Part Time Customer Service Advisor
- Manchester, Greater Manchester
- Up to £16000.00 per annum + pro rata
Job Title: Part time Inbound Customer Service Representative Job Type: Permanent Industry: Call Centre and Customer Services Start Date: Week commencing 13th August Location: Manchester City Centre Salary: £16,000 Pro Rata Hours 15 to 20 hours per week Are you a student who is looking for a perm job whilst you are studying? Are you looking for a part time job? Do you want to work in the middle of Manchester city centre? Does an on site Canteen sound good? Are you passionate about providing quality customer service? Do you enjoy helping others? Then this is the Customer Service role for you! We are currently looking for Part Time Customer Service Representatives to work within a busy Call centre environment based in Manchester City Centre. We are recruiting Part Time Advisors to work for a national leading financial services company, and are looking for individuals, with great attention to detail and excellent communication skills. Hours of work: Monday Friday 3pm 8pm or 4pm 8pm Will include sporadic weekend work Training is full time: Monday Friday x 14 days Benefits: Subsidised canteen Fantastic social environment Dedicated training suites The Job: To deal with individual customers accounts, inbound telephone enquiries and requests in an effective manner Interact with customers through a range of channels (telephone, paper mail, email and other internet channels) and will act as the face of our brand You will be taking calls from customers; you will apply specialist knowledge, skills and appropriate behaviours effectively to achieve a successful outcome Sending correspondence out to customers You must be able to understand and assess customer enquiries Direct customers to the correct channels Training will be given, previous call centre experience an advantage Requirements: Excellent computer skills Strong communication skills Have a strong understanding of investigations and decision making Be a highperforming individual with proven experience of working with other Colleagues, to achieve and meet the companys objectives As this role is based within a financial organisation it is subject to background checks (criminal background checks, credit checks and reference checks). If you have experience in Customer Services, then this could be an excellent opportunity for you to work at an exciting company. Call Centre Customer Service Inbound No Sales Call centre advisor Advisor Contact Centre Agent Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.