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1st Line IT Support / IT Helpdesk Support / IT Support

  • London
  • Up to £22000 per annum
  • Permanent
Posted a month ago

Job Title: IT Helpdesk / First Line Support Location: London Salary: Up to £22,000 depending on experience Job Type: Full Time Permanent The Company is on a mission to show the world how engaged, happy people are central to business success. Recognised as an inspirational place to work, they are seeking a pro-active and enthusiastic individual to join their Client Support team. They offer expertise and tools for well-known brands that want to improve business results and growth through harnessing the power of their people (think Yo!, Hamleys, The Ivy Collection and some of the world’s best five star hotels). Their approach is contemporary, pragmatic and strategic, which has given them a strong track record of positioning businesses as 'amazing places to work', thus helping them overcome the people and delivery challenges they face. If you’re up for a challenge, here’s the deal: They’ll give you freedom (within a framework); an exciting challenge and the opportunity to make a real contribution in a fast-paced environment from day one You’ll help them grow the company They’ll offer you progression towards your full potential They’ll welcome you into a great environment; they practice what they preach and live their values You’ll stand out from the crowd, as: positive, self-sufficient, decisive and responsible Key Responsibilities: Have responsibility for, and be confident in answering the phone along with incoming helpdesk queries via email, ensuring all are responded to within their agreed SLA Support existing clients to unleash the full potential of their tech whilst delivering top class customer service Test online forms and systems to ensure they match specification and work correctly Configure, maintain and support Talent Toolbox systems, ensuring they run smoothly on a day to day basis Work with the project team to gather information from clients, updating systems as necessary Working with JIRA to provide Project Managers with launch dates whilst keeping cards and boards up to date Key Requirements: Have some previous work experience Be a resilient, pro-active individual who can deliver on the detail Be flexible, with excellent communication skills and the ability to work on your own as well as part of a team Have strong planning, prioritisation and organisational skills As well as excellent communication skills and computer literacy Thrive in a fast-paced small business, take responsibility and get the job done without a fuss. To apply you’ll need to send 10 bullet point reasons why you’re ‘the one’, plus a one-page CV with salary expectations They look forward to hearing from you Candidates with the experience or relevant job titles of: IT Helpdesk Support Technician; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Citrix, Cloud Technician, 1st Line Support may also be considered for this role.

Recruitment Consultant IT & IT Sales

  • Manchester, Greater Manchester
  • £20000 - £40000 per annum + OTE £100K+ benefits
  • Permanent
Posted 10 days ago

Recruitment Consultant IT or IT Sales New office Spinningfields, Manchester City Centre Basic salary in the range £20,000 to £40,000 dependent on experience plus uncapped commission Award winning company excellent working environment. The company is one of the countrys fastest growing and most successful recruitment businesses with recent awards include Sunday Times / Virgin Fast Track 100 and Recruiter Hot 100, and offices in the UK, USA, Europe and Australia. An exciting opportunity now exists for an experienced IT or IT Sales recruitment consultants in Manchester. Desks available in Microsoft, Opensource, Data, Cyber Security, Infrastructure and IT Sales. Salary / Benefits Basic salary in the range £20,000 to £40,000 Execellent commission scheme no threshold (bandings to 35%) many of the Recruitment Consultants and Team Leaders in the business are earning £100K+ Award winning employee benefits scheme. Employee Share participation scheme. About you An experienced IT or IT Sales Recruitment Consultant with experience gained in a Recruitment Agency in a 360 degree recruitment consultant role. Relevant vertical market experience (can be permanent or contract). Team player with long term approach to career and business. Reasons to apply Joining an exciting new office within a privately owned global business at a relatively early stage of its development (c250 staff). Excellent working environment / impressive new offices in Manchester / Spinningfields Excellent resources support of a business development team, existing database, repeat clients etc Opportunity to earn shares in the business. Opportunity to progress quickly into a regional management role. International opportunities should you seek them. If this sounds like the opportunity for you, please apply today. All applications are in complete confidence. This Recruitment Consultant vacancy is being handled by Conrad Scott Ltd. Conrad Scott Ltd is a recruitment agency specialising in placing trainees and experienced recruitment professionals into the recruitment, search and selection industry. For more jobs, information and resources visit our website. Conrad Scott acts as an employment agency and is registered in England and Wales as Conrad Scott Ltd, registered no 7537737.

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IT Support Engineer / IT Technician

  • Leatherhead, Surrey
  • Up to £26000 per annum
  • Permanent
Posted 19 days ago

Job Title: IT Support Engineer Location: Leatherhead, Surrey Salary: Up to £26,000 + Excellent Benefits Job Type: Full Time, Permanent Job Role: The Company is seeking a talented and experienced It Support Engineer to join a small team supporting a network with 80 users and a diverse range of services in a British precision equipment manufacturer, supplying internationallyrecognised devices around the world. As well as providing daytoday software, hardware and voice support for all onsite and remote employees, you will also have the opportunity to enhance your skillset and be fully involved in a number of exciting projects including upgrading storage, voice and network. The Candidate: You should have excellent customerfacing and phone support skills and a minimum of two years experience working in a similar role together with: Handson experience supporting Windows 7/10, Server 2003/2008/2012, Office 2010, Active Directory Admin, Exchange server 2010, Network Printers Experience of software imaging and building using WDS, Symantec Ghost software or similar Networking skills: TCPIP, DNS, DHCP, VPN, Wireless Proven technical, problem solving and troubleshooting ability Initiative and a can do attitude Full UK driving licence If you dont already have experience in the following, the Company will train you in: Virtualisation/VMware or HyperV Asset management/Lansweeper Firewall/Fortinet MDM/MobileIron CAD packages/SolidWorks SQL admin Crystal Reports GDPR What the Company can offer you: As well as a highly competitive salary they also offer an attractive pension and salary exchange scheme, private health scheme, income protection and life assurance schemes, discount scheme for retail, restaurants and leisure, 25 days holiday and free parking. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; IT Analyst, IT Lead, IT Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager 1st Line Helpdesk Engineer, IT Support Technician, Desktop Support, 1st Line Support Engineer, 2 nd Line Support, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk may also be considered for this role.

IT Security Manager – IT Security Analyst

  • London
  • £65000 - £70000 per annum, Benefits:Excellent Bens - Bonus Pension Health etc
  • Permanent
Posted 21 days ago

IT Security Manager / Snr IT Security Analyst – SOC / Technical City Based Excellent FS industry package / fantasic environment IT Security Manager or a Senior IT Security analyst / Team Lead looking for a next step required by a leading underwriter to provide oversight and management of their Technical IT Security function and act as a liaison between the technical IT Security staff and the wider IT Management and Business teams. Keywords – IT Security Manager, SOC, CISM, SIEMS, Security Analyst, Key requirements CISM qualification an advantage, otherwise proven industry experience in the management of Security Incidents. Experience of Intrusion Prevention and Detection Systems. SIEMS experience. Experience of working with offshore service providers an advantage. The role Responsible for the development of Security Strategy and architecture. Responsible for the upkeep and development of Security Policies and Procedure, with respect to keeping these as effective as possible against changing threats and in compliance with Regulatory and audit requirements. Responsible for the design and specification of new security and technical upgrades. Responsible for the management and oversight of the SOC team. Responsible for overall liaison with the Infrastructure, Networks and Security Teams in relations to Security. Responsible for oversight of the annual Penetration tests and the management of the timely remediation of issues. Must work closely with the Group Data Protection Officer over Privacy. Responsible for the testing, improvement, maintenance and smooth running of the Cyber incident response plan Maintaining Security awareness levels through frequent communication with the business as a whole. Security training Must cultivate relationships with stakeholders in the business to develop and maintain good communication channels, making the above possible. Production of papers for the risk committee and other internal or external bodies. Liaison with Regulatory bodies, Internal and External Audit as required. Consultation on any new business ventures where Security advice needed. Interested? Please send your cv for a swift response

IT Sales Executive (IT Reseller) Bradford URGENT

  • Bradford, West Yorkshire
  • £20000 - £23000 per annum + OTE £10000 + Bens
  • Permanent
Posted 9 days ago

IT Sales Executive (IT Reseller) Bradford URGENT Basic £20000£23000 + Bonuses + Corporate Benefits Penguin Recruitment is currently sourcing MOTIVATED and AMBITIOUS IT Sales Executives to join one of our most premier clients based in Bradford. Our client is a specialist IT Reseller offering endtoend IT Networking, Storage and Security Solutions and boasting over 10 successful years of trading history to their name. They have since transformed themselves in to one of the most notorious and thriving IT Organisations in the market place and are now looking for individuals who can drive them forward. IT Sales Executives will immediately take on the responsibility of acquiring new business, working across all verticals and converting both cold and warm leads provided. IT Sales Executives will initially be expected to take on a 100% proactive role to build up your portfolio, however will benefit from account ownership therefore once you get the account on board it is yours! IT Sales Executives will be internally based therefore an excellent telephone manner is essential however you will be offered the opportunity to meet with clients to extend out and develop business relationships. IT Sales Executives will need a minimum of 12 years experience working for an IT RESELLER or IT BROKER within a sales role where you worked against cash and performance based targets. IT Sales Executives will be offered a competitive basic salary ranging from £20k£23k based on experience and have the opportunity to earn in excess of £35000 within your first year of employment from a standing start. Our client also offers a generous competitive corporate benefits package. Interested? To apply please email a copy of your CV to #####@######.### or alternatively call Nav Shoker on ##### ######for more information.

IT Service Desk Manager IT Transformation

  • Brighton, East Sussex
  • £45000 - £50000 per annum + Bonus, Benefits etc.
  • Permanent
Posted 7 days ago

IT Service Desk Manager Service Desk IT Transformation ServiceNow Technology Looking for an experienced IT Service Desk Manager to come and work at an awardwinning Utilities company based in Worthing, near Brighton. The company is currently going through an exciting IT Transformation which will strategically change the way it delivers IT support and services to its business and end users. To help support this strategic initiative, a new IT Service Desk is being introduced, which will become the single point of contact for the companys end users requiring IT support and services. The Service Desk Manager is a new position that will be responsible for the operation of the companys IT Service Desk, Configuration and Problem Management operations and ensures that end users are delighted with the quality and level of support that the Service Desk provides. In order to be successful in this position, you MUST have: At least 3 years experience of Service Desk Management 7+ years experience in a Technology environment Strong people and team management skills and experience Experience with IT Service Management toolsets e.g. ServiceNow, Microsoft SCCM) Experience with budgeting and financial planning Experience with working across a complex multi supplier environment Excellent IT skills Knowledge of GDPR and PCI principles and standards If you have the above skills and feel you could be a good fit or the role, please apply now for your CV to be considered! Or if not, please pass onto someone who you feel could be a good fit! Please do not call in, all applications will be reviewed and successful candidates will be contacted iKas International Ltd is providing recruitment services for this role. Personal data collected will be used for recruitment purposes only.

IT Security & Infrastructure Manager / IT Manager

  • Southend-on-Sea, Essex
  • £35000 - £40000 per annum
  • Permanent
Posted 13 days ago

Job Title: IT Security & Infrastructure Manager Location: Southend on Sea, Essex Salary: £35,000 £40,000 per annum Job Type: Permanent, Full time The Company: The Company is a privately owned business providing insurance solutions for over 30 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, they came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. They offer their partners an endtoend service; from product and quote platform design through to sales and retentions. The Company is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting edge technology. They invest in the careers of all their staff, through training, qualifications and by providing a proactive learning environment. They understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee, seated acupressure massages, and fitness classes in their onsite Wellbeing studio. On completion of probation they also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more. The Role Overview: They are seeking an IT Security & Infrastructure Manager to join their growing IT team. This is a key senior position within the IT function as such the successful applicant will be responsible for ensuring that the overall server / network architecture and security of Hood Group are maintained to the highest standards in order to deliver excellent IT availability and service to the business and their clients. Key Responsibilities: Day to day management and maintenance of network, server and telephony architecture, responding to system alerts raised by network monitoring systems Managing hardware and software problems on servers, escalating incidents as necessary Ensuring the integrity and security of data in accordance to business needs and industry best practices regarding privacy, security, and regulatory compliance Managing and testing routine system backups, restores and disaster recovery solutions Managing infrastructure assets, including maintenance of server equipment inventory and related documentation, and technical specifications information Analysing and reporting on system, server, application and network performance Recommending and performing software and hardware improvements, upgrades, patches, and reconfigurations Implementing, supporting and providing security signoff on infrastructure upgrade projects Working with key suppliers to complete client Due Diligence work and building a catalogue of responses to improve efficiency. Design and Implement security testing processes to audit The Company and show improvements. Work with Learning and Development team to keep wider staff security training relevant to current and emerging threats. Ensuring correct change management procedures are followed when applying changes to IT infrastructure Using initiative and innovation to get the best from their server and network architecture Liaising with internal and external customers to provide system design requirements, purchasing estimates, support requirements and implementation timeframes. Define, implement and monitor SLA targets, performance KPIs and contracts for key systems such as Network and Server activity. Lead, develop and motivate the team in accordance with agreed practices to ensure an effective workplace capable of meeting its objectives Coordinate resource allocations, supplier relationships and skills development required to ensure optimal delivery of IT services Responsibility for staff performance, monitoring and actions Implementation of effective and valuable staff mentoring initiatives General day to day staff management duties Skills and Experience: Required: Will have a proactive can do attitude Excellent organisational and planning skills Highly proactive nature to detect, respond and correct threats and inefficiencies Ability to write technical documentation and provide potentially complicated information to the business in a cohesive and understandable manner Experience of working to SLAs Experience in running a security work stack Experience in Managing a Telephony platform (SIP/IVRCall Routing/Endpoint management) Windows server and desktop operating systems Exchange, Active Directory, DNS and policies General network troubleshooting experience, TCP/IP, DHCP Firewall rule design and implementation Confidence and ability to work in changing environments Ability to understand the importance of confidentiality in handling customer personal data Qualifications Minimum of 5 GCSEs at grade C or above or equivalent to include Mathematics and English Please click the APPLY button to send your CV and covering letter for this role.

IT Sales Executive (IT Reseller) Uxbridge URGENT

  • Uxbridge, Middlesex
  • £25000 - £30000 per annum + OTE £45000 + Bens
  • Permanent
Posted 4 days ago

IT Sales Executive (IT Reseller) Uxbridge URGENT Basic £25000£30000 + Bonuses + Corporate Benefits Penguin Recruitment is currently sourcing MOTIVATED and AMBITIOUS IT Sales Executives to join one of our most premier clients based in Uxbridge. Our client is a specialist IT Reseller offering endtoend IT Networking, Storage and Security Solutions and boasting over 10 successful years of trading history to their name. They have since transformed themselves in to one of the most notorious and thriving IT Organisations in the market place and are now looking for individuals who can drive them forward. IT Sales Executives will immediately take on the responsibility of acquiring new business, working across all verticals and converting both cold and warm leads provided. IT Sales Executives will initially be expected to take on a 100% proactive role to build up your portfolio, however will benefit from account ownership therefore once you get the account on board it is yours! IT Sales Executives will be internally based therefore an excellent telephone manner is essential however you will be offered the opportunity to meet with clients to extend out and develop business relationships. IT Sales Executives will need a minimum of 12 years experience working for an IT RESELLER or IT BROKER within a sales role where you worked against cash and performance based targets. IT Sales Executives will be offered a competitive basic salary ranging from £25k£30k based on experience and have the opportunity to earn in excess of £45000 within your first year of employment from a standing start. Our client also offers a generous competitive corporate benefits package. Interested? To apply please email a copy of your CV to #####@######.### or alternatively call Nav Shoker on ##### ######for more information. Suitable Job Titles: Channel Account Manager, Sales Manager, Account Director Hybrid Account Manager, Internal Sales, Sales Executive, Corporate Account Manager, Account Executive, Telesales, Account Manager, Sales Advisor, Sales Consultant, Business Development Manager, Field Sales Executive, IT Sales

IT Manager / IT Director (ERP) Sheffield

  • Sheffield, South Yorkshire
  • £55000.00 - £65000.00 per annum + Bens
  • Permanent
Posted 17 hours ago

IT Manager / IT Director (ERP) Sheffield Skills IT Manager, ERP, 2nd line support, 3rd Line Support, Windows, SQL Server, Active Directory, Windows Server 2012, VMWare, ESXi, Exchange Citrix, Epicor ERP, SAN, IIS, IT Road Map, Systems Administration, Networking, support, VCP, MCST, MCSE, CCNA, GDPR We have a superb opportunity for IT Manager / IT Director (Hands On Technical) for a Manufacturing Organisation based in Sheffield. We are looking for an experienced Snr IT Manager with Strong infrastructure / Microsoft 3rd line Support background, MS SQL 2008 / 2012 (administration / Support / Development) and Windows Server coupled with strong ERP systems experience (SAP, Oracle, Epicor ETc) . We are looking for a IT Manager with a expereince of running a 5+ IT Team, Budget Management, and IT RoadMap (this is a Snr Management Level workign with FD and CEO Stakeholders) If you have and Epicor ERP (Epicor v9 / v10) exposure or implementation experience it would be a huge plus but any other ERP system is acceptable SAP, NAvision, Oracle, NetSuite) (as my client has 2 huge multisite ERP Epicor upgrades taking place this year that you will oversee, but ERP (SAP, NAvision, Oracle, NetSuite ) expereince is essential. As a wellrounded IT Manager youll Naturally youll have strong Networking and Telecoms experience with strong virtualisation experience (VMWare ESXi). The IT Manager will be responsible for the management and implementation of all aspects of the business IT infrastructure. The role of IT Manager is to realise the operational efficiency of the business through the delivery of first class IT services. Youll also manage a small support team, and work with the Snr Management to develop the IT Roadmap. For your application to be successful, we require the following skills and experience from you please Note whilst this is an IT Managers role you will still be hands on technical: Essential Experience 2 yrs + IT Manager / IT Director experience (running a team of 5+) 3+ Years in an IT Support role Cisco iOS Strong knowledge of SQL queries and SQL Server management Active Directory, Group Policy, DNS, DHCP Microsoft Server 2008/2012 & Windows 7/10 VMWare ESXi / Vsphere Citrix Xendesktop VDI Exchange 2010 Proficient with Cisco switches, routers and firewall appliances Apple desktops, laptops & mobile devices/iOS Networks & VPN Antivirus software administration ERP, ( Epicor ERP v9 or V10 pref, SAP, Netsuite, Oracle, Epicor Dynamics, /Navision) Preferred Experience Progress SSRS IIS Thin Clients VEEAM backup Main duties consist of: Administering & maintain the Internal/remote IT infrastructure VMWare, Citrix VDI, Equalogic San, Tegile San, Cisco Networking, SQL Databases, Windows Server 2008/2012, Exchange 2010 Running / Overseeing IT support for workers at remote offices, occasional travel required Researching and delivering IT projects as required by the business Continuous improvement of our IT infrastructure and its performance Manage support desk and allocate tickets to the relevant technician Manage company mobile devices iPhones and Macbooks Creating reports and management information (Budget management, IT RoadMAp) Ensure support cases logged on the internal support desk are followed through to conclusion Maintaining backups, backup devices, tapes, software and strategies Identify cost saving opportunities and also recommend and implement new procedures, technologies or equipment as necessary Negotiate with suppliers to reduce costs/improve terms of services/contracts Liaise with third party hardware & software suppliers & helpdesks * Manage IT budget and ensure expenses are kept in check Certifications: Any Microsoft, VMWare, Citrix, Cisco or equivalent qualifications would be advantageous.

ITS

  • London, North London
  • £45,000 - 50,000
  • Permanent
Posted 4 days ago

IT Support (LIMS) IT Support (LIMS) required by leading Pharmaceutical firm based in North London for a UK wide role (70-80% travel) One of the biggest and most successful Pharmaceutical firms, based in North London, currently require an IT Support (LIMS) to work on site with clients within the healthcare space. Upon joining, the IT Support (LIMS) will support customer IT Implementation projects as well as specifying the appropriate hardware solution for the companies software needs, as their systems directly integrate in to the clients systems also. In terms of skills, the IT Support should have excellent experience of working in a healthcare/ Pharmaceutical/Medical devices environment as well as having excellent IT Functional expertise with LIMS and laboratory environments. This opportunity would suit an IT Support (LIMS) who has a good knowledge of the healthcare industry or currently works in the healthcare space who is looking to join a market leading Pharma firm on some really exciting projects. If this sounds exciting, apply within! Key Words IT Support, Pharmaceutical, North London, London, Healthcare, NHS, Integration, Implementations, solutions, Software, hardware, client facing, IT Functional, Information Technology, Laboratory, Lab, laboratory medicine, LIMS, Laboratory Information Management Systems

ITS

  • Leicestershire, Leicester
  • £45,000 - 50,000
  • Permanent
Posted 4 days ago

IT Support (LIMS) IT Support (LIMS) required by leading Pharmaceutical firm based in Leicester for a UK wide role (70-80% travel) One of the biggest and most successful Pharmaceutical firms, based in Leicester, currently require an IT Support (LIMS) to work on site with clients within the healthcare space. Upon joining, the IT Support (LIMS) will support customer IT Implementation projects as well as specifying the appropriate hardware solution for the companies software needs, as their systems directly integrate in to the clients systems also. In terms of skills, the IT Support should have excellent experience of working in a healthcare/ Pharmaceutical/Medical devices environment as well as having excellent IT Functional expertise with LIMS and laboratory environments. This opportunity would suit an IT Support (LIMS) who has a good knowledge of the healthcare industry or currently works in the healthcare space who is looking to join a market leading Pharma firm on some really exciting projects. If this sounds exciting, apply within!” Key Words IT Support, Pharmaceutical, Leicester, Birmingham, Northampton, Nottingham, Peterborough, Healthcare, NHS, Integration, Implementations, solutions, Software, hardware, client facing, IT Functional, Information Technology, Laboratory, Lab, laboratory medicine, LIMS, Laboratory Information Management Systems

ITS

  • Lancashire / Manchester
  • £45,000 - 50,000
  • Permanent
Posted 4 days ago

IT Support (LIMS) One of the biggest and most successful Pharmaceutical firms, based in Manchester, currently require an IT Support (LIMS) to work on site with clients within the healthcare space. Upon joining, the IT Support (LIMS) will support customer IT Implementation projects as well as specifying the appropriate hardware solution for the companies software needs, as their systems directly integrate in to the clients systems also. In terms of skills, the IT Support should have excellent experience of working in a healthcare/ Pharmaceutical/Medical devices environment as well as having excellent IT Functional expertise with LIMS and laboratory environments. This opportunity would suit an IT Support (LIMS) who has a good knowledge of the healthcare industry or currently works in the healthcare space who is looking to join a market leading Pharma firm on some really exciting projects. If this sounds exciting, apply within!” Key Words IT Support, Pharmaceutical, Manchester, Liverpool, Leeds, Sheffield, Healthcare, NHS, Integration, Implementations, solutions, Software, hardware, client facing, IT Functional, Information Technology, Laboratory, Lab, laboratory medicine, LIMS, Laboratory Information Management Systems

ITS

  • Midlothian/Edinburgh
  • £45,000 - 50,000
  • Permanent
Posted 4 days ago

IT Support (LIMS) IT Support (LIMS) required by leading Pharmaceutical firm based in Edinburgh for a UK wide role (70-80% travel) One of the biggest and most successful Pharmaceutical firms, based in Edinburgh, currently require an IT Support (LIMS) to work on site with clients within the healthcare space. Upon joining, the IT Support (LIMS) will support customer IT Implementation projects as well as specifying the appropriate hardware solution for the companies software needs, as their systems directly integrate in to the clients systems also. In terms of skills, the IT Support should have excellent experience of working in a healthcare/ Pharmaceutical/Medical devices environment as well as having excellent IT Functional expertise with LIMS and laboratory environments. This opportunity would suit an IT Support (LIMS) who has a good knowledge of the healthcare industry or currently works in the healthcare space who is looking to join a market leading Pharma firm on some really exciting projects. If this sounds exciting, apply within!” Key Words IT Support, Pharmaceutical, Edinburgh, Glasgow, Scotland, Healthcare, NHS, Integration, Implementations, solutions, Software, hardware, client facing, IT Functional, Information Technology, Laboratory, Lab, laboratory medicine, LIMS, Laboratory Information Management Systems

IT Risk Manager (InfoSec IT Infrastructure) London Banking

  • London
  • £60000 - £95000 per annum + Bonus and Benefits Package
  • Permanent
Posted 18 days ago

IT Risk Risk Manager Risk Management IT Security Infrastructure Audit CISSP CISA CISM CRISC Stakeholder Management Investment Banking IT Risk Manager (Information Security and Infrastructure IT) required by large Investment Bank, in London to be the lead contact for all Global Technology Infrastructure Risk Management matters and provide a broad and complex range of IT Risk, Information Security, governance and operational support services to the UK region to help manage their day to day technical infrastructure risks. You will have previous experience working in an Investment Banking or Consultancy environment as an IT Risk Manager coupled with the following knowledge/experience: General IT experience in a broad range of security services, ideally with a focus on IT Infrastructure Industry recognised Information Security or IT Risk Mgmt certifications such as; CISSP, CISA, CISM, CRISC Strong relationship and stakeholder management skills and experience, managing discussions from Technical Systems Analysts up to C level executives Experience working in a high pressure environment Proven experience interacting with regulators and internal & external auditors, as well as managing audits end to end. Proven track record in delivery of quality IT Risk services to IT and business with aggressive deadlines. Strong relationship management and client focus skills. iKas International Ltd is providing recruitment services for this role. Personal data collected will be used for recruitment purposes only.

IT Support Technician /2nd and 3rd Line Server IT Engineer

  • Guildford, Surrey
  • Negotiable
  • Permanent
Posted 8 days ago

Job Title: IT Support Technician (2 nd and 3 rd Line) Location: Guildford Salary: Competitive, depending on experience Job Type: Full Time, Permanent This organisation is a leading Software and Data Services company working within the finance sector and are growing at an exponential rate. As a result of this the internal IT team will be growing to support both the internal users and external client virtual and physical infrastructures. This company have an investment strategy to ensure their infrastructures stay in front of the competition, therefore giving plenty of opportunities to progress and develop your skills. There is a friendly atmosphere and good working environment. They will invest in you as a person and you will the opportunity to gain additional certifications. Due to the continuing growth of the company they are now seeking to appoint a talented and committed 2nd/3rd Line Server IT Engineer to perform a key role in assisting their clients and internal staff with an escalation point for technical queries. Candidates must have excellent customer service and quality management skills, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. The ideal candidate should have experience of working in a dynamic environment, requiring constant updating of knowledge in both the technical and procedural aspects of the job. Role Overview: The position provides exposure to a broad range of IT related projects and activities. As part of the team you will also have the opportunity to help improve ITM systems, procedures and knowledge base by contributing and collaborating. The IT Engineer role must have excellent communication skills and be able to speak confidently and empathically with users. The role will require occasionally to work outside office hours and offsite when required. Key Responsibilities: Diagnosing and resolving technical issues on your own and as part of a team Assist with troubleshooting and resolving infrastructure issues You will support the first/second line team to resolve issues that come into the service desk acting as a point of escalation for more challenging issues Maintaining and supporting servers, virtualisation environment and any other IT hardware and software Liaising with 3rd Parties and suppliers when required Provide support to users and clients via facetoface, telephone, email and remote control Keeping documentation uptodate Maintaining and supporting IT security controls and applications Carrying out daily check on ITM infrastructure systems To carry out any other duties within the IT Team as requested by the IT Manager To proactively manage personal development, in order to increase performance levels and provide opportunities for career development Documenting Infrastructure Systems, configuration and processes in line with ISO 9001, 27##### ######Key Skills and experience: Window Srv 2##### ######Window 7 + 10 Support Office 2013/2016/365 TCP/IP, DNS, DHCP, Active Directory, Group Policy vSphere/Esxi 5.5/6.5 Veeam Backup/Replication Networking Management, Infrastructure Cabling and Patching Security/Firewall (Nessus/Cisco) Troubleshooting PC, Laptop and Printer software and hardware Desirable: Mitel Telephone System & VoIP Technology Worked with HP servers and SAN, Cisco Switches and Routers Academic or professional qualification in IT IT Security Experience Worked with PRTG monitoring Cloud Hosting Experience Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Analyst, IT Support Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, 1st Line Support, IT Manager 1st Line Helpdesk Engineer, 1st Line Support Engineer, 2nd Tier Support, IT Support Engineer, Technical Support, IT Support Helpdesk, Fault Desk, IT Systems Engineer, IT Systems Technician, 2nd Line Support, IT Systems Support may also be considered for this role.

IT Change Delivery Manager (Legal Insurance/IT Sector) - Manchester

  • Manchester
  • £45000 - £55000 Per Annum
  • Permanent
Posted 24 days ago

IT Change Delivery Manager (Legal Insurance/IT Sector) - Manchester £45 to £55k My client, a legal services and insurance company is looking for a IT Change Delivery Manager to be based in Manchester. They are the leading providers of legal and handling services to the UK general insurance sector. Currently they provide specialist services to 12 of the UK's 20 largest motor insurers in areas such as counter fraud, costs, credit hire, defendant services, large & complex injury and recoveries. The basic purpose of the job and its primary objectives: To work closely with all IT teams and with the business to implement and maintain an ITIL-aligned Change Management process. The primary objective of the function is to allow the business to plan and implement IT change quickly, effectively and safely in a dynamic and changing environment. Main Responsibilities: Implement and manage a robust Change Management function as an integral part of the IT Department. Create, update and maintain clearly documented processes and procedures in relation to the Change Management function. Ensure all RFCs are accurately completed, queried where necessary, and recorded in the change management system. Chair the regular CAB and convene emergency CAB as necessary. Liaise closely with all IT teams to deliver effective, accurate change. Be involved in the planning of IT change throughout the business. Devise strategies to assist improvement of change-related processes in other IT teams. Work collaboratively with al IT teams to progress agreed objectives. Work closely with Project Management team to ensure that large and complex IT and business changes are managed and documented fully and effectively. Liaise with third party vendors as and when necessary. As necessary, work alongside other departments and teams within company to help achieve company goals. Key Skills & Knowledge: ITIL Change Management qualification. Excellent communication skills. Ability to address conflicting priorities diplomatically, calmly but assertively to reach compromise. Ability to take ownership of requests for change and ensure that they are progressed to implementation and review. Commitment to ensuring user satisfaction. Good legal knowledge and experience, preferably in the personal injury/insurance litigation areas. Good understanding of IT platforms, including legal case management systems. Good knowledge of IT infrastructure, networks and telephony and their relationship to the users of those services. General awareness of developments and trends in the legal IT sector. Ability to work on own initiative to handle multiple tasks simultaneously and prioritise appropriately. Ability to coach and train colleagues in the process and logic of change management. A proactive, solutions-focused approach. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

IT Support

  • Midlothian/Edinburgh
  • £40,000 - 50,000
  • Permanent
Posted 25 days ago

IT Support (LIMS) 50% travel to Ireland and the Nordics IT Support (LIMS) required by UK based Pharmaceutical firm One of the biggest and most successful Pharmaceutical firms, based in the United Kingdom, currently require an IT Support (LIMS) to work with new and existing clients implementing their ground-breaking systems within their clients Laboratory settings. Upon joining, the IT Support (LIMS) will support customer IT Implementation projects as well as specifying the appropriate hardware solution for the companys software needs, as their systems directly integrates in to the clients systems. The software is literally changing the game within Healthcare so the IT Support (LIMS) will be representing the best of the best and get involved in work changing the way patients are cared for and scientific breakthroughs are made! In terms of skills, the IT Support (LIMS) should have excellent experience of working in a Laboratory/Healthcare environment within IT and be keen to travel, all expenses paid. This opportunity would suit an IT Support (LIMS) who is looking to work with a leading Pharmaceutical firm who are changing the face of healthcare and science if this sounds interesting, please apply within! Key Words: IT Support, LIMS, LMS, QMS, Laboratory Informatics Management Systems, Pharmaceutical, Healthcare, NHS, Integration, Implementations, solutions, Software, hardware, client facing, IT Functional, Information Technology, Laboratory, Lab, laboratory medicine, Sweden, Norway, Finland, Iceland, Denmark

IT Technician

  • Liverpool, Merseyside
  • £18000 - £20000 per annum
  • Temporary
Posted 20 days ago

Information Technician We are currently looking to recruit an Information Technician to work with one of our leading rehabilitation clients in Liverpool on a temporary basis. The role of the Information Technician is to provide daytoday support and administration duties to their business area. DUTIES/RESPONSIBILITIES: Produce and compile customer management information reports from operational databases Maintaining and producing IT Manuals Maintaining and updating IT policies and MIIT processes Responding to DPA/SAR requests under the supervision of the DPA Officer and updating the DPA register Supporting and administering internal operational systems (Eclipse, Orchid, PS Health, Optima, First Care, shared drives) Supporting maintenance of the asset register (hardware and software) Responding to internal and external user queries Working with our external providers on specific projects (infrastructure changes, penetration testing and lone worker support) Other duties as directed by IT Manager, Business Analyst, Operations Manager or General Manager. KEY PERFORMANCE INDICATORS: Achievement of administration key performance indicators. Adherence to all company policies including Occupational Health and Safety, IT and Data Protection protocols. ESSENTIAL KNOWLEDGE & SKILLS: Education & Experience: Educated to A Level Able to write array formulas Technical Knowledge & Skills: Excellent knowledge of Microsoft Word, Excel and Outlook A good knowledge of operating systems, networking, hardware and software Accurate keyboard / data entry skills essential The ability to explain problems and solutions clearly to nontechnical users Excellent problemsolving skills The demonstrated ability to work alone or as part of a team The ability to prioritise, work under pressure and meet deadlines * Effective oral and written communication skills including excellent telephone manner If you would like to apply please send your CV to #####@######.### or give our office a call on ##### ###### Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

IT Technician

  • Wokingham, Berkshire
  • Up to £16000 per annum + Additional benefits
  • Permanent
Posted 21 days ago

Purpose of the role: To provide support and assistance in the day to day activities of a busy PC department. Undertaking the building, OS installation and configuring of predominantly Intel based Laptops and desktops. Testing the equipment and readying for delivery to our customers. The roles duties will include being involved in all aspects of the department from testing and fault finding through to offsite installation work. Supporting both our internal Sales teams and customers pre and post sales. Responsibilities: The successful candidate will need to undertake the manual handling of Laptop, desktop and workstation hardware. Work to a DaytoDay delivery schedule with explicit timescales and deadlines. The candidate will help prioritise any upcoming workload, raise any issues and start working on future orders in advance of their anticipated shipping date. Keep the Rental Management computer system fully updated with order progression. Help to handle any queries or issues generated by the sales staff or from customers. Respond to customer issues as first line support. The candidate will from time to time be required to assist with offsite delivery and Installation work. Skills: Previous experience supporting Intel based laptops and PC product. Have a good understanding and ability with general IT. Be results orientated and customer focussed. Proven ability to manage their own time during the working day. Proactive, selfmotivating with a flexible working approach. Excellent communication skills. Ability to utilise their own initiative and resolve problems. A clean, valid UK drivers license would be an advantage. Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application.

IT Support

  • Cambridgeshire
  • £40000 - £50000 per annum
  • Permanent
Posted a month ago

Systems Support Cambridgeshire £40,000 to £50,000 This reputable and modern firm are looking to further extend their lead as one of the UKs most technically innovative firm by expanding their ambitious IT team. This company are looking for a skilled Systems Support with confidence and knowledge to be a key member in the development and maintenance of their IT systems. Day to day responsibilities Key person in the development of and then the ongoing support for current and future IT systems Development of IT systems to introduce controls and efficiencies in working practice ERP review and management Key requirements ERP experience ideally NetSuite Previous systems support background Exposure to Oracle Hyperion/ PBCS systems Benefits Excellent company incentives Brilliant career development opportunities Modern and chic workspaces Pension plan Interviews are set up on a first come first serve basis so do not wait to apply and email your CV to #####@######.### today. To discuss other NetSuite opportunities call Emily Godfrey direct on ##### ######. Anderson Frank is the leading NetSuite recruitment firm in the UK advertising more NetSuite roles any other agency. We deal with both NetSuite partners & End Users throughout the UK and Europe and we have never had more live requirements for NetSuite professionals. NetSuite / Cambridge / Bedford / Stevenage / Bury St Edmunds / Systems Support / NetSuite support / Systems Administrator / Systems Specialist / NetSuite ERP / NetSuite CRM / NetSuite Ecommerce / Sage / Nav / Epicor / Infor / SAP Business One / Business By Design / MYOB / QuickBooks / Xero

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