Part Time Customer Care Advisor
- £19000 pro rata
Customer Care Advisor - 10 Part Time Positions (various shifts) £19000 - pro rata Chippenham Part Time & Permanent 20 hours weekly, 4 hour shifts: 10am-2pm M-F with 1 in 6 Saturdays OR 16 hours weekly, 4 hours shifts: 4pm-8pm Mon, Tue, Fri and 9-1 Saturday Have you got experience within a Customer Service environment? Are you confident handling customer complaints? Can you liaise with customers both verbally as well as in writing in a professional and articulate manner? If you have answered YES then CMD have a great full time and permanent opportunity for you! Working as part of a busy Customer Service team your key duties will include: Answering customer queries via phone, email and digital methods Working to set targets and developing your knowledge of the industry Delivering exceptional customer service Deal with customer complaints and where necessary escalate any issuesIt is essential that the successful candidate can demonstrate experience within a similar customer service role, ideally in an office based environment but candidates from other backgrounds will also be considered. You must be positive, motivated and driven with a desire to provide a first class customer service experience. You will be a confident communicator both verbally as well as in writing, have a passion for people and be able to use MS Office. Successful candidates will be required to complete a Telephone Pre-Screen with CMD before being submitted. If successful you will then be invited to an Assessment Centre at our clients site.