Motor Claims Handler / Claims Negotiator Insurance
- Huddersfield, West Yorkshire
- £17242 - £19759 per annum
Job Title: Motor Claims Handler Location: Huddersfield, West Yorkshire Salary: FTE £17,242 to £19,759 DOE Job Type: Full Time, Permanent Working Hour: 40 hrs per week and includes between 8am till 6pm and Saturdays on a shift rota basis Do you want to work for one of the Sunday Times 100 Best Companies? Do you have claims handling experience in the insurance industry? Do you want to join a fast paced, growing organisation who will invest in your career development? The company has some fantastic opportunities in the team in Huddersfield! This company is the UKs leading independent provider of fleet incident management and specialist vehicle recovery services. Due to continued growth, they are now seeking to expand the Broker Team with ambitious individuals who have a passion, desire and a great attitude, to help them manage customers incidents, ensuring a world class customer service. Role Overview: As a Motor Claims Handler within their Broker team, you will be responsible for providing the very highest standards of customer service, ensuring that each incident is handled in a speedy and professional manner, according to the specific requirements of the Insurer and Broker. The role will include a strong focus on operational targets, liaising with Brokers, Insurers and Customers. The team handles claims from start to finish with the ability to tailor processes to suit the client whilst finding creative solutions in order to ensure prompt settlement of their clients claims. Youll be the first and only contact throughout the lifecycle of the claim, starting with the FNOL to progressing the repairs through, but also looking for solutions which provides the best service for the customer. This will include: Challenging insurers on recovery of losses Third party claim file reserves and completion Challenging insurer decisions to ensure the customers claims costs are kept to a minimum. The Candidate: You will need to be up for the challenge but in return you will be given all the support you need to develop and grow your skills and capability. To be successful, youll need to be highly conscientious, selfmotivated and have great communication skills. Resolving complex problems wont faze you, and youll be able to build a good understanding of the products and services to help customers, all while acting within operational processes and procedures. Key Requirements: Proven customer service skills Claims handling experience Ability to prioritise your own workload A confident user of both telephone and computer Knowledge of the motor insurance industry Whats in it for you? Supporting you to be the best you can, theyll prepare you for success right from the start. When you join the Company, youll enjoy a structured training programme and during your first 12 months, they will continue to develop you in your role through ongoing coaching and support so that you have a really great first year. Your development doesnt stop there however as you will go on to learn and build further skills and as you progress your salary will too. Youll enjoy some fantastic benefits too. For instance: Competitive salary quarterly performance bonus 25 days holiday increasing to 28 with length of service Contributory pension scheme Life assurance Free eye tests and free car parking Modern break out areas with kitchen facilities and TV area, and shower facilities for those that want to take advantage of their cycle to work scheme. To apply now click the APPLY button to send your CV and Covering Letter. Candidates with the experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Fraudulent Claims Handler, Insurance Fraud, Fraud Claims Handler, Motor Claims Handler, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician and Claims Advisor may also be considered for this role.