IT Manager / IT Director (ERP) Sheffield Skills IT Manager, ERP, 2nd line support, 3rd Line Support, Windows, SQL Server, Active Directory, Windows Server 2012, VMWare, ESXi, Exchange Citrix, Epicor ERP, SAN, IIS, IT Road Map, Systems Administration, Networking, support, VCP, MCST, MCSE, CCNA, GDPR We have a superb opportunity for IT Manager / IT Director (Hands On Technical) for a Manufacturing Organisation based in Sheffield. We are looking for an experienced Snr IT Manager with Strong infrastructure / Microsoft 3rd line Support background, MS SQL 2008 / 2012 (administration / Support / Development) and Windows Server coupled with strong ERP systems experience (SAP, Oracle, Epicor ETc) . We are looking for a IT Manager with a expereince of running a 5+ IT Team, Budget Management, and IT RoadMap (this is a Snr Management Level workign with FD and CEO Stakeholders) If you have and Epicor ERP (Epicor v9 / v10) exposure or implementation experience it would be a huge plus but any other ERP system is acceptable SAP, NAvision, Oracle, NetSuite) (as my client has 2 huge multisite ERP Epicor upgrades taking place this year that you will oversee, but ERP (SAP, NAvision, Oracle, NetSuite ) expereince is essential. As a wellrounded IT Manager youll Naturally youll have strong Networking and Telecoms experience with strong virtualisation experience (VMWare ESXi). The IT Manager will be responsible for the management and implementation of all aspects of the business IT infrastructure. The role of IT Manager is to realise the operational efficiency of the business through the delivery of first class IT services. Youll also manage a small support team, and work with the Snr Management to develop the IT Roadmap. For your application to be successful, we require the following skills and experience from you please Note whilst this is an IT Managers role you will still be hands on technical: Essential Experience 2 yrs + IT Manager / IT Director experience (running a team of 5+) 3+ Years in an IT Support role Cisco iOS Strong knowledge of SQL queries and SQL Server management Active Directory, Group Policy, DNS, DHCP Microsoft Server 2008/2012 & Windows 7/10 VMWare ESXi / Vsphere Citrix Xendesktop VDI Exchange 2010 Proficient with Cisco switches, routers and firewall appliances Apple desktops, laptops & mobile devices/iOS Networks & VPN Antivirus software administration ERP, ( Epicor ERP v9 or V10 pref, SAP, Netsuite, Oracle, Epicor Dynamics, /Navision) Preferred Experience Progress SSRS IIS Thin Clients VEEAM backup Main duties consist of: Administering & maintain the Internal/remote IT infrastructure VMWare, Citrix VDI, Equalogic San, Tegile San, Cisco Networking, SQL Databases, Windows Server 2008/2012, Exchange 2010 Running / Overseeing IT support for workers at remote offices, occasional travel required Researching and delivering IT projects as required by the business Continuous improvement of our IT infrastructure and its performance Manage support desk and allocate tickets to the relevant technician Manage company mobile devices iPhones and Macbooks Creating reports and management information (Budget management, IT RoadMAp) Ensure support cases logged on the internal support desk are followed through to conclusion Maintaining backups, backup devices, tapes, software and strategies Identify cost saving opportunities and also recommend and implement new procedures, technologies or equipment as necessary Negotiate with suppliers to reduce costs/improve terms of services/contracts Liaise with third party hardware & software suppliers & helpdesks * Manage IT budget and ensure expenses are kept in check Certifications: Any Microsoft, VMWare, Citrix, Cisco or equivalent qualifications would be advantageous.