrator you have to be motivated to ensure that the Companys computer and communication systems are designed, configured and maintained with customer service in mind. The software and hardware investments that they make will be based on the extensive knowledge of advancements and trends that you bring to the table. As the only IT staff member you will need to be flexible, handson and committed, providing both 1st and 2nd line support to all users. The Role: Key Responsibilities: To ensure maximum availability of computer systems and IT Service equipment throughout the company. Day to day support, advice, guidance and assistance for users both office based and remote. Actively involved in the provision and maintenance of IT infrastructure services including applications, networks, IT security and telecommunications. Contributing to IT strategy; working with the management team to propose, agree and deliver IT services to defined Service Level Agreements. Involved in the implementation of processes including the disaster recovery plan and IT security policy. Devise and deliver skill and training programs to improve IT knowledge throughout the business Ad Hoc IT Project work, independent and collaborative. Server administration & 24/7 monitoring. Office 365 Administration and Development. Management of mobile phone contract and provide support to mobile device users. Managing IT risk including security and resilience Working to retire ineffective hardware and software and streamline business processes Supporting the operational advancement of the business through technology adoption Providing input to business strategy and growth planning The Candidate: Experience Knowledge & Qualifications: 23 years experience MCSE qualified/partqualified or prepared to undertake this. MS Exchange Server MS Windows Server MS Domain Services Office 365 SQL Server or other database knowledge Salesforce OneNet Communication System Person Specification: Good problem solver Good written and verbal communication skills Good interpersonal skills Selfmotivated Trustworthy What They Offer You: You can be part of a growing team where the culture is characterised by teamwork, leadership and opportunity! From their headquarters in Hitchin, they offer a competitive wage and benefit package including 25 days holiday, pension and private health insurance for all employees. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, Systems Administrator, IT Systems, Systems Developer, Systems Support, Software Support, 3rd Line Support, Systems Administrator, Systems Lead, Lead Systems Administrator, Lead Systems Support, Systems Architect, Software Architect, 1st Line Support Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Linux, Commercial Systems Administration, Networking Engineer may also be considered for this role.

IT Recruitment Apprenticeship IT Recruitment Apprentice

  • Redhill, Surrey
  • + Bens + Bonus
  • Permanent
Posted 4 days ago

A school or college leaver educated to A Level standard is sought for IT Recruitment Apprenticeship IT Recruitment Consultant Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice with IT Recruitment Company Redhill, Surrey. We are a successful Redhill based IT Recruitment company currently offering a fantastic Apprenticeship opportunity to a recent school leaver to join our team as a Recruitment Administration Apprentice. As an Apprentice you will be a bright and ambitious individual seeking a genuinely good career opportunity in IT Recruitment Consultancy. We are located in modern offices close to the mainline railway station and local shops/amenities and we offer an excellent working environment. This IT Recruitment Apprenticeship IT Recruitment Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice role is broad based and varied focusing on candidate resourcing and selection. This will give you a sound foundation to a career in a fast paced, IT Contract and Permanent Recruitment environment. Apart from candidate resourcing you will also be answering incoming calls, preparing invoices, updating candidate and customer database records and assisting with company marketing and social media. As a company we are keen to fully utilise the skills and abilities of our team members so your duties will expand as your experience and confidence develop. You will have a structured career path but this will be tailored to capitalise on your individual strengths and career aspirations. You will receive one to one training and have a company mentor who will be able to support and assist you in establishing a successful career in Recruitment Consultancy. This role would only be suited to confident individuals possessing an excellent telephone manner. If you are a school or college leaver with A levels looking for an IT Recruitment Apprenticeship with genuinely good prospects then email us your CV for a swift response .

IT Service Manager IT Operations Manager

  • Dorset
  • £58000 - £61600 per annum
  • Permanent
Posted 7 days ago

IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager ITIL Circa £60,000 + Benefits Close to Poole on the Dorset / Hampshire Border. I am seeking an experienced IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager who is ITIL qualified and has a strong technical background. This person will lead and develop my clients IT multisited operations covering, Service Desk, Service Management (including 3 rd parties), Networks and Telecoms plus Hosting, Database Admin and Data Centres. I am seeking someone who is ITIL Certified who has managed large multisite operations with a proven track record of developing and implementing overall IT Service Management and improving operational service Levels (SLAs). This includes using your ITIL expertise for the development of future strategy, associated change programmes through to business as usual while working within a Lean environment of continuous improvement. This management role would suit someone with good allround IT and comms technical experience who is comfortable managing 4 direct reports and a team of 30 IT professionals. You need to have strong interpersonal skills together with excellent staff management experience with a keen eye for detail while able to plan and direct the future development of your multiskilled staff and Department. This is a wide ranging role covering all my clients varied IT service and support functions which will involve engaging with other senior management to influence wider IT Technology. You will be working within a very modern and progressive environment with demanding business stakeholders but in a special role which will give immense job satisfaction. The salary is up to £61,600 (depending on experience) plus benefits and a generous pension scheme. If you are an experienced ITIL Certifed IT Service Manager IT Operations Manager IT Services Manager IT Infrastructure Manager Technical IT Manager Infrastructure Operations Manager IT Technology Manager IT Technical Support Manager seeking a fresh challenge then this unique opportunity close to Poole on the Dorset / Hampshire Border could be for you. Please contact me with your CV for a swift response.

IT Project Manager (Wealth Management IT) London

  • London
  • £525.00 - £625.00 per day
  • Contract
Posted 7 days ago

IT Project Manager Scrum Master Agile Banking Stakeholder Management MS Office Wealth Management DevOps Robotics IT Project Manager / Implementation Manager (Wealth Management IT) required by large Investment Bank, based in London to manage a portfolio of IT internal transformation initiatives for IT EMEA Branches including such topics as DevOps and Robotics implementation. Including some program and project management of specific initiatives. You will have previous experience working in an Investment Banking environment as an IT Project Manager / Implementation Manager with proven ability in project management across large global programs. Skills and Knowledge required are as follows: IT project management experience, including planning, execution and tracking of projects, working with a multitude of stakeholders within a crossfunctional matrix environment. People with experience of multiple business or IT areas are preferred. Experience of working to motivate and influence stakeholders in many different cultures. Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and IT organisations Ability to set realistic and practical project delivery goals, moreover be able to develop appropriate strategies for achieving these goals, successfully leading projects and programs ontime, onschedule and within budget Excellent understanding and experience in project and program management principles, methods and techniques (e.g. SDLC methodologies, Agile, SCRUM, SLDC/Waterfall, DevOps, Testing) Demonstrated ability to understand interdependencies between technology, operations and business needs Experience in drafting and submitting budget proposals and subsequent budget changes Experience negotiating vendor contracts Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance Stakeholder Management ability to be challenged and provide solutions under pressure Tools: Confluence, JIRA, ALM Octane, Excel, PowerPoint, project management tools Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking APPLY NOW, you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.

Service Desk Analyst / IT Support / IT Helpdesk Support

  • Manchester, Greater Manchester
  • £18000 to £35000 per annum
  • Permanent
Posted 19 days ago

Job Title: Service Desk Analyst Location: Manchester Salary: £18,000 to £35,000 per annum Job Type: Full Time, Permanent Do you have proven experience of troubleshooting and technical issue resolution? As a dynamic and growing MSP, the Company has new opportunities for technically focused people looking to move their career onto the next level. Due to their commitment of delivering high level technical solutions to the expanding range of clients, they are looking for a Service Desk Analyst to join their technical team. The role will be based in Manchester, providing remote support for the Companys SMB and hospitality clientele. This is a fantastic opportunity for the successful candidate to utilise their technical expertise within a supportive and engaging environment. The Company is looking for a knowledgeable, skilled and experienced Technician who has experience of a wide array of technologies and is comfortable working in a technical support environment. This opportunity is perfect for someone looking to work within a fast growing, yet established technology focused Managed Service Provider. Responsibilities: Troubleshooting support desk issues across a wide range of technologies, providing efficient longterm solutions Working in both a 2nd and 3rd line capacity Being available to be deployed to a client site to resolve issues that require an onsite presence to complete Liaising with 3rd parties to resolve issues with bespoke applications Updating a ticket management system to maintain a detailed record of all faults and fixes Maintaining technical documentation to ensure client records are up to date Working as part of a team on project related work, assisting with planning and implementations activities As a Service Desk Analyst, you will report to the Technical Services Manager and will be responsible for providing technical services and support for a variety of high end clients across a full range of technology systems provided by the company. The Candidate: This is an exciting opportunity for an experienced Service Desk Analyst, wishing to remain ahead of the curve with Technology skills and knowledge, to join a Managed Service Provider (MSP) leading the way in offering complete technology solution for businesses in hospitality, SME and education sectors across the UK. Essential: A proven history of being able to troubleshoot and resolve technical issues across a client base with varying infrastructure and services 2nd and 3rd line support experience with advanced Microsoft desktop and server skills including Windows 7/10 and Windows Server 2008 to 2016 Strong Networking knowledge with experience configuring and maintaining converged network solutions Building and maintaining physical (HP and IBM) and virtual servers Demonstrable experience with ADDS, ADCS, DNS, DHCP and group policy Exchange Server 2007 and 2013 & Office 365 experience Exposure to MS SQL server 2008 to 2016 Managing SANs on fibre channel networks Strong knowledge of vSphere & HyperV Experience in remote diagnostics along with analysis and monitoring Experience managing backup environments, both cloud and onpremise Knowledge of ITIL v3 and Incident, Problem, Release & Change Management Procedures Desirable: IT related degree or relevant qualifications Microsoft Certifications Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Support Analyst, IT Helpdesk, IT Service Desk Technician, Desktop Analyst, IT Support, 1st Line IT Support, Helpdesk Support, 1st Line Support Engineer, IT Infrastructure Support Analyst and 1st Line Support Technician may also be considered for this role.

EUC Manager IT Service Desk Manager IT Support Desk Manager

  • Dorset
  • £45500 - £53500 per annum
  • Permanent
Posted 7 days ago

EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager ITIL SDI Poole, Dorset up to £53,500 + benefits I am a seeking an ITIL certified EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager who is ideally SDI Service Desk qualified for a client close to Poole to manage a department of 10 IT support staff working in an ITIL environment. This role will provide management and technical leadership covering a Microsoft focused IT Service Desk / Help Desk and Desktop Support Department. It will involve: Managing the operations of the End User Computing Services (EUCS) teams, including staff scheduling, work queue management, incident management, stakeholder management & communications, hardware & software request fulfilment, planning and coordination of project related tasks, and monitoring & evaluation of performance Leading the development of Service level Agreements (SLAs) and effective processes to attain those SLAs and to manage external suppliers to deliver against agreed performance targets. Acting as a Major Incident Manager as required to be the primary point of contact for escalation management Having full budget responsibility as well as to train, develop and have a succession plan for EUCS staff. Working with the IT Service Management to ensure ITIL processes are adhered to across the teams and provide input into the ITSM toolset If you are an experienced ITIL Certified End User Computing Services (EUC) Manager EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager seeking a career move then this role could be for you. You will be working for a dynamic and focused client and working within a modern working environment based close to Poole. The salary on offer is between £45,500 and £53,500 per annum plus benefits package. Please email me your CV for a swift response.

EUC Manager IT Service Desk Manager IT Support Desk Manager

  • Dorset
  • £45500 - £53500 per annum
  • Permanent
Posted 18 days ago

EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager ITIL SDI Poole, Dorset up to £53,500 + benefits I am a seeking an ITIL certified EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager who is ideally SDI Service Desk qualified for a client close to Poole to manage a department of 10 IT support staff working in an ITIL environment. This role will provide management and technical leadership covering a Microsoft focused IT Service Desk / Help Desk and Desktop Support Department. It will involve: Managing the operations of the End User Computing Services (EUCS) teams, including staff scheduling, work queue management, incident management, stakeholder management & communications, hardware & software request fulfilment, planning and coordination of project related tasks, and monitoring & evaluation of performance Leading the development of Service level Agreements (SLAs) and effective processes to attain those SLAs and to manage external suppliers to deliver against agreed performance targets. Acting as a Major Incident Manager as required to be the primary point of contact for escalation management Having full budget responsibility as well as to train, develop and have a succession plan for EUCS staff. Working with the IT Service Management to ensure ITIL processes are adhered to across the teams and provide input into the ITSM toolset If you are an experienced ITIL Certified End User Computing Services (EUC) Manager EUC Manager IT Service Desk Manager IT Support Desk Manager End User IT Support Manager IT Helpdesk Manager IT Helpdesk Manager seeking a career move then this role could be for you. You will be working for a dynamic and focused client and working within a modern working environment based close to Poole. The salary on offer is between £45,500 and £53,500 per annum plus benefits package. Please email me your CV for a swift response.

IT Sales Administrator IT Sales Coordinator Sales Admin

  • Kent
  • £23000 - £26000 per annum
  • Permanent
Posted 4 days ago

IT Sales Administrator IT Sales Coordinator Sales Admin Executive IT & Network Sales Support Administrator IT Service Delivery Coordinator Sales Administrative Coordinator Sales & Marketing Coordinator Sales & Marketing Administrator IT & Telecoms Sales Administrator sought for expanding client who offer a range of international award winning IT, Network and Telecoms systems. This role is located close to West Malling , Kent paying up to £26,000 per annum + benefits. I am seeking an experience person to run my Clients Sales Administration function covering: Taking inbound telephone and email customer orders covering IT, Network and Telecoms products. Responding to customer sales queries and preparing quotations. Processing and managing orders, maintaining stock levels, preparing and dispatching product to clients. Updating websites, posting tweets and blogs plus producing marketing messages. Handling after service i.e. post sales, shipping or product queries. Updating information to clients on new products, features and security announcements. Undertaking preparation work for trade exhibitions, seminars and conferences. Full training on my clients IT, Network and Telecoms products will be provided and I must stress although this is not a highly technical role any previous technology experience with IT / Network or Telecoms systems or equipment would be a bonus. This role covers all aspects of sales administration from sales enquiry, sales order processing and fulfilment through to aftersales and marketing. This role would suit an outgoing individual who is well organised with a strong customer focus approach who will be able to support sales staff with their cando attitude. You also need to have excellent communication and time management skills and be looking to learn and develop your skills for career development. You will be reporting to the Head of Sales and be given a good level of autonomy and be able to influence the direction + success of the business and be recognised as such. If you are an experience IT Sales Administrator IT Sales Coordinator Sales Admin Executive IT Sales Support Administrator IT Service Delivery Coordinator Sales Administrative Coordinator Sales & Marketing Coordinator Sales & Marketing Administrator or IT & Telecoms Sales Administrator living within easy commuting distance of the Wall Malling, Kent area seeking a fresh challenge then this career move could be for you. My Client based in bright modern offices this role paying a starting salary up to £26,000 per annum + benefits Please forward your CV for an immediate response. Who are Reflex Computer Recruitment? Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.

1st Line IT Support Engineer / IT Helpdesk Support

  • Wickford, Essex
  • Up to £30000 per annum + Overtime + Travelling Expenses
  • Permanent
Posted 25 days ago

Job Title: IT Helpdesk & Support Engineer Location: Wickford, Essex Salary: Up to £30,000 Plus Overtime & Travelling/Car Usage Expenses Job Type: Full Time, Permanent The company are looking for a new IT Helpdesk & Support Engineer to join their small team based in Wickford, Essex. The ideal candidate would have worked for a small IT Integrator / Consultancy firm and be already confident at dealing with customer support enquiries and problems, from 1st line support onwards. And being flexible at supporting a mixture of desktop, server and general networking environments is essential. Must haves: At least 5 years of experience supporting Microsoft Office 365, Server & Desktop technologies Good core networking skills Experience using remote support tools e.g. LogMeIn, TeamViewer, RDP etc No qualms working in a small company/team environment and mucking in with all aspects where required A can do and flexible approach Strong customer facing skills Good problem solving skills Own car Advantageous (but not essential): Experience supporting the following environments: Microsoft Exchange Microsoft HyperV VMware vSphere Linux HP Servers HP Switches DrayTek Routers Any Novell technologies Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1 st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1 st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Trainee Software Developer may also be considered for this role.

IT Project Manager Market Data Agile IT Development

  • London
  • £90000 - £120000 per annum + Bonus & Benefits
  • Permanent
Posted 21 days ago

Project Manager PA Market Data Development Teams Quants Brokers IT IT Business Analyst Financial Services Fixed Income Equities Front Office Back Office Technical Schematics Testing Data Excel Interdealer broking SABR BGM IT Development Agile iKas International are currently recruiting for a IT Project Manager on behalf of an industry renowned, market leading investment bank who are looking to grow out their team. Sitting within one of the banks most business critical areas, this is an opportunity for an accomplished IT Project Manager with excellent Market Data expertise. You will be joining an ever growing team working directly with development teams, Quants, Brokers, and Business Partners on a market leading project. You will provide high level Project Management and exceptional Stakeholder Management with the ability to capture and work to solve any blockers to project progression. Skills Required: The ideal candidate will have previous experience delivering within financial services (brokerage/ investment banking/ Insurance) with previous experience working on multiple projects at one time. You will possess outstanding stakeholder management skills with thorough understanding of Agile / Iterative development life cycle and delivery. Excellent Understanding of: 5+ years experience working within financial services as an IT Project Manager Multi asset expertise (predominantly Fixed Income and Equities) Exposure with Market Data generation/sales Thorough understanding of Agile / Iterative development life cycle and delivery Be able to provide high level and detailed specifications for IT Previous IT development experience Strong analysis skills, the skill to resolve complex problems and posit pragmatic solutions Excellent verbal, written and interpersonal skills Experience working in a teamorientated, collaborative environment Ability to lead discussions to a conclusion If this sounds inline with your skills and experience, please apply to get in touch and find out more from one of our specialist consultants. Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking APPLY NOW, you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.

IT Trainer

  • Maidstone, Kent
  • £30000 - £35000 per annum + Benefits
  • Permanent
Posted a day ago

IT Trainer Public sector authority £35,000 My client is a newly formed ABS, created as a spin off from a local government authority. It launched in the summer of 2017 from newly refurbished premises in the heart of Kent. The business itself is almost unique in nature having a startup mentality driving business growth with an annual income circa £9 million. Have you got experience being an IT Trainer? Have you got the drive to work and join a fast growing and ambitious company? Apply now! The Role To provide excellent training and support to users on all current software and procedures and ensure users make best use of systems. To establish and provide/report further staff training requirements. To monitor day to day software support issues. Main Duties and Responsibilities: Provide training and support for the Peppermint Champions and attend and input to the Peppermint Champions Meetings. Provide training to the firm on new software developments/programmes/processes. Provide ongoing 1 to 1 training across the firm on Peppermint, other software programmes and the standard Microsoft office suite of programmes. Floor walking liase with and support users in the use of systems and in improvements to those systems. Assist the IT Manager in providing induction training for new users on all software and systems. Prepare training notes for end users. Provide telephone/on screen training for those support queries that are training issues. Respond quickly to emails/phone calls to IT Support and ensure that issues are resolved as quickly as possible, providing excellent first line support to all users. If the query is not in your area of expertise, pass it on to a relevant person and ensure that a response is given within a reasonable timeframe. Use information gathered from support calls to arrange suitable training (e.g. if you have many conflict search calls/queries you might arrange a conflict search workshop). Raise and monitor issues with third party suppliers including Peppermint as appropriate ensuring a response within a reasonable timeframe or else escalating to the IT Manager. Assist users in the setup of Skype and other online meetings/webinars/video conferencing. Highlight any procedural problems/experiences by users to the IT Manager. Report any perceived training requirements to the IT Manager. Monitor Peppermint dashboards for any incorrect use of Peppermint that may necessitate end user training. Experience Supporting users with laptops, desktops, printers Experience with Windows 7 10 and desktop software including Microsoft Office Experience with Office 365 or Google Apps Experience with wifi, routers, broadband etc. Networking skills, TCPIP routing, DNS, VLANs Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

IT Assistant

  • Maidstone, Kent
  • £25000 - £30000 per annum
  • Contract
Posted a day ago

IT Assistant 9 Months Fixed Term Contract Public sector authority £30,000 My client is a newly formed ABS, created as a spin off from a local government authority. It launched in the summer of 2017 from newly refurbished premises in the heart of Kent. The business itself is almost unique in nature having a startup mentality driving business growth with an annual income circa £9 million. Have you got experience being an IT Assistant? Have you got the drive to work and join a fast growing and ambitious company? Apply now! The Role As an IT Assistant will work closely with the IT Manager to ensure the efficient day to day running of the IT Function. Oversee the helpdesk function to make sure that they are meeting SLAs within the organisation. Assist the IT manager with the effective management and running of the Peppermint/Dynamics CRM system. Main Duties and Responsibilities: To resolve complex technical incidents logged by clients in an efficient, professional and consistent manner. This will require extremely thorough analytical skills as well as drawing from your own personal experience. To be able to effectively triage multiple high complexity tickets for a demanding user base in the variety of infrastructures present in the firm. To be able to not only suitably diagnose but also make infrastructure design changes where required. To manage the change process and provide technical vetting for change controls to senior management before they are sent to the IT Manager for approval. To be able to reliably and succinctly document your working and provide regular technical briefings to management in a plainEnglish manner. Provide consistent and excellent communications to end users. Provide training and mentoring to 1st and 2nd line staff. Act as incident manager during Priority 1 and Major Incidents. Experience Supporting users with laptops, desktops, printers Experience with Windows 7 10 and desktop software including Microsoft Office Experience with Office 365 or Google Apps Experience with wifi, routers, broadband etc. Networking skills, TCPIP routing, DNS, VLANs Active directory, Office 365, Exchange, SQL Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

IT Analyst

  • Stourbridge, West Midlands
  • £24000 - £27000 per annum
  • Permanent
Posted a day ago

Fantastic new and exciting opportunity??? Are you a selftaught developer / graduate IT Developer??? Our client, a large manufacturing business are seeking to appoint an IT Developer to join their development team. Duties include: Responsible for supporting our existing software, IT interfaces and web development. Working on development projects Working with SQL databases, reporting tools and web sites. Using reporting tools (Crystal Reports) Qualifications Required: ALevel or BSc Degree in Computer Science, or a Related Field. Knowledge of Microsoft Dynamics GP would be an advantage Job Skills: VB .NET SQL Server Active Directory Microsoft Exchange SIP & VoIP Phone Systems (3CX) Excellent problemsolving skills and passion for learning Experience using HTML, CSS, either commercially or on your own personal projects A dedication to push the world forwards by utilising the power of digital technology If you are interested in this role please apply online or contact Craig at the West Bromwich branch

IT Manager

  • Nationwide / Work from Home
  • £325 - 375 per day
  • Contract
Posted 11 hours ago

IT Manager Our client are seeking excellent IT Clustering Management experience with the below skills required: Based in Manchester covering, Leeds & or York & Possibly Newcastle Managing 4 hotels as follows: 1 x Manchester; 1 x Leeds; 1 x York; 1 x Newcastle You will have strong: Business Continuity/Disaster Recovery - ensuring the backups are setup correctly, and completing successfully and that test restores are carried out as required. Recovering any data should it be needed in the event of a disaster or recovering individual items as and when needed. Asset management - ensuring all technology assets (PCs, servers, printers, etc.) in the five hotels are fit for purpose. For any which isn't, putting together proposals for approval by hotel owners, and managing the procurement of any replacement kit as required. System information to third parties, and being a point person on site when the vendor attends to upgrade/install new technology items (whether that be guest facing, or back office systems). Liaise with the clients technology teams as required to assist the implementation of changes at the property. Strong Budgeting and future planning skills are required too alongside experience of: Hotel specific systems vendor engagement/management - managing any vendors of hotel specific systems as required during upgrades/replacement/etc., and assisting the central desk- based team with any vendor faults as required, with support from the clients technologies. Providing a local hotel implementation resource for any of the clients technology-led projects which impact this cluster of hotels. The client typically uses Windows 7 or 10, with Windows 2008/2012 servers and Veeam backup software. Knowledge of Cisco and/or HP switches is desirable, but not essential. All the client sites run Oracle Opera PMS and an Oracle Micros Point of Sale system, so previous experience in these systems would be an advantage. The role will be based either at one of the properties, but it is anticipated the individual will spend time at each of the hotels as required by the role. All travel expenses between the hotels will be paid for by the client. A car/driving licence is not essential, but would be useful. Please do get in touch & i can provide a full detailed job spec today.

IT Auditor

  • London
  • Contract - apply for details
  • Contract
Posted 19 days ago

FourthLine are currently working with a Global Consultancy, supporting them with supplying top quality candidates to their end clients. For this role, they are looking for an IT Auditor to carry out risk assurance on 3rd party vendors for a Global FTSE 100 retail business. Role Overview: Auditing suppliers overall systems compliance with information security, business continuity and GDPR Creating questionnaires, meetings, reports and delivering the centralised audit process to various 3rd parties Actioning graded risk profiles post gap analysis Key Experience Required: 5/6 years IT audit experience Worked on supplier assurance Experience of auditing 3rd party risk CREST business certifitied Holds CISM, CISP qualification If this position sound of interest and you would like to apply then please send your most up to date CV through to #####@######.### Thank You

IT Trainer

  • North
  • Up to £30000 per annum
  • Permanent
Posted 19 days ago

ROLE: IT TrainerLOCATION: Merseyside TYPE: Permenant Our client is one of the UK’s largest law firms, with multiple offices UK wide employing over 3000 staff. Our client has been ranked as one of the UKs best law firms, not only recognised for their ability in law but also for their IT capabilities. They hire some of the best talent in the UK and are looking to grow their teams further.The ideal IT Trainer will have come from a background with a law/legal/HR type firm and looking to excel their career working in a new type of environment that will bolster your career to the next level. The RoleYou will be delivering high quality IT training courses for new software and systems roll outsand deliver IT training programmes to meet user training needs covering software applications and use of hardware, to be delivered in the context of the business. You will be expected to deliver IT induction training to new staff and Partners Deliver training using a range of methods including floor-walking, online, group webinars, seminars and one to one sessions. Key skills:For this role you must have experience of working in a classroom-based learning environment and one to one models within a legal/professional services/partnership setting.You must be able to provide a MOS TAP or Train the Trainer Certification (e.g. LPI/IITT/TPMA) or equivalent, as well as a LTC4 CertificationThey are looking for someone with excellent IT skills and advanced use of Microsoft Office 2010, 2013 and 2016 along with standard legal software applications. Proven knowledge in some or all of the following systems is also preferred: Windows 8 / 10, Skype For Business, BigHand, MimeCast, MatterSphere, Elite 3E, Fee Earner Desktop and IntApp Time. For more information, please hit the apply button or contact #####@######.### Boyall is acting as an Employment Agency in relation to this vacancy.

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