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Service Desk Analyst / IT Support / IT Helpdesk Support

  • Manchester, Greater Manchester
  • £18000 - £25000 per annum
  • Permanent
Posted 13 days ago

Job Title: Service Desk Analyst Location: Manchester Salary: £18,000 to £25,000 per annum Job Type: Full Time, Permanent Do you have proven experience of troubleshooting and technical issue resolution? As a dynamic and growing MSP, the Company has new opportunities for technically focused people looking to move their career onto the next level. Due to their commitment of delivering high level technical solutions to the expanding range of clients, they are looking for a Service Desk Analyst to join their technical team. The role will be based in Manchester, providing remote support for the Companys SMB and hospitality clientele. This is a fantastic opportunity for the successful candidate to utilise their technical expertise within a supportive and engaging environment. The Company is looking for a knowledgeable, skilled and experienced Technician who has experience of a wide array of technologies and is comfortable working in a technical support environment. This opportunity is perfect for someone looking to work within a fast growing, yet established technology focused Managed Service Provider. Responsibilities: Troubleshooting support desk issues across a wide range of technologies, providing efficient longterm solutions Working in both a 2nd and 3rd line capacity Being available to be deployed to a client site to resolve issues that require an onsite presence to complete Liaising with 3rd parties to resolve issues with bespoke applications Updating a ticket management system to maintain a detailed record of all faults and fixes Maintaining technical documentation to ensure client records are up to date Working as part of a team on project related work, assisting with planning and implementations activities As a Service Desk Analyst, you will report to the Technical Services Manager and will be responsible for providing technical services and support for a variety of high end clients across a full range of technology systems provided by the company. The Candidate: This is an exciting opportunity for an experienced Service Desk Analyst, wishing to remain ahead of the curve with Technology skills and knowledge, to join a Managed Service Provider (MSP) leading the way in offering complete technology solution for businesses in hospitality, SME and education sectors across the UK. Essential: A proven history of being able to troubleshoot and resolve technical issues across a client base with varying infrastructure and services 2nd and 3rd line support experience with advanced Microsoft desktop and server skills including Windows 7/10 and Windows Server 2008 to 2016 Strong Networking knowledge with experience configuring and maintaining converged network solutions Building and maintaining physical (HP and IBM) and virtual servers Demonstrable experience with ADDS, ADCS, DNS, DHCP and group policy Exchange Server 2007 and 2013 & Office 365 experience Exposure to MS SQL server 2008 to 2016 Managing SANs on fibre channel networks Strong knowledge of vSphere & HyperV Experience in remote diagnostics along with analysis and monitoring Experience managing backup environments, both cloud and onpremise Knowledge of ITIL v3 and Incident, Problem, Release & Change Management Procedures Desirable: IT related degree or relevant qualifications Microsoft Certifications Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Support Analyst, IT Helpdesk, IT Service Desk Technician, Desktop Analyst, IT Support, 1st Line IT Support, Helpdesk Support, 1st Line Support Engineer, IT Infrastructure Support Analyst and 1st Line Support Technician may also be considered for this role.

IT Lecturer

  • Trafford, greater Manchester
  • £30000 - £35000 per annum
  • Permanent
Posted a month ago

Protocol are working with an FE college based in Greater Manchester. The college have recently been graded as good and are one of the leading providers in the Greater Manchester area. They are looking for a full time permanent BTEC IT Lecturer to join their growing team. Role responsibilities Delivering outstanding sessions on the BTEC level 1 3 programmes The person & qualifications A relevant Teaching qualification (PGCE or equivalent) Hold a relevant IT or Computing qualification Have experience delivering the BTEC programmes within the last 12 months *Have extensive experience working within the Further Education sector About Protocol Protocol are the specialist fullservice recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first. Were more than a recruitment agency we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, weve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive

IT Support Technician Bolton

  • Bolton, Greater Manchester
  • £16000 - £21000 per annum
  • Permanent
Posted 15 days ago

IT Support Technician Bolton Key Words Windows Server, IT Support, IT Technician, Windows 7, Windows 10 IT Support Technician Bolton. Are you looking for a role that can offer progression as well a variety in your day to day tasks? If so, then I am currently recruiting on behalf of a leading Manufacturing company based in Bolton. Were looking for an IT Support Technician to support the companys internal staff and systems. The company have recently undergone a large IT Transformation, so this is a great time to join. Some of the areas that we are looking for the IT Technician to have knowledge and experience in are Microsoft Windows Servers 2012 Windows 7 /10 LAN / WAN / Wireless / ADSL / FTP / Routing Office 365 Microsoft SQL The team that you will be working in as the IT Support Technician is fairly small but social and an allround good environment to be in. If you are interested in this IT Support Technician role, then please contact Adam Leake at Circle Recruitment. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

Recruitment Resourcer IT

  • Altrincham, Cheshire
  • £21000 - £25000 per annum
  • Permanent
Posted 14 days ago

Do you have a good understanding of the IT Recruitment industry? Are you highly motivated? Do you want to work for a company who will invest in your development, your pipeline and help you earn more? If you have experience as a Resourcer within the IT sector and want to earn a lot of cash, this role will be perfect for you. They are offering you Up to £25k basic salary OTE of up to £50k Free parking Hardworking and fun team Excellent training Rewards for success Commission scheme in place

Legal Administrator & IT Assistant

  • Manchester, Greater Manchester
  • £16000 - £17000 per annum
  • Permanent
Posted 6 days ago

Legal Administrator & IT Assistant Manchester City Centre Due to expansion, a law firm in Manchester require an Administration Assistant to support their firm, this role will also include some IT support for the office. This Administration Assistant position will be working as part of a team, supporting a team of busy lawyers. Typically, this will include: Setting up AV equipment Setting up PCs and Laptops Software updates General IT support and trouble shooting Inputting information into the case management system Processing invoices Producing and engrossing documents Scheduling and compiling bibles of documents Filing of deeds, documents, correspondence and other documentation Filing, scanning, photocopying and archiving Ad hoc administrative duties where required Previous experience within Legal administration is essential, experience within IT support would be good or if you are interested in IT that would be beneficial. Good computer skills and a knowledge of MS Word and Excel are required. You should work well in a team and be committed to an administration role. Salary is depending on experience. To apply please send your CV to Gemma Rush at QED Legal Recruitment or get in touch for further information.

Recruitment Consultant IT

  • Manchester, Greater Manchester
  • £22000 - £28000 per annum + Uncapped commission
  • Permanent
Posted 19 days ago

Were looking for a driven, ambitious and enthusiastic individual to join our team in Manchester as a Recruitment Consultant working on the IT desk. With over 30 years experience, we will offer the successful candidate the opportunity to start up from a warm desk with the ability to hit the ground running. WHO WE ARE Founded in 1986, SThree is a global recruitment organisation, employing over 2,800 people in 16 countries and providing specialist contract and permanent recruitment services, across ten brands. Our purpose is to bring skilled people together to build the future. At SThree, we change lives by finding our candidates the right roles and opportunities, and by identifying the right talent for our clients in the STEM (Science, Technology, Engineering and Mathematics) industries. WHAT WE DO Our clients are some of the biggest and most exciting organisations in the world, working in life changing industries. At the heart of what they do are the skills, talent and ambition of the people they employ. And thats where we come in. We find the people to drive these sectors forward. We take the time to get to know them, understand their aspirations and what truly motivates them. That puts us in the best position to align personal ambitions with company goals, to match talent and culture. WHAT WE OFFER YOU As a successful, international, multibrand organisation we can offer you: An exciting career. With structured career paths, great learning and development and personalised support from experienced people, we will help you achieve your potential and progress your career. A great work environment. We offer a friendly and inclusive working environment with the flexibility, tools and systems you need to succeed in your role. We celebrate success and have fun along the way. An opportunity to help others. We offer a number of opportunities to get involved with our CSR activities, including two paid volunteering days per year to share our skills and experience in the community. We offer a very attractive package, including a competitive salary, individual commission scheme, lunch clubs and holiday incentives, share schemes, and a number of other benefits (private healthcare, dental plan, pension, discounted gym membership) To find out more about what its like working at SThree, visit ######.### SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, worklife balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

IT Information Security Analyst

  • Manchester, Greater Manchester, England
  • Market related
  • Permanent
Expires in 2 days

IT Information Security Analyst - Manchester A new opportunity is avaliable for an Individual who has experience within IT Security/ Information Security. My Client are looking for someone to join their team to help ensure that security controls are in place to safeguard their service. Key Skills Requried: - Experience with working and developing Information Security Programmes - ISO 27001 -Knowledge of GDPR - Experience of problem and change management - Good understanding of Networking - Cloud experience The company are offering a salary of £30,000 - £35,000 If you are interested and would like more details, dont hesitate to get in touch. I can be reached on ##### ######, or drop me an email: #####@######.###

Recruitment Consultant IT

  • Manchester, Greater Manchester
  • £22000 - £28000 per annum + Uncapped commission
  • Permanent
Posted 6 days ago

Were looking for a driven, ambitious and enthusiastic individual to join our team in Manchester as a Recruitment Consultant working on the IT desk. With over 30 years experience, we will offer the successful candidate the opportunity to start up from a warm desk with the ability to hit the ground running. WHO WE ARE Founded in 1986, SThree is a global recruitment organisation, employing over 2,800 people in 16 countries and providing specialist contract and permanent recruitment services, across ten brands. Our purpose is to bring skilled people together to build the future. At SThree, we change lives by finding our candidates the right roles and opportunities, and by identifying the right talent for our clients in the STEM (Science, Technology, Engineering and Mathematics) industries. WHAT WE DO Our clients are some of the biggest and most exciting organisations in the world, working in life changing industries. At the heart of what they do are the skills, talent and ambition of the people they employ. And thats where we come in. We find the people to drive these sectors forward. We take the time to get to know them, understand their aspirations and what truly motivates them. That puts us in the best position to align personal ambitions with company goals, to match talent and culture. WHAT WE OFFER YOU As a successful, international, multibrand organisation we can offer you: An exciting career. With structured career paths, great learning and development and personalised support from experienced people, we will help you achieve your potential and progress your career. A great work environment. We offer a friendly and inclusive working environment with the flexibility, tools and systems you need to succeed in your role. We celebrate success and have fun along the way. An opportunity to help others. We offer a number of opportunities to get involved with our CSR activities, including two paid volunteering days per year to share our skills and experience in the community. We offer a very attractive package, including a competitive salary, individual commission scheme, lunch clubs and holiday incentives, share schemes, and a number of other benefits (private healthcare, dental plan, pension, discounted gym membership) To find out more about what its like working at SThree, visit ######.### SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, worklife balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

EPOS & IT Deployment Engineer

  • Manchester, Greater Manchester
  • Up to £100 per day + van & fuel card
  • Permanent
Posted 13 days ago

EPOS/IT Deployment Engineer Location: Nationwide contract Duration: 12 weeks (strong chance of extension) Rate: £100 per day + van + fuel card Job Description We require multiple EPOS engineers for an urgent deployment project! What we are looking for: A field engineer with IT/EPOS installation experience Must have full UK driving licence No more than 6 points and no previous driving bans in the last 10 years Flexibility to work Nationwide and some weekends Engineer with ability to obtain clean Criminal Records Check Daily rate: £100 per day + van + fuel card Shifts: 10 hour working day inclusive of all travel Please send an up to date CV for consideration.

IT Systems Developer

  • knutsford
  • Competitive + Benefits
  • Permanent
Posted 10 days ago

IT SYSTEMS DEVELOPER / KNUTSFORD / COMPETITIVE + BENEFITS Oliver Valves have a fantastic opening for an experienced IT Systems Developer. You will join our vibrant, dynamic team, based in Knutsford. We are a leading manufacturer for the oil, gas and petrochemical industry – as such we operate at a rapid pace and are always looking to bring the best people into the organisation. As the IT Systems Developer, you will be responsible for developing, implementing and supporting your own, departmental and company-wide projects, across numerous different technologies. Key Responsibilities of the IT Systems Developer: Proficient PHP programmer, capable of handling all aspects of the development lifecycle, along with integration into both in-house and off-the-shelf systems Assist and implement back-office systems, Linux and Windows based servers, VMWare, Groupwise email system and Networking Provide end user training and support on our ERP System - exploring and suggesting new and improved ways of working within the system Skills & Experience Required: IT related degree PHP / MySQL / MS SQL / JQuery / Javascript /MVC/ Eclipse development MySQL and MS SQL database management ERP (Syteline with APS preferably), both from an IT view, and from a user’s process view MS Windows (desktop and server editions) OES Linux / SLES VMWare Groupwise / Zenworks / Filr Networking and TCP/IP / routing / VPN In return, the IT Systems Developer can expect: Highly Competitive Salary Pension Plan Friendly, vibrant working environment Great career progression – Opportunity to work within a rapidly growing organisation What’s Next? What are you waiting for? Submit your CV for this IT Systems Developer position now, and we’ll be in touch!

Administration Manager & IT Project

  • Manchester, Greater Manchester
  • £28000 - £35000 per annum
  • Permanent
Posted 6 days ago

Administration Team Leader & Case Management Developer Manchester City Centre An exciting new opportunity has come up with a leading Commercial Law Firm based in Manchester City Centre. The role will support the firm with the implementation of a new Case Management System and oversee the administration staff with the training and best use of the system as well as supporting legal teams with the use and development of the CMS. The role will include: CMS Management design and implementation, development, training, reporting, improvements, monitor performance, queries and troubleshooting Admin Management ensuring the team work efficiently on the CMS, implement processes and procedures, reporting, improvements, monitor performance, queries and troubleshooting Ideally, we are looking for someone that is both an experienced CMS Developer (ideally Visualfiles but will consider other systems), as well as a team manager and trainer. It is an all round interesting position that would suit a driven individual that enjoys project work, people management and enjoys problem solving. Project work in the implementation of a new CMS would be an advantage. The role is full time based in Manchester City Centre. Salary depending on experience. To apply please send your CV to Gemma Rush at QED Legal Recruitment or get in touch for further information.

IT Service Desk Lead

  • Manchester, Greater Manchester
  • £40000 - £50000 per annum + Excellent Benefits
  • Permanent
Posted 14 days ago

IT Service Desk Lead ITIL, iManage, DMS, MS Office, Acrobat IT Service Desk Lead is required by our world renowned, market leading client to oversee the operation of the global IT Service Desk, ensuring compliance with business policies and procedures, as well as driving continuous improvement of the function. IT Service Desk Lead will be responsible for ensuring the highest quality of service to their customers, as well as motivating the team, identifying training needs, inspiring team work, and ensuring the team utilise and work in unison with available resources worldwide. Skills required: Must be able to lead a highly performing global team. Proven experience in leading / mentoring / supervising / guiding a service desk and / or technical team is essential. Must possess a strong understanding of ITIL v3 and its application into service operations. ITIL certification is desirable. Prior experience within the legal sector and / or a strong understanding of the applications typically used within the sector (i.e. Acrobat, iManage, Document Management Systems, etc). Must possess a strong knowledge of the MS Office suite. Must possess strong communication and leadership skills. Must be able to liaise with all levels of the business (both technical and nontechnical), assign tasks to team members, motivate the team, deal with particular incidents with customers, and more. Must possess an analytical mindset, able to proactively identify issues before they occur and identify solutions.

IT Support Engineer Rawtenstall

  • Rossendale, Lancashire
  • £18000 - £30000 per annum + Car, Phone, Laptop.
  • Permanent
Posted 13 days ago

IT Support Engineer Rawtenstall. Key Words Networking, Installations, Hardware, Software, Windows Server, VMWare, Hyper V, Veeam. IT / Network Support Engineer Rawtenstall. I am now looking for an IT Support Engineer with strong Network Support skills to join the ranks of a well known Managed Service Provider. As the IT / Network Support Engineer you will be servicing customers across the North of England both remotely and in the field. You will need to be proficient in most of the following Experienced Windows XP/Vista/7/8.1/10 Active Directory, Exchange 2010, Exchange 2013 Mac support Switches and Routers Good level of troubleshooting experience Group Policy Experience Backups mainly Veeam Firewall Experience Remote Desktop Server Config VMWare / Hyper V Full UK Driver license. As the IT / Network Support Engineer you will get some fantastic benefits, including a phone, laptop and company car. You will also get to work with a range of different technologies each day to keep evolving your own knowledge and skills. If you would like to apply for this role, then please send an updated version of your CV to Adam Leake at Circle Recruitment. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

Recruitment Consultant IT

  • Manchester, Greater Manchester
  • £22000 - £28000 per annum + Uncapped commission
  • Permanent
Posted a month ago

Were looking for a driven, ambitious and enthusiastic individual to join our team in Manchester as a Recruitment Consultant working on the IT desk. With over 30 years experience, we will offer the successful candidate the opportunity to start up from a warm desk with the ability to hit the ground running. WHO WE ARE Founded in 1986, SThree is a global recruitment organisation, employing over 2,800 people in 16 countries and providing specialist contract and permanent recruitment services, across ten brands. Our purpose is to bring skilled people together to build the future. At SThree, we change lives by finding our candidates the right roles and opportunities, and by identifying the right talent for our clients in the STEM (Science, Technology, Engineering and Mathematics) industries. WHAT WE DO Our clients are some of the biggest and most exciting organisations in the world, working in life changing industries. At the heart of what they do are the skills, talent and ambition of the people they employ. And thats where we come in. We find the people to drive these sectors forward. We take the time to get to know them, understand their aspirations and what truly motivates them. That puts us in the best position to align personal ambitions with company goals, to match talent and culture. WHAT WE OFFER YOU As a successful, international, multibrand organisation we can offer you: An exciting career. With structured career paths, great learning and development and personalised support from experienced people, we will help you achieve your potential and progress your career. A great work environment. We offer a friendly and inclusive working environment with the flexibility, tools and systems you need to succeed in your role. We celebrate success and have fun along the way. An opportunity to help others. We offer a number of opportunities to get involved with our CSR activities, including two paid volunteering days per year to share our skills and experience in the community. We offer a very attractive package, including a competitive salary, individual commission scheme, lunch clubs and holiday incentives, share schemes, and a number of other benefits (private healthcare, dental plan, pension, discounted gym membership) To find out more about what its like working at SThree, visit ######.### SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, worklife balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

IT Support Engineer Hyde

  • Hyde, Cheshire
  • £18000 - £25000 per annum + Excellent benefits!
  • Permanent
Expires in 11 hours

IT Support Engineer Hyde. Key Words Windows Server, MAC OS, Google G Suite IT Support Engineer Hyde. Are you looking for more flexibility at work? Maybe you are looking to work in a more fun and sociable office where there is a focus on the team morale as well as the technology. Is so, then you may want to have a chat about this role. I am looking for a IT Support Engineer to join a North West based Managed Service Provider in their Hyde office. As the 1 st / 2 nd Line Support Engineer you will be joining a close knit and sociable team so there is a large emphasis on the culture fit as much as Technical ability. As the IT Support Engineer you will be given the authority to try and close tickets yourself or choose when to escalate them to a more senior member of the Technical team, this gives you a much greater exposure to different problems and technology which can help to accelerate your own progression. The role will include some face to face customer support, so we would need the IT Support Engineer to have a full UK drivers license as well as full access to their own vehicle. Other skills that we would be looking for experience in are below Windows Server Operating Systems (2003, 2008, 2011, 2012) Active Directory Mac Operating Systems Windows Desktop Operating Systems VMWare / Hyper V DNS, DHCP Google GSuite Experience in a similar IT Support role Customer facing skills / Experience in a previous customer facing role If this IT Support Engineer role sounds like something you are interested in, then please contact Adam Leake at Circle Recruitment. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

IT Support Technician

  • Warrington, Cheshire
  • Up to £29565 per annum
  • Permanent
Posted 5 days ago

End User Computing Associate, BPDTS Limited: £29,565, plus employer pension contributions of up to 10% & a performance related annual bonus of up to 10% Locations: Southend, Tonbridge, Twickenham, Acton, Westminister, Watford, Peterborough, Cambridge, Gloucester, Bangor, Lewes, Worcester, Inverness, York, Warrington, Blackpool, Barnsley, Bolton, Leeds, Basingstoke Want to be part of something really big? If youre creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then youll love it here. And wed love to hear from you. We are looking for End User Computing Associates that have great IT Support experience to work with us on one of the largest transformation programmes in Europe, providing services that have farreaching and pivotal roles in citizens lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast growing digital community is driving that change. You and your role BPDTS are hiring End User Computing Associates across a number of locations around the country, with strong 1st and 2nd line IT Support experience. You will deliver facetoface onsite technical support on IT related issues, provide coaching sessions to upskill colleagues and support them to become more digitally confident. You will also interact with colleagues to resolve queries and issues through multiple channels and carry out incident triaging to the correct resolver group where issues cannot be addressed at the first point of contact. You will relish the opportunity to own the support delivered to DWP colleagues and act as a digital champion while being part of a high performing team across diverse geographical areas. What are we looking for? You will have experience of delivering proactive, visible and high quality front line IT support both onsite and remotely. A good level of experience and knowledge of Service Management Framework and best practice, including the ability to handle incidents, requests and escalations. Experience and understanding of technologies/services used to provide IT Support including First Contact Resolution You will have experience of coaching and upskilling colleagues in the use of their PC Devices and a number of Digital products. The ability to work in a disciplined environment under pressure to meet challenging objectives and timescales Experience in trouble shooting, assessing and resolving issues across multiple technologies Desirable Skills if you dont have these already youll have chance to learn them here! Experience of successfully communicating technical matters to nontechnical audiences Knowledge of a wide range of technology products and services, for example, desktop services, mobile devices and associated operating systems (laptops, tablets and smartphones) Strong, Analytical and problem solving skills Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digitals community to make digital services quicker, simpler and more efficient for the millions of people that use them. We have multiple opportunities across a host of locations in conveniently located sites with great facilities and full of friendly teams. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? Well reward you with a very competitive salary of up to £29,565 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% Well help you balance your life and work Well give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package including a cycle to work scheme and lots of family friendly perks which can be tailored to your lifestyle. If you really impress us with your skills and experience then we may be able to negotiate the maximum salary. Building our future We believe the work we do really matters, so were serious about investing in you. Youll have access to a huge suite of training and learning opportunities to complement the new skills youll acquire on the job. Youll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the Job Spec button. Youll need to register (you can use your LinkedIn profile) and then complete a short application form where youll upload a CV.

IT Support Technician

  • Bolton, Greater Manchester
  • Up to £29565 per annum
  • Permanent
Posted 5 days ago

End User Computing Associate, BPDTS Limited: £29,565, plus employer pension contributions of up to 10% & a performance related annual bonus of up to 10% Locations: Southend, Tonbridge, Twickenham, Acton, Westminister, Watford, Peterborough, Cambridge, Gloucester, Bangor, Lewes, Worcester, Inverness, York, Warrington, Blackpool, Barnsley, Bolton, Leeds, Basingstoke Want to be part of something really big? If youre creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then youll love it here. And wed love to hear from you. We are looking for End User Computing Associates that have great IT Support experience to work with us on one of the largest transformation programmes in Europe, providing services that have farreaching and pivotal roles in citizens lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast growing digital community is driving that change. You and your role BPDTS are hiring End User Computing Associates across a number of locations around the country, with strong 1st and 2nd line IT Support experience. You will deliver facetoface onsite technical support on IT related issues, provide coaching sessions to upskill colleagues and support them to become more digitally confident. You will also interact with colleagues to resolve queries and issues through multiple channels and carry out incident triaging to the correct resolver group where issues cannot be addressed at the first point of contact. You will relish the opportunity to own the support delivered to DWP colleagues and act as a digital champion while being part of a high performing team across diverse geographical areas. What are we looking for? You will have experience of delivering proactive, visible and high quality front line IT support both onsite and remotely. A good level of experience and knowledge of Service Management Framework and best practice, including the ability to handle incidents, requests and escalations. Experience and understanding of technologies/services used to provide IT Support including First Contact Resolution You will have experience of coaching and upskilling colleagues in the use of their PC Devices and a number of Digital products. The ability to work in a disciplined environment under pressure to meet challenging objectives and timescales Experience in trouble shooting, assessing and resolving issues across multiple technologies Desirable Skills if you dont have these already youll have chance to learn them here! Experience of successfully communicating technical matters to nontechnical audiences Knowledge of a wide range of technology products and services, for example, desktop services, mobile devices and associated operating systems (laptops, tablets and smartphones) Strong, Analytical and problem solving skills Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digitals community to make digital services quicker, simpler and more efficient for the millions of people that use them. We have multiple opportunities across a host of locations in conveniently located sites with great facilities and full of friendly teams. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? Well reward you with a very competitive salary of up to £29,565 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% Well help you balance your life and work Well give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package including a cycle to work scheme and lots of family friendly perks which can be tailored to your lifestyle. If you really impress us with your skills and experience then we may be able to negotiate the maximum salary. Building our future We believe the work we do really matters, so were serious about investing in you. Youll have access to a huge suite of training and learning opportunities to complement the new skills youll acquire on the job. Youll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the Job Spec button. Youll need to register (you can use your LinkedIn profile) and then complete a short application form where youll upload a CV.

IT Business Analyst

  • Rochdale, Greater Manchester
  • Negotiable
  • Permanent
Expires in 13 hours

IT Business Analyst (BA, PM, Business Analysis, Project Management, Software, Testing, Visio, Project, IT, Agile, Waterfall, Development, Change) Fixed Term Contract Rochdale Search IT are currently looking for an ITfocussed Business Analyst to come on board with a prestigious and growing business based in Rochdale. The position is an initial 12 month Fixed Term Contract with scope to turn permanent following that initial period. Salary: up to £45,000 p.a. Skills/Experience for the IT Business Analyst: Previous IT Systemsfocussed Business Analysis experience Demonstrable project management skills Strong IT skills MS Project / Visio in particular Experience with Agile and Waterfall project methodologies Strong time management and communication skills across multiple levels As IT Business Analyst, you will: Take a lead role in design workshops, focussed on crossfunctional IT systems for the business Collect, validate, and document business requirements from necessary stakeholders Assist with managing projects, including the production of project plans, and tracking/reporting of project execution Take part in a range of projects, from business readiness to software development, to testing Provide input during the testing stage assisting with the creation of testing plans and execution as necessary The start date for this role is ASAP, so please send an uptodate copy of your CV for consideration for this position. IT Business Analyst (BA, PM, Business Analysis, Project Management, Software, Testing, Visio, Project, IT, Agile, Waterfall, Development, Change) Fixed Term Contract Rochdale Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Contract IT Manager Manchester

  • Manchester, Greater Manchester
  • £250 - £275 per day
  • Contract
Posted 14 days ago

Contract IT Manager Manchester £250£275 Per Day Our client based in Manchester is currently looking for an experienced IT Manager on a 3 Month contract. Reporting directly into the Senior Leadership Team member you will lead the companies Technologies IT team. You will manage the UK and US team members, providing support to all sites and remote users globally. You will be required to develop and execute the IT strategy. Key responsibilities: Develop, communicate and implement organisational IT strategy which includes setting up a shared/managed service function. Develop, lead and manage the IT team to ensure they can support the IT strategy. Manage the delivery of daytoday IT services, balancing speed and quality of delivery with a commercial approach. Bring together a cohesive IT team across all locations to ensure that staff in all global locations receive a high level of service. Control SOX framework to ensure all risks are managed and audits passed. Work with group resources to roll out initiatives. Prioritise Team workloads and commitments to ensure project milestones and deadlines are met. Proactively develop systems and services to ensure the IT service meets and exceeds the businesss expectations. Produce and Manage Annual Budgets. Manage and track IT cost centre. Develop KPI suite and reporting for presentation to senior management team. Ideally you will have all/some of the following skills: To be certified in either CISCO, Microsoft and / or ITIL Experience of using QAD, AX and / or Linux Environments Knowledge of Military and Government Import and Export regulations relating to IT Data storage and transition Knowledge of TCP / IP and WAN, LAN routing An understanding of LAN, Firewall and Virtual environments This is a Technical Leadership role, managing a team of 5 From a technical point of view, we need an individual who has strong networking and virtualisation experience. Cloud and Hybrid environment experience is also essential. We want an individual who can interface with the Senior Leadership team, but is also able to provide localised desktop support as needed. Contract IT Manager Manchester £250£275 Per Day If you are interested in this position, please send your CV to #####@######.### or call ##### ###### for more information. Contract IT Manager Manchester £250£275 Per Day

2nd Line IT Support

  • Warrington, Cheshire
  • £20000 - £25000 per annum + Fantastic Benefits
  • Permanent
Expires in 5 hours

2nd Line IT Support Technician I am looking a 2nd Line IT Support Technician to join my leading client in Warrington. Working for an MSP you will be joining their IT support team dealing with 2nd line escalations from their SME Client base. As a 2nd Line IT Support Technician you will have plenty of opportunities for progression within the company and chance to learn new technologies and grow your skill set. Looking for a candidate with a passion for IT and a willingness to learn. You will be the dealing with escalations in a timely manner. And escalating internaly to 3rd Line where needed. Working with Microsoft Server, exchange and sharepoint, Office 365 and VMware. Benefits As a 2nd Line support engineer you will get a salary up to £25,000 depending on experience. As well as lots of great company benefits such as Fantastic holidays, Pension + many more. Skills and Experience for a 2nd Line IT Support Technician Working within an MSP supporting SMEs Microsoft Server Exchange Office 365 Desirable Skills VM Ware / HyperV MCP, MCSE, MCSA experience with Connectwise, Avast RMM, BrightGauge would be a distinct advantage If you are interested in this position of 2nd line IT Support Technician in Warrington you can contact me on sarah.wilkinson @ ######.### or give me a call on ##### ######or press apply. You can always send me a linked in message ######.###/in/sarahwilkinson79b286114/ Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

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