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IT Support Analyst

  • Manchester, Greater Manchester
  • £35000 - £40000 per annum
  • Permanent
Expires in 2 days

The IT Support Specialist is an integral member of the Customer Service (CS) IT Team, providing 1st & 2nd level support & Project delivery support to deliver the tendered & contracted IT. Providing remote support and integrating with Regional Support Centre processes and procedures. The IT Support Specialist will provide day to day IT support for clinical imaging software of several business areas, working on a remote basis in order to provide a fast and highquality support to the customer Be an authoritative reference on designated products and or OEM IT products, network protocols and network architecture Create site specific documentation to detail Informatics solution and milestones To participate in, and lead where appropriate, activities providing support to new customers and colleagues, including troubleshooting Coordinate and organize activities (e.g. updates and upgrades) within the scope of support with internal and external partners, in order to ensure ongoing clinical operation for customers Provide professional product training to new customers and staff To partake in customer support activities and to own all requests for support or information through to completion even if input from other operational groups is required To maintain all specified equipment at the latest revision status by planning and implementing updates and modifications as required Ensure that Customer Support Activities are documented by the defined procedures Participate in Oncall Out of Hours support rota To ensure that relevant ITIL framework objectives are met, i.e. Incident Management / Problem Management / Change Management Ensure that Customer Support Activities are documented by the defined Processes and procedures, including activity management, Incident call updates, reporting progress to Project Management team(s) Skills/experience required Experience with VMware support is essential Software/specific designated product operating system Understanding of a Virtualised IT Environment Server Hardware experience Software/Microsoft operating systems, the Microsoft Office Suite, Network applications Customer relationship management and communication Project management/general principles Quality management/general principles ITIL Foundation Certificate Ability to deliver remote support in a professional and competent manner. A willingness to take regular trips abroad to deliver or receive training, work with Remote Support Colleagues and to deliver on site support to other EMEA countries. Our client offers a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension. Through their flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare. A very competitive salary is on offer for the successful candidate (between £35k to £40k p/a) Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Networkers and may assist with processing your application.

IT Support Manager

  • London, Central London / West End
  • £50,000 - 55,000
  • Permanent
Posted 22 days ago

IT Support Manager IT Support Manager (Windows, EPOS) required by leading retail firm who are expanding rapidly in the UK A leading global retail firm, who have a European headquarters in London, currently require an IT Support Manager to join a team in supporting all stores and to manage the infrastructure internally. This is a position for a technical, hands on manager who enjoys the nitty gritty of Infrastructure, Networks and EPOS and would like to work with a rapidly growing company. Upon joining, the IT Support Manager (Windows, EPOS) will take full ownership of all UIT Infrastructure wand support for offices and stores alike. The IT Support Manager (Windows, EPOS) will ideally come from a retail background and possess good knowledge of EPOS systems as well as experience of supporting these stores and offices with their end to end IT needs. In terms of skills, the IT Support Manager (Windows, EPOS) must be a self-starter and have solid experience of supporting retail stores for all IT needs, inclusive of EPOS systems, hardware, software and more specifically Windows & MAC OSs. In terms of desirables, any experience of Adobe would be great as would experience of SCCM. This opportunity would suit a IT Support Manager (Windows, EPOS) who is looking to work with a rapidly expanding global retail business who are already making waves in the UK market if this sounds of interest, please apply within!

IT Support Analyst

  • Norfolk
  • £19000.00 - £23000.00 per annum + Company Benefits
  • Permanent
Posted 12 days ago

IT Support Analyst Norfolk £19£22k Legal / Law Firm experience A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a customer focused Support Analyst with excellent communication skills to provide, 1st / 2nd line Windows / PC support to their user base. You will ideally have 23 years exp in working in a fast paced Support environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. In return, you will be supported and provided with an opportunity to build your career in an outstanding award winning organisation. Please forward a CV to discuss further 1st Line / 2nd Line / Support Analyst / Helpdesk Support / Service Desk / Desk Side Support / PCS / Windows / Application

IT Support Analyst

  • Norfolk
  • £19000.00 - £23000.00 per annum + Company Benefits
  • Permanent
Posted 5 days ago

IT Support Analyst Norfolk £19£22k Legal / Law Firm experience A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a customer focused Support Analyst with excellent communication skills to provide, 1st / 2nd line Windows / PC support to their user base. You will ideally have 23 years exp in working in a fast paced Support environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. In return, you will be supported and provided with an opportunity to build your career in an outstanding award winning organisation. Please forward a CV to discuss further 1st Line / 2nd Line / Support Analyst / Helpdesk Support / Service Desk / Desk Side Support / PCS / Windows / Application

IT Support Engineer Wakefield

  • Ossett, West Yorkshire
  • £18000 - £30000 per annum + Excellent benefits + Training
  • Permanent
Expires in 20 hours

IT Support Engineer Wakefield Key Words: 2 nd Line Technical Support, technical analyst, VMWare, Cisco, Active directory, IT solutions, IT Support, troubleshooting, MS exchange An IT Solutions and Support provider are now looking to add additional help to their technical support team in the form of 2 nd Line Technical Support that will be able to provide firstclass technical support to their clients and customers. You will need to have experience of working in a fastpaced IT Support role, preferably from another IT Solutions / Managed Service Provider background. Some of the key skills that we are looking for are Full UK driving license Windows Server Exchange Office 365 Be available to work 24/7 pro rata if the business needsActive directory support VMWare support Basic understanding of Cisco routing and switching support This is a company that will look to progress you and give you a longterm career path to work towards, the company are well known for being good employers and have a great reputation in the market If you wish to be considered for this 2 nd Line Technical Support role then please send a copy of your CV to Adam Leake at Circle Recruitment. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

IT Support Analyst

  • Chippenham, Wiltshire
  • €22000 - €26000 per annum + Company Benefits
  • Permanent
Posted 20 days ago

2nd Line Support Wilshire / Bath / Chippenham £2226,000 A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a Senior IT Support Analyst with excellent communication skills to provide Windows / PC . Network Administration to their Systems. You will ideally have 23 years exp in working in a fast paced Support environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. In return, you will be supported and provided with an opportunity to build your career in an outstanding award winning organisation. Please forward a CV to discuss further Network Admin / 1st Line / 2nd Line / Support Analyst / Helpdesk Support / Service Desk / Desk Side Support / PCS / Windows

IT Support Analyst

  • Chippenham, Wiltshire
  • €22000 - €26000 per annum + Company Benefits
  • Permanent
Posted a month ago

2nd Line Support Wilshire / Bath / Chippenham £2226,000 A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a Senior IT Support Analyst with excellent communication skills to provide Windows / PC . Network Administration to their Systems. You will ideally have 23 years exp in working in a fast paced Support environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. In return, you will be supported and provided with an opportunity to build your career in an outstanding award winning organisation. Please forward a CV to discuss further Network Admin / 1st Line / 2nd Line / Support Analyst / Helpdesk Support / Service Desk / Desk Side Support / PCS / Windows

IT Support Analyst

  • Chippenham, Wiltshire
  • €22000 - €25000 per annum + Company Benefits
  • Permanent
Posted a month ago

2nd Line Support Wilshire / Bath / Chippenham £2225,000 A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a Senior IT Support Analyst with excellent communication skills to provide Windows / PC . Network Administration to their Systems. You will ideally have 23 years exp in working in a fast paced Support environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. In return, you will be supported and provided with an opportunity to build your career in an outstanding award winning organisation. Please forward a CV to discuss further Network Admin / 1st Line / 2nd Line / Support Analyst / Helpdesk Support / Service Desk / Desk Side Support / PCS / Windows

IT SUPPORT MANAGER

  • London
  • £40000 - £45000 per annum + DOE
  • Permanent
Posted 7 days ago

IT SUPPORT MANAGER TRAVEL AGENCY, LONDON £ 45 000 DOE An exciting role has come available for an IT Support Manager in London. As a successful IT Support Manager you will lead a team and actively work on end user requests. You will also be working to establish, develop and supervise your department to ensure that the business is supported, you will do this by ensuring system availability within the company within defined service levels. You will provide direct support to new and existing clients whilst coordinating technology projects as required. You will also be involved with setting up and managing any client changes. It is essential that you can take direction well and provide direction to the team to enable flawless execution of the business needs. You must work effectively in a global coverage environment; managing hand offs between other support supervisors whilst maintaining accountability among technicians and communicating effectively. The right applicant must have supervised a minimum of two direct reports providing first and second line support and must have managed daily operations and projects whilst ensuring service levels are met to the customers satisfaction. You will also act as an escalation point between support personnel and adjacent IT teams; taking ownership of escalated issues from inception to resolution. Job Requirements: Minimum of 5 years experience supporting end user technical service support in a business environment Minimum of 2 years experience managing no less than two direct reports as you will be involved with supervising personnel and customer service levels, handling staff selection, training, compensation, performance and career planning. You will also be involved with managing staff timetables to ensure there is support 7 days a week for both the UK and California. Bachelor degree or equivalent business/industry training and on the job experience In Depth experience with IT system implementation and troubleshooting support for core Microsoft technologies and a variety of business specific applications Manage multiple administration systems including VPN, Active Directory, Exchange, Office 365, SCCM, desktop antivirus, backups and documentation SOPs Providing support to a variety of software packages including Mac OS, Windows 7, 10 and 10, Microsoft Office 2013 & 2016, Adobe CS, Apollo, World span, Sabre and Amadeus GDS as well as providing notebook computer, desktop computer, and printer hardware support Manage the imaging workstation and laptop computers using SCCM via PXE booting Travel ad hoc to enable implementation and support of company locations in the UK as well as USA *Effective written and verbal communications skills As IT Support Manager you will initiate the proper problem workflow both independently and within a team environment ensuring end user technical problems are diagnosed and resolved whilst providing status information for resolution to the end user. You will also monitor status and escalate where necessary. It is essential that you develop, control and manage department operational processes and standards to improve efficiencies. Rosie Dunbar is dealing with this IT Support Manager role in London, please click to apply. By applying for this vacancy, you consent to the safe storage and handling of any personal data youve provided us with. We will never share your data with a thirdparty without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy. Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates. Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

IT SUPPORT MANAGER

  • London
  • £45000 - £55000 per annum + DOE
  • Permanent
Posted 5 hours ago

IT SUPPORT MANAGER TRAVEL AGENCY, LONDON £ 45 000 DOE An exciting role has come available for an IT Support Manager in London. As a successful IT Support Manager you will lead a team and actively work on end user requests. You will also be working to establish, develop and supervise your department to ensure that the business is supported, you will do this by ensuring system availability within the company within defined service levels. You will provide direct support to new and existing clients whilst coordinating technology projects as required. You will also be involved with setting up and managing any client changes. It is essential that you can take direction well and provide direction to the team to enable flawless execution of the business needs. You must work effectively in a global coverage environment; managing hand offs between other support supervisors whilst maintaining accountability among technicians and communicating effectively. The right applicant must have supervised a minimum of two direct reports providing first and second line support and must have managed daily operations and projects whilst ensuring service levels are met to the customers satisfaction. You will also act as an escalation point between support personnel and adjacent IT teams; taking ownership of escalated issues from inception to resolution. Job Requirements: Minimum of 5 years experience supporting end user technical service support in a business environment Minimum of 2 years experience managing no less than two direct reports as you will be involved with supervising personnel and customer service levels, handling staff selection, training, compensation, performance and career planning. You will also be involved with managing staff timetables to ensure there is support 7 days a week for both the UK and California. Bachelor degree or equivalent business/industry training and on the job experience In Depth experience with IT system implementation and troubleshooting support for core Microsoft technologies and a variety of business specific applications Manage multiple administration systems including VPN, Active Directory, Exchange, Office 365, SCCM, desktop antivirus, backups and documentation SOPs Providing support to a variety of software packages including Mac OS, Windows 7, 10 and 10, Microsoft Office 2013 & 2016, Adobe CS, Apollo, World span, Sabre and Amadeus GDS as well as providing notebook computer, desktop computer, and printer hardware support Manage the imaging workstation and laptop computers using SCCM via PXE booting Travel ad hoc to enable implementation and support of company locations in the UK as well as USA *Effective written and verbal communications skills As IT Support Manager you will initiate the proper problem workflow both independently and within a team environment ensuring end user technical problems are diagnosed and resolved whilst providing status information for resolution to the end user. You will also monitor status and escalate where necessary. It is essential that you develop, control and manage department operational processes and standards to improve efficiencies. Rosie Dunbar is dealing with this IT Support Manager role in London, please click to apply. By applying for this vacancy, you consent to the safe storage and handling of any personal data youve provided us with. We will never share your data with a thirdparty without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy. Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates. Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

IT Support Office 365

  • Salford, Greater Manchester
  • £200 - £250 per day
  • Temporary
Posted 21 days ago

IT Support 3 Month Contract University of Salford Harvey Nash is working in partnership with The University of Salford to recruit an Office 365 Support Analyst as they embark on a period of digital transformation, including a Universitywide implementation of Office 365 The Office 365 Support Analyst will be assisting the existing support teams in an Office 365 project, particular knowledge of SharePoint, MS Teams, and Office 365 is important. T he Digital IT department of the University of Salford has been transforming over the last twelve months. Whilst they still provide core IT services to the universities students, academics and professionals, they are currently exploring new technologies and striving to innovative. They are also placing an extremely strong focus around improving their customer experience. This forwardthinking approach has opened the door for many new opportunities, making them an enabling force within the University. The role of Office 365 Support Analyst is to be responsible for supporting Office 365 & Sharepoint to all users across the university. As Office 365 Support Analyst, you must have in depth experience and knowledge of Office 365 and be able to determine what technical issues are occurring and how to solve them. The Office 365 Support Analyst will also be there to support and mentor the help desk teams on how to deal with Office 365 issues. Requirements: Detailed handson experience supporting Office 365 Thorough understanding of the extended Office 365 toolset: MS Teams, Yammer, Delve, Stream, Planner, Sway, Forms, Flow etc. Excellent communication skills Knowledge & familiarity of Sharepoint Cloud Please check out the link below for more insight into whats going on at the University of Salford: ######.###/universityofsalford/ IT Support 3 Month Contract Salford University

1st Line IT Support

  • Woodstock, Oxfordshire
  • £18000 - £22000 per annum
  • Permanent
Posted 21 days ago

1 st Line IT Support Analyst, IT Helpdesk, Long Hanborough, £18k £22k + technical training & benefits: Are you looking to progress your IT Support career and keen to study technical qualifications and certificates? An amazing opportunity has arisen for a Junior IT Support Consultant or 1 st Line IT Support Analyst to join a talented IT organisation. You will be responsible for fielding and resolving IT support calls from a variety of clients, providing telephone and remote support, escalating calls when required to 2nd/3rd line and managing customers hardware via our remote monitoring system. Initially office based, this role has the opportunity to visit customers as you grow in the role naturally becoming more hands on. Your responsibilities will include: Provide remote and telephone IT support. Take ownership of incidents and requests within the helpdesk, resolving them in a timely manner and escalating when required. Administer Microsoft Active Directory and Microsoft Exchange, changing passwords, creating and managing user accounts, mailboxes, and groups. Build, install and configure PCs. Install and deploy software. Work with suppliers to resolve support issues. Perform routine housekeeping tasks to ensure the smooth running of client systems. The successful Junior IT Support Consultant or 1 st Line IT Support Analyst will possess the following experience and skills: Minimum of 2 years experience working in a similar position. Excellent telephone manner with written and verbal communication skills. Some experience with more than one of the following; Microsoft Office, Office 365, Microsoft Active Directory, Windows Server 2##### ######R2, Microsoft Exchange 2##### ######, HyperV, VMware, Sophos, WatchGuard. Desire to train towards Microsoft Certifications. The successful Junior IT Support Consultant or 1 st Line IT Support Analyst will receive excellent career development and training opportunities, and will be expected to obtain Microsoft Certifications to further their career. If youre a 1 st Line IT Support Analyst, Helpdesk Analyst or Service Desk Analyst looking for their next career move, then please send us a copy of your CV. This role is commutable from Oxford, Abingdon, Bicester, Thame, Buckingham, Banbury, Brackley, Witney and Chipping Norton. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you havent heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

IT Support Analyst

  • Hampshire
  • £22000.00 - £25000.00 per annum + Company Benefits
  • Permanent
Posted a month ago

IT Support Analyst Southampton/Portsmouth/Fareham £2325,000 A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a customer focused Support Analyst with excellent communication skills to provide, 1st/2nd line Windows / PC support to their user base as well as Server related Support. You will ideally have a recent relevant experience, and have excellent communication skills, being comfortable in liaising with people and providing issue resolution on typical IT/Windows based Systems In return, you will be supported and provided with an opportunity to build your career in a progressive department. Please forward through a CV for further discussion. 1st / 2nd / 3rd Line / PC / IT Support / Windows / Desktop Support

1st Line IT Support

  • Witney, Oxfordshire
  • £18000 - £22000 per annum
  • Permanent
Posted 6 days ago

Junior IT Support Technician / 1 st Line IT Support Analyst, Witney, £18k £22k + technical training & benefits: An amazing opportunity has arisen for a Junior IT Support Technician or 1 st Line IT Support Analyst to join a talented and growing IT organisation. Our client has a 100% customer retention and value great customer service. Seeing fantastic growth over the past 34 years, our client is keen to hear from Junior Support Technicians. You will be responsible for resolving IT support calls from a variety of clients, providing telephone and remote support, escalating calls when required to 2nd/3rd line and providing fantastic levels of customer service. You will be supporting local small to medium sized clients ensuring any issues are resolved in a timely manner. The successful candidate will possess the following experience and skills: Minimum of BTEC or equivalent qualification within IT Excellent telephone manner with written and verbal communication skills Ideally some experience with more than one of the following; Microsoft Office, Office 365, Microsoft Active Directory, Windows Server 2##### ######R2, Microsoft Exchange 2##### ######, HyperV, VMware, Sophos, WatchGuard Desire to learn The successful Junior IT Support Technician will receive excellent career development and training opportunities with a growing company with fantastic values. If youre a 1 st Line IT Support Technician, Helpdesk Analyst or just finished an IT based qualification then please apply with a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you havent heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

IT Support Engineer Preston

  • Preston, Lancashire
  • £17000 - £19000 per annum + Certs Paid for!
  • Permanent
Posted a month ago

IT Support Engineer Preston Key Words Office 365, Windows 10, Windows Server, VMWare, Hyper V, Service Desk, 1 st Line Support. IT Support Engineer Preston. Are you looking for an IT Support Engineer role that can fast track you to the next level? Maybe youre looking for a company who are happy to train you and offer full financial support through top vendor Certifications such as Microsoft? If this is the case, then this may be worth reading. I am working with one of the fastest growing IT Solutions companies in the North West, they are looking for a customercentric IT Support Engineer to join their Service Desk team, due to taking on board another new customer. As the IT Support Engineer, you will be initially looking after customers at a 1 st Line level, however, there is a fast track progression route to 2 nd Line Support, involving internal training as well as being enrolled onto other relevant courses such as CompTIA, MS Office 365, MS Windows 10 etc. Some of the skills that you will be working with are as follows, so some experience of will be essential Windows Server Windows Operating Systems (Windows 7, Windows 10, internet explorer) Office365 Citrix Active Directory/Exchange Hardware Support Desktops, Laptops, Printers, Phones Service Desk tools for ticket handling Networking (switches routers & firewalls) Knowledge of Virtualisation (VMware or Hyper V) If you are interested in joining a company who will invest in you from your first day and look to progress you as far as possible, then please contact Adam Leake at Circle Recruitment to find out more. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook Circle Recruitment , Twitter @Circle_Rec and LinkedIn Circle Recruitment.

Junior IT Support Technician

  • Peterborough, Cambridgeshire, England
  • £20k - 26k per year
  • Permanent
Posted 12 days ago

Junior IT Support Technician Location: Peterborough Salary: £20,000 - £26,000 Data Interchange is a multinational company with 30 years' experience in developing and supporting Business Integration solutions and services for a wide range of customers. To support our continued expansion we are seeking a motivated and passionate Junior IT Support Technician to join our existing Infrastructure team. The successful candidate will work on a mix of project delivery (typically implementing new hardware/software) and operational work (monitoring, maintaining and fixing existing IT systems). New employees are given a training plan and allocated an experienced mentor to ensure that they are adequately supported to achieve their full potential. Your responsibilities of the Junior IT Support Technician: To work on internal IT projects To assist internal users with any IT related issues To assist in the administration of systems to ensure that all SLAs are met To communicate with members of various departments across all offices. Requirements of the Junior IT Support Technician: Experience of Windows operating systems Experience of TCP/IP networking Excellent communication and problem solving skills A passion for IT evidenced by past experience and actions The following would be beneficial, though not essential Experience of Microsoft Hyper-V (or equivalent virtualisation technologies) Experience of Microsoft SQL Server Experience of Checkpoint Firewalls Alongside a competitive salary and benefits, we also offer the following: Individual training allowance/study support Company pension contribution Generous holiday allowance Regular, subsidised staff social events Free parking Games room Excellent career progression opportunities If you feel like you meet the above criteria of this Junior IT Support Technician role then please apply now!

Junior IT Support Technician

  • Peterborough, Cambridgeshire, England
  • £20k - 26k per year
  • Permanent
Posted 12 days ago

Junior IT Support Technician Location: Peterborough Salary: £20,000 - £26,000 Our client is a multinational company with 30 years' experience in developing and supporting Business Integration solutions and services for a wide range of customers. To support their continued expansion we are seeking a motivated and passionate Junior IT Support Technician to join their existing Infrastructure team. The successful candidate will work on a mix of project delivery (typically implementing new hardware/software) and operational work (monitoring, maintaining and fixing existing IT systems). New employees are given a training plan and allocated an experienced mentor to ensure that they are adequately supported to achieve their full potential. Your responsibilities of the Junior IT Support Technician: To work on internal IT projects To assist internal users with any IT related issues To assist in the administration of systems to ensure that all SLAs are met To communicate with members of various departments across all offices. Requirements of the Junior IT Support Technician: Experience of Windows operating systems Experience of TCP/IP networking Excellent communication and problem solving skills A passion for IT evidenced by past experience and actions The following would be beneficial, though not essential Experience of Microsoft Hyper-V (or equivalent virtualisation technologies) Experience of Microsoft SQL Server Experience of Checkpoint Firewalls Alongside a competitive salary and benefits, we also offer the following: Individual training allowance/study support Company pension contribution Generous holiday allowance Regular, subsidised staff social events Free parking Games room Excellent career progression opportunities If you feel like you meet the above criteria of this Junior IT Support Technician role then please apply now!

IT Support Engineer

  • Ruislip, Greater London, England
  • £25k - 27.5k per year
  • Permanent
Posted 6 days ago

Our client is a respected motor dealer group representing a premium franchise in 10 locations within the M40 M1 corridor and we are looking for an experienced IT Support Engineer to join their team in South Ruislip. The Role In the light of further investment being made in cloud-based solutions and our clients continued growth of the business, we are recruiting for a highly capable and confident IT professional. As an IT Support Engineer you will be responsible for: - Supporting the users - Supporting hardware installs - Liaising with key 3rd party providers to ensure the smooth day to day running of the business The Person As IT Support Engineer, travel is an essential part of the job as it flexibility to support the business. You must be familiar with: - MPLS networks - Office 365 Cloud apps - A knowledge of CISCO networking hardware - Diagnosing and fixing hardware - Installing new hardware Hours & Salary As IT Support Engineer, the hours of work are 9am to 5.30pm Monday to Friday with flexibility required outside of these hours. You will receive: - A salary of £25,000 - £27,500 per annum depending on experience - Company Car How to Apply Please note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients' business and by applying for this position you give your consent for us to do so. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you! IT Support Engineer, IT Support, IT Engineer, MPLS, Networks, Office 365, Cloud Apps, CISCO, Hardware

IT Support Field Engineer

  • Chester West Employment Park, Chester
  • £20000.00 to £25000.00 Per Year
  • Permanent
Posted 7 days ago

Established IT Services Company based in Chester are looking for an IT Support Field Engineer to join their support team. The ideal candidate will have a good working knowledge of IT Support. The role will involve taking IT support calls from clients covering a range of Microsoft technologies, from desktop up to server operating systems and solutions such as Microsoft Exchange Server. There will also be some aspects of Linux support, although full training will be given. You will also be required to support other networking devices such as switches, firewalls/routers, printers , Active Directory and Group Policy. You will also be part of the on call rota. The successful candidate will be able to demonstrate effective skills in supporting clients to a 2nd line level. You will ensure that all support calls and queries are dealt with in an efficient manner and in line with our clients SLA terms. You will work to tight deadlines and be happy to take ownership of support queries as they come in, seeing them to completion or escalating them to another member of the team. We encourage on the job training and our staff are happy to sit and work through problems with you so that your ongoing personal training is constant throughout your time with the company. You will have a good working knowledge of both LAN and WAN networks and how to fault find on common issues that can arise with these type of connections. Successful candidates will hold the following range of skills and experience: - Microsoft Server OS (2016-2003) - Microsoft Exchange Server (2016-2003) - Windows Desktop OS (10/8.1/8/7/XP) Desirable skills but not essential: - Microsoft Hyper-V Server - VMware - DNS - IIS - Active Directory/Group Policy - TCP/IP Relevant Qualifications: - Ideally 1-2 year’s experience working within a similar position Key Benefits: - Competitive Salary with annual review - Bonus Scheme - Career Development and on-going training - 20 Days holiday plus bank holidays - Company Pension To be considered for this role, please apply today.

IT Support Analyst

  • Warwick, Warwickshire
  • £20000 - £23000 per annum + Company Benefits
  • Permanent
Posted a month ago

IT Support Analyst Warwickshire £20£23,000 A rare opportunity to join a highly respected organisation, who are leaders within their field. My client are looking to recruit a customer focused Support Analyst with excellent communication skills to provide, 1st / 2nd line Windows / PC /Server / Infrastructure support to their user base. You will ideally have 2 years experience in working in a IT Support Firm environment, have excellent communication skills and comfortable with deskside Support to a demanding user base. If you have the relevant experience, please forward through a CV to Graham @ QED recruitment to discuss further Windows / 1st2nd Line / Infrastructure / Build / Support / PCs / Servers / Deskside / Printers / Telephone Systems

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