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Insurance Administrator

  • Brighton, East Sussex
  • Up to £10.35 per hour
  • Permanent
Posted 6 days ago

Manpower is currently recruiting for Insurance Administrator on behalf of our client, American Express. This is a temporary role until the end of August, potentially long term with good performance in the role, starting on the 1st of June. You will be offered on the job training. The position is within Executive Customer Relations, a complaint handling department for Consumer, Corporate and Insurance products. The role is in the Insurance Admin team, predominantly handling a high volume of enquiries relating to the misselling of PPI. Key Deliverable include, but are not limited to: Logging and acknowledging complaints in line with strict FCA guidelines. Answering customer insurance enquires via letter and email. Liaising with partners regarding the successful hand off of complaints. Supporting the Insurance Executive team with their case investigation. Maintaining and managing a number of spreadsheets and trackers. Responding to Claims Management Companies bulk enquires in a professional manner via email. Supporting the FOS liaison team with case preparation and investigation You will have a sincere and consistent desire to help, inform, solve problems and deliver better solutions for customers. You will be determined to see issues through to complete resolution, often working across World Service and with Business Partners to create sustainable solutions. You will be required to deliver a high standard of written competence in all your letters whilst displaying unsurpassed levels of Relationship Care. Required Qualifications: Previous experience of the complaint handling process within a regulated environment an advantage The successful candidate should have an understanding and knowledge of American Express Insurance policies, procedures and products. Exceptional organizational, administrative and interpersonal skills. You will often be communicating complex and sensitive concepts to card members via letter so excellent written skills and experience corresponding in writing is essential. Dealing with all types of Insurance enquiries as well as managing a varied case load of differing workflows, all needing to be worked alongside each other. Liaising with a number of different areas across the business, as well as external partners up to and including senior leaders. Ability to pass strict quality checks on all cases whilst maintaining a high level of productivity on an ongoing basis. You will be able to spot, raise and be part of rectifying systemic issues. Remain Compliant in all aspects of your work and be aware of timeframes, guidelines and the Data Protection of Card members. You will be able to deal with complex account issues, whilst protecting the brand name and dealing with sensitive information. * Attention to detail and timely followup. The successful candidate will need to have a proactive approach to work and the ability to work effectively in a high pressured, demanding area, as well as managing their own workload, ensuring all targets are hit consistently and offering support to team members as and when needed. If youre looking for your next customer service role within a passionate team, please apply here today!

Broker Support Manager / Client Services / Customer Liaison

  • Haywards Heath, West Sussex
  • Up to £30000 per annum
  • Permanent
Posted 6 days ago

Job Title: Broker Support Manager / Client Services / Customer Liaison Salary: £3##### ######Location: Haywards Heath Hours: 9:00 5:30 Mon to Thurs 9:00 5:00 on Friday Benefits: 20 days holiday increasing by 1 day for each full calendar year worked. Up to 25. Workplace Pension. Centrally located Office, 3 minutes from the station Travail Employment Group are delighted to be working with their longstanding client in their search for a Broker Support Manager within their Customer Service / Client Service department. The Company A small but growing company in the Financial Services sector, my client is a 18 years established, principal lender who provides business finance solutions to Companies across the whole spectrum of commerce and industry. They lease and loan amounts ranging from £25,000 £1,000,000 per transaction. The Role Were looking for an energetic, organised individual who is logical and enjoys multitasking for an office based customer services/ client services position with a balanced mix of administration work and relationship management. A strong customer focus and confident telephone manner is essential as you will be responsible for ensuring all communications from our customers are dealt with promptly and professionally. This is a great opportunity for an ambitious individual to join our client at an exciting time in their development and be part of their continued growth and success. Duties include: Providing support to the underwriters by collating information on new enquiries Liaising with our introducers on new business enquiries where additional information is required Monitoring all active proposals and driving them towards payout Following up on accepted proposals to maximize conversion rates Liaising with our introducers on new business proposals where additional information is required Building and developing relationships over the telephone with introducers, end users third parties to maintain momentum Checking returned questionnaires for completeness / accuracy and liaising with end users to resolve any queries / discrepancies Working with an approved panel of surveyors to confirm fees and availability before arranging valuations of properties offered as security Collecting legal and valuation fees from end users by BACS, card or fee agreement Maintaining complete and accurate records in our CRM system Ad hoc duties as required The Person A commitment to customer care. Proactivity and commercial awareness. Energy, enthusiasm and confidence on the phone. Possess the ability to work in a small team environment with the initiative to work independently when required. Excellent organisational and administration skills with an eye for detail. Relationship management skills and experience dealing with intermediaries Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have not been successful on this occasion and unless otherwise advised Travail will keep your details on file and contact you with future relevant opportunities.

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Personal Injury Legal Secretary

  • Brighton, East Sussex
  • £16000 - £25000 per annum + Excellent Benefits
  • Permanent
Posted 4 days ago

Do you want to be a legal secretary in a firm that is top tier in Clinical Negligence/Personal Injury? This firm will provide you with a perfect opportunity to progress within an incredibly friendly, supportive environment, and to propel your legal career to the next level in Brighton, East Sussex. The Firm This is an exciting opportunity to join a growing law firm that offers a highly lucrative bonus structure. This firm have got very exciting plans for expansion for the future, planning to double in the next few years. This firm is one of the most well established and fastest growing in the South East, dealing with an incredible level of work across the board. The firm has a young and dynamic feel, they think outside of the box and have a genuinely refreshing approach to marketing and will provide you with the support and healthy work life balance required to kick start your career. The Role You will actively work with and support the Personal Injury/Clinical Negligence department to progress cases to ensure targets are met, deal with precontract inquiries on sale transactions whilst communicate, build relationships with clients and third parties in a professional manner and provide excellent customer service along with dealing with administrative tasks. This is a very progressive firm and there are prospects for progression. Requirements Some previous Clinical Negligence/Personal Injury experience is beneficial, but not compulsory You will have a friendly, calm and professional disposition Meticulous attention to detail and a willingness to go the extra mile Ability to work in a busy environment Ability to use your initiative You will be confident with IT systems You will have excellent communication skills, written and verbal Salary up to 25k depending on experience Apply now for immediate consideration or please call for a confidential conversation.

Insurance Sales Executive

  • Nationwide / Work from Home
  • £20k per year + 1st Year OTE 35k
  • Permanent
Posted 9 days ago

Insurance Sales Executive £20,000 basic, 1 st year realistic OTE 35k - Milton Keynes My client is a leading Insurance Organisation, well known throughout the UK. Due to exciting growth we are looking to hugely expand the Milton Keynes office. We are looking to bring on multiple Insurance Sales Executives to join the team. As an Insurance Sales Executive You will be delivering high quality service to potential customers whilst maintaining best practice at all times. THERE I S NO COLD CALLING INVOLVED! All of the potential customers are warm leads who have expressed an interest in the product. You will be following up calls and emails and offering high quality customer service and competitive quotations and products. The Insurance Sales Executive will use build rapport with the customers to identify the best products most suitable to them. As the Insurance Sales Executive you will be responsible for: · Providing best practice advice at all times · Maintaining a very high level of customer service and continuous professional development · Providing online quotations and advice to inbound and outbound calls. · Follow up calls and email s offering high quality customer service and competitive products and quotations. This is not your typical Tele-sales role. The successful Insurance Sales Executives will be working for one of the most renowned and top recognised brands. There is no cold-calling and instead is the opportunity to earn a huge uncapped amount and rise through the ranks. With expected Year 1 OTE in excess of 35k, there are many at the company making double that and the opportunity is there to do really well. As the Insurance Sales Executive you will be working a 38 hour week. On shifts between 8 and 8 Monday-to-Friday. You will be required to work 1 Saturday in 4 but will get a day back because of it. You will also find that you want to work as many days as possible because of the huge potential on offer. Flexibility to work from home is also available. Interested? Apply now for an immediate interview.

Loss Adjuster Commercial Property

  • Nationwide / Work from Home
  • £35000.00 - £45000.00 per annum + Excellent Benefits
  • Permanent
Posted 3 days ago

Commercial Property Loss Adjuster Home based Lancashire, Up to £45,0000 + Car + Bonus + Benefits Are you an experienced Loss Adjuster competent in the management of Commercial Property Claims? If you are looking for an Award Winning Employer who prides themselves on providing a dynamic and caring culture for their employees and puts the customer at the heart of everything they do this may be the opportunity you have been looking for! This well established and respected general Insurer is currently seeking a skilled and technically astute field based commercial property insurance professional to join their claims operation. Provide a customer focused and cost effective service by managing a varied portfolio of claims from cradle to grave. Undertaking both field and desktop assessments of all types of commercial property claims. * Validating and quantifying claims in line with property cover, including providing a report and estimate for insurancerelated repairs and other consequential losses. Ideally you will have either Insurance or property related accreditation or membership such as CII, CILA, RICS IR CIOB with an excellent command of the claims lifecycle. Previous use of scoping technology for property damage and awareness of standard construction methods as well as health and safety legislation. The role is predominantly home based, and as such, the successful candidate will be provided with all of the usual tools of the trade, including a company car, mobile telephone and laptop. With 29 days paid holiday plus bank holidays (and the option to buy/sell up to 5 additional days), a generous pension contribution scheme of up to 22%, a performance related bonus, discounted insurance products and a proven track record of providing both customer and employee satisfaction; this is an excellent opportunity for any property insurance professional. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Motor Third Party Impact Claims Handler

  • Nationwide / Work from Home
  • £18k - 23k per year + free parking, birthday day off, free health cover
  • Permanent
Posted 12 days ago

Motor Third Party Claims Recovery Handler Northampton Salary: £18,000 to £23,000 (DOE) Full time permanent Mon-Fri 8:00 - 4:30 or 9:00 - 5:30 (on a rota basis) STUCK IN A RUT? FEELING UNAPPRECIATED? If this advert has caught your eye, chances are you are already working in an insurance claims environment. If it's motor claims even better, but if not don't despair. My client, a large claims service provider to the general insurance industry, offers full training. Ever been involved in a motor accident that wasn't your fault and enjoyed seeing the Third Party having to pay out?!! Well now's your chance to help others achieve that same sense of satisfaction on a daily basis. As well as a competitive salary, this company boasts a niche and successful business built on reputation. The environment is welcoming and friendly with great comradery within the teams. In return your will be rewarded with a great benefits package that includes the following: Your birthday day off Duvet day (if you have a clear sickness record for 1 year, you will also receive an additional day's holiday) BHSF Health Cover (after 1 years' service - this allows employees to claim up to £75 for dentistry, opticians, physiotherapy etc. Death in Service and Income Protection after 3 years' service Dress down Free parking As you already operate in a claims handling environment you will be no stranger to the customer service demands of the industry and this role is no exception, as my client is the face of the insurance provider and you are their ambassador. This is an opportunity to develop your career further in the technical aspects of motor claim recoveries, whilst gaining satisfaction in providing great customer service to the client and achieving those recoveries. I'm from a claims background myself and so am looking forward to speaking with fellow claims professionals. Please don't delay as my client's needs are somewhat pressing. Contact Lisa Guile ##### ######or ##### ###### Send CV to #####@######.### Job ref: MOTTP2 Claims, motor, third party, recovery

Motor Third Party Impact Claims Handler

  • Nationwide / Work from Home
  • £18k - 23k per year + free parking, birthday day off, free health cover
  • Permanent
Posted 12 days ago

Motor Third Party Claims Recovery Handler Northampton Salary: £18,000 to £23,000 (DOE) Full time permanent Mon-Fri 8:00 - 4:30 or 9:00 - 5:30 (on a rota basis) STUCK IN A RUT? FEELING UNAPPRECIATED? If this advert has caught your eye, chances are you are already working in an insurance claims environment. If it's motor claims even better, but if not don't despair. My client, a large claims service provider to the general insurance industry, offers full training. Ever been involved in a motor accident that wasn't your fault and enjoyed seeing the Third Party having to pay out?!! Well now's your chance to help others achieve that same sense of satisfaction on a daily basis. As well as a competitive salary, this company boasts a niche and successful business built on reputation. The environment is welcoming and friendly with great comradery within the teams. In return your will be rewarded with a great benefits package that includes the following: Your birthday day off Duvet day (if you have a clear sickness record for 1 year, you will also receive an additional day's holiday) BHSF Health Cover (after 1 years' service - this allows employees to claim up to £75 for dentistry, opticians, physiotherapy etc. Death in Service and Income Protection after 3 years' service Dress down Free parking As you already operate in a claims handling environment you will be no stranger to the customer service demands of the industry and this role is no exception, as my client is the face of the insurance provider and you are their ambassador. This is an opportunity to develop your career further in the technical aspects of motor claim recoveries, whilst gaining satisfaction in providing great customer service to the client and achieving those recoveries. I'm from a claims background myself and so am looking forward to speaking with fellow claims professionals. Please don't delay as my client's needs are somewhat pressing. Contact Lisa Guile ##### ######or ##### ###### Send CV to #####@######.### Job ref: MOTTP2 Claims, motor, third party, recovery

B2B Sales (Business Information + Insurance) £3035K + 20K OTE!

  • Nationwide / Work from Home
  • £30000.00 - £35000.00 per annum + 20K OTE + Company Car
  • Permanent
Posted 10 days ago

B2B Sales (Business Information + Insurance) £3035K + 20K OTE Ref: 134940 Field Based: South West London, Guildford, Watford, Slough Excellent Market Share Globally £2.5 Billion Turnover £40,000 Commission Year 2! The Role: Representing an international market leader in business to business services, the new Business Development Manager will be responsible for prospecting new business sales across Central/Greater London. Based from home you will attend 1520 meetings per month, targeting finance directors/controllers within SMEs across your territory. Selling a range of credit risk insurance you will be supported by telemarketing, inbound leads & referrals. The Company: Founded as a company over 80 years ago and part of a major international insurance provider, our client is one of the worlds leading suppliers of credit insurance services. With an annual turnover of some £2.5Billion, the company presently employs over 500 staff in the UK, boasting a 36% share of the credit insurance marketplace globally. For this B2B Sales position, we are looking for individuals who meet the following criteria: Field sales experience Ideally FX, Invoice Finance, Banking or Financial Services background Professional, credible and smartly presented candidates are sought Driving license Benefits of B2B Sales role: £30,000 35,000 Base Salary OTE £50,000 £55,000 1 st Year Company Car, Laptop, Mobile & Pension BMS Performance have spent years building strong relationships with leading B2B companies. We can introduce to the right companies for your skillset and provide guidance to help you get your next sales role. By meeting every one of our candidates face to face we are in the unique position of understanding exactly what you are looking for in your next step, as well as taking the time to fully get to know you so we are able to represent you accurately to our clients. This results in a higher quality of interviews that are not only relevant to your experience but also character.

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