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RETAIL MANAGER - HEATHROW AIRPORT - RETAIL.

  • London
  • £22000 - £22000 per annum
  • Permanent
Posted 16 days ago

DEPUTY/ASSISTANT STORE MANAGER WANTED FOR PRESTIGIOUS GLOBAL RETAILER. EXCITING ROLE IN HEATHROW AIRPORT - EXCELLENT £PACKAGE AND FANTASTIC CAREER PROSPECTS! My Client is one of THE names in lretail - their stores offer the very best in customer service, and their recent growth in the UK reflects their global success. If you are a passionate, self-motivated, enthusiastic team leader and 'service of excellence' professional with a strong retail background, if you have the strength, desire and enthusiasm to be a key management team member, to inspire and enable the full potential of your team to deliver exceptional individualised world class service, sales and profit targets through coaching, leading and role modelling, then this unique chance to work for one of the worlds' fastest growing, most successful luxury retailers in West London is here for you! You must be ,able to understand and communicate the commercial direction of the business in a meaningful way to employees at all levels ,self-motivated Role model, enthusiastic and professional ,experienced in managing / supervising a number of team members within a service or sales environment with excellent interpersonal skills You will be ,leading, motivating and inspiring your team to provide exceptional customer service -,rewarded with fantastic salary and bonus package and amazing career prospects If this is you then a great career at this expanding and developing luxury retailer could be yours. Please submit your CV via the link below or contact Ian Gerstein on (Apply online only) Mandeville is acting as an Employment Agency in relation to this vacancy.

RETAIL MANAGER - HEATHROW AIRPORT - RETAIL.

  • London
  • £22000 - £22000 per annum
  • Permanent
Posted 16 days ago

DEPUTY/ASSISTANT STORE MANAGER WANTED FOR PRESTIGIOUS GLOBAL RETAILER. EXCITING ROLE IN HEATHROW AIRPORT - EXCELLENT £PACKAGE AND FANTASTIC CAREER PROSPECTS!My Client is one of THE names in lretail - their stores offer the very best in customer service, and their recent growth in the UK reflects their global success.If you are a passionate, self-motivated, enthusiastic team leader and 'service of excellence' professional with a strong retail background, if you have the strength, desire and enthusiasm to be a key management team member, to inspire and enable the full potential of your team to deliver exceptional individualised world class service, sales and profit targets through coaching, leading and role modelling, then this unique chance to work for one of the worlds' fastest growing, most successful luxury retailers in West London is here for you! You must beable to understand and communicate the commercial direction of the business in a meaningful way to employees at all levelsself-motivated Role model, enthusiastic and professionalexperienced in managing / supervising a number of team members within a service or sales environment with excellent interpersonal skillsYou will beleading, motivating and inspiring your team to provide exceptional customer service-rewarded with fantastic salary and bonus package and amazing career prospects If this is you then a great career at this expanding and developing luxury retailer could be yours. Please submit your CV via the link below or contact Ian Gerstein on Mandeville is acting as an Employment Agency in relation to this vacancy.

Retail Loss Prevention Officer - 'Luxury Retail'.

  • London
  • £22000 - £22000 per annum
  • Permanent
Posted 16 days ago

Retail Loss Prevention Officer Salary: £22kHours: Days only (5 days from 7)Location: Central LondonDo you have a high-level of customer service? We are seeking a customer focused Retail Loss Prevention Officers to join a leading retailer in Central London. This is a permanent role and offers opportunity for long term career progression. Applicants should have strong customer service skills and ideally have retail security experience. Your duties will include:Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitorsMeeting and greeting customers Patrols of the storeConducting investigations into stock lossEscorting contractors Monitoring CCTVKey holdingStaff searchesPlease forward your cv to apply for this position.Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.Momentum Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security.

Retail Loss Prevention Officer - 'Luxury Retail'.

  • London
  • £22000 - £22000 per annum
  • Permanent
Posted 16 days ago

Retail Loss Prevention Officer Salary: £22kHours: Days only (5 days from 7)Location: Central LondonDo you have a high-level of customer service? We are seeking a customer focused Retail Loss Prevention Officers to join a leading retailer in Central London. This is a permanent role and offers opportunity for long term career progression. Applicants should have strong customer service skills and ideally have retail security experience. Your duties will include:Providing a customer focused security presence Ensuring a safe and secure environment for staff and visitorsMeeting and greeting customers Patrols of the storeConducting investigations into stock lossEscorting contractors Monitoring CCTVKey holdingStaff searchesPlease forward your cv to apply for this position.Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.Momentum Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security.

Retail Merchandiser.

  • London
  • £30000 - £30000 per annum
  • Permanent
Posted 16 days ago

Job Type: Retail Merchandiser Salary: £28-32,000 plus excellent benefits package Location: London Sector/Industry: Fashion Job Reference: 23067 Are you a talented Retail Merchandiser looking to work for an established & successful brand? Are you proactive & commercially-savvy? Do you excel in a fast paced, autonomous environment? If that’s you then read on for more information on this excellent opportunity! You’ll benefit from working for one of the biggest businesses in the industry with trend-setting products;You’d be part of a collaborative team, pushing together to continue the impressive brand growth;You’ll enjoy superb career development and progression opportunities. Based in London, this Fashion business perfectly blend a forward thinking, innovative approach with a collaborative, supportive and mature working environment that really rewards success. With a number of brands in their portfolio, the business is an established & well recognised name with a deservedly excellent reputation as an employer! As Retail Merchandiser you will be responsible for managing all sales analysis, stock & allocations to ensure maximum sales and sell-through for all retail outlets, working alongside the Head of Retail to maximise store sales. Responsibilities include: Review store performance and stock levels in order to ensure appropriate stock replenishment;Administer a promotional strategy for all retail opportunities;Seasonally manage the forward planning of all stock requirements including new product launches, seasonal events and promotional periods;Ensure stock is ordered in line with any applicable critical paths etc;Liaise with sales team to ensure activities are coordinated. Successful candidates: You’ll have at least a years’ experience in a similar position;You’ll have experience supporting the development of retail merchandising plans;Will be experienced in liaising with factories, sales teams and logistics companies to ensure stock is delivered in an accurate and timely manner. This is a fantastic opportunity for someone who has proven experience in a Merchandising role and is looking to make the next step up in their career; you’ll be given fantastic exposure to operations and will enjoy the benefits of working for one of the biggest names in the industry. If you’re that person and have been excited by what you’ve read, please don’t hesitate to apply. To apply directly please send a copy of your CV using the link below. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note The Advocate Group is acting as an employment agency & business..

Retail Merchandiser.

  • London
  • £30000 - £30000 per annum
  • Permanent
Posted 16 days ago

Job Type: Retail Merchandiser Salary: £28-32,000 plus excellent benefits package Location: London Sector/Industry: Fashion Job Reference: 23067 Are you a talented Retail Merchandiser looking to work for an established & successful brand? Are you proactive & commercially-savvy? Do you excel in a fast paced, autonomous environment? If that’s you then read on for more information on this excellent opportunity! You’ll benefit from working for one of the biggest businesses in the industry with trend-setting products;You’d be part of a collaborative team, pushing together to continue the impressive brand growth;You’ll enjoy superb career development and progression opportunities. Based in London, this Fashion business perfectly blend a forward thinking, innovative approach with a collaborative, supportive and mature working environment that really rewards success. With a number of brands in their portfolio, the business is an established & well recognised name with a deservedly excellent reputation as an employer! As Retail Merchandiser you will be responsible for managing all sales analysis, stock & allocations to ensure maximum sales and sell-through for all retail outlets, working alongside the Head of Retail to maximise store sales. Responsibilities include: Review store performance and stock levels in order to ensure appropriate stock replenishment;Administer a promotional strategy for all retail opportunities;Seasonally manage the forward planning of all stock requirements including new product launches, seasonal events and promotional periods;Ensure stock is ordered in line with any applicable critical paths etc;Liaise with sales team to ensure activities are coordinated. Successful candidates: You’ll have at least a years’ experience in a similar position;You’ll have experience supporting the development of retail merchandising plans;Will be experienced in liaising with factories, sales teams and logistics companies to ensure stock is delivered in an accurate and timely manner. This is a fantastic opportunity for someone who has proven experience in a Merchandising role and is looking to make the next step up in their career; you’ll be given fantastic exposure to operations and will enjoy the benefits of working for one of the biggest names in the industry. If you’re that person and have been excited by what you’ve read, please don’t hesitate to apply. To apply directly please send a copy of your CV using the link below. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note The Advocate Group is acting as an employment agency & business..

Deputy Head of Retail / Deputy Retail Manager / Catering Man.

  • London
  • £40000 - £40000 per annum
  • Permanent
Posted 16 days ago

Deputy Head of Retail / Deputy Catering Manager - South East London - Leading Venue - EXCELLENT SALARY!We are currently looking to recruit a Deputy Head of Retail to inspire and lead a large team for an accomplished food & beverage and hospitality company for one of their clients leading venues in South East London. They have recently undergone a major refurbishment and rebranding on their 40 food and beverage outlets.Your role will be to delivery consistent and exceptional standards across the retail business - exceeding agreed targets and continuing to grow the excellent service that is offered. You will be responsible for recruitment and retention, the development of team managers and front-line staff - providing inspirational leadership. You will also be commercially accountable for all aspects of budgets (P&Ls, budgets, forecasts) and analyse performance statistics.This role would suit a natural leader, with senior management experience - minimum 5 years a F&B management level. It is also essential that you have multi site and outlet knowledge and be positive and passionate about food! Responsibilities Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awarenessAchieve forecasted revenues in the retail operation whilst exceeding guest expectationsoperational procedures and staffing to ensure improved customer service and cost savings.Maintain day to day contact with the client/management to engender great working relationshipsIn conjunction with the Health and Safety advisor, undertake regular health and safety audits of the retail operation and direct corrective action if required. Ensure full implementation of the companys food safety policy and proceduresBuild, lead and manage an effective team with clear succession and development plans, ensuring measurable KPIs are set in line with business objectives Ideal Candidate 5+ years experience in a retail environment EssentialExperience in an Arena, Stadium / fast paced beverage environment EssentialExperience in delivering quality fast food -EssentialExperience of managing via a complex matrix of operations within a contract environment DesirableIndustry Awareness EssentialTo able to work unsociable hours i.e. weekends and late finishesStrong leadership, communication and financial skillsStrong organisational and labour skillsComputer literateA can do attitudeMotivated by a passion for quality and great service deliveryCreative in thinking and approachAbility to deal with a wide range of people and departmentsStandards and quality driven, hands-on management styleEffective team playerAssertive, calm, works well under pressure and meet strict deadlines So if you are a strong manager with the above skills and would like to develop your career within a forward thinking company then please call us or email a CV.The excellent salary will be disclosed on application.Our client is an equal opportunities employer.Due to the high levels of applications if you do not hear from us within 2 weeks your application has been unsuccessful .

Deputy Head of Retail / Deputy Retail Manager / Catering Man.

  • London
  • £40000 - £40000 per annum
  • Permanent
Posted 16 days ago

Deputy Head of Retail / Deputy Catering Manager - South East London - Leading Venue - EXCELLENT SALARY! We are currently looking to recruit a Deputy Head of Retail to inspire and lead a large team for an accomplished food & beverage and hospitality company for one of their clients leading venues in South East London. They have recently undergone a major refurbishment and rebranding on their 40 food and beverage outlets. Your role will be to delivery consistent and exceptional standards across the retail business - exceeding agreed targets and continuing to grow the excellent service that is offered. You will be responsible for recruitment and retention, the development of team managers and front-line staff - providing inspirational leadership. You will also be commercially accountable for all aspects of budgets (P&Ls, budgets, forecasts) and analyse performance statistics. This role would suit a natural leader, with senior management experience - minimum 5 years a F&B management level. It is also essential that you have multi site and outlet knowledge and be positive and passionate about food! Responsibilities Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awareness Achieve forecasted revenues in the retail operation whilst exceeding guest expectations operational procedures and staffing to ensure improved customer service and cost savings. Maintain day to day contact with the client/management to engender great working relationships In conjunction with the Health and Safety advisor, undertake regular health and safety audits of the retail operation and direct corrective action if required. Ensure full implementation of the companys food safety policy and procedures Build, lead and manage an effective team with clear succession and development plans, ensuring measurable KPIs are set in line with business objectives Ideal Candidate 5+ years experience in a retail environment Essential Experience in an Arena, Stadium / fast paced beverage environment Essential Experience in delivering quality fast food -Essential Experience of managing via a complex matrix of operations within a contract environment Desirable Industry Awareness Essential To able to work unsociable hours i.e. weekends and late finishes Strong leadership, communication and financial skills Strong organisational and labour skills Computer literate A can do attitude Motivated by a passion for quality and great service delivery Creative in thinking and approach Ability to deal with a wide range of people and departments Standards and quality driven, hands-on management style Effective team player * Assertive, calm, works well under pressure and meet strict deadlines So if you are a strong manager with the above skills and would like to develop your career within a forward thinking company then please call us or email a CV. The excellent salary will be disclosed on application. Our client is an equal opportunities employer. Due to the high levels of applications if you do not hear from us within 2 weeks your application has been unsuccessful.

Retail Application Systems Analyst / Retail Systems Interface Analyst.

  • London
  • £35000 - £35000 per annum
  • Permanent
Posted 16 days ago

Retail Application Systems Analyst / Retail Systems Interface Analyst with basic experience of SQL scripting, CIMS, Microsoft Dynamics AX or EDI Links interface issue resolution is required for this hybrid retail technology position working for a leading luxury retailer offering excellent career growth and training. The successful Application Systems Analyst / Retail Systems Interface Analyst will be working within an established and vibrant technology team supporting and opening multiple stores across the UK. Daily tasks will include: Importing sales data (pricing and stock data); working with merchandising to make sure the figures are correct; monitoring and reacting to issues surrounding interfaces from all systems involving stock movements, returns, POS, digital signage, concessions, web orders and product information; setting up new stores to include application configuration and working with 3rd parties to build and test the new systems, tills and all associated equipment before trading starts. This position would suit applicants with some basic knowledge of SQL able to write basic scripts and who want to develop their skills in this area and/or have a technical understanding of EDI Links interfaces, databases, scripting, automation and monitoring. This position would be a great career move for applicants wanting to move away from logging and flogging tickets in a traditional IT support role who are searching for more technically challenging IT work.

Deputy Head of Retail / Deputy Retail Manager / Catering Man.

  • London
  • £40000 - £40000 per annum
  • Permanent
Posted 16 days ago

Deputy Head of Retail / Deputy Catering Manager - South East London - Leading Venue - EXCELLENT SALARY! We are currently looking to recruit a Deputy Head of Retail to inspire and lead a large team for an accomplished food & beverage and hospitality company for one of their clients leading venues in South East London. They have recently undergone a major refurbishment and rebranding on their 40 food and beverage outlets. Your role will be to delivery consistent and exceptional standards across the retail business - exceeding agreed targets and continuing to grow the excellent service that is offered. You will be responsible for recruitment and retention, the development of team managers and front-line staff - providing inspirational leadership. You will also be commercially accountable for all aspects of budgets (P&Ls, budgets, forecasts) and analyse performance statistics. This role would suit a natural leader, with senior management experience - minimum 5 years a F&B management level. It is also essential that you have multi site and outlet knowledge and be positive and passionate about food! Responsibilities Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awareness Achieve forecasted revenues in the retail operation whilst exceeding guest expectations operational procedures and staffing to ensure improved customer service and cost savings. Maintain day to day contact with the client/management to engender great working relationships In conjunction with the Health and Safety advisor, undertake regular health and safety audits of the retail operation and direct corrective action if required. Ensure full implementation of the companys food safety policy and procedures Build, lead and manage an effective team with clear succession and development plans, ensuring measurable KPIs are set in line with business objectives Ideal Candidate 5+ years experience in a retail environment Essential Experience in an Arena, Stadium / fast paced beverage environment Essential Experience in delivering quality fast food -Essential Experience of managing via a complex matrix of operations within a contract environment Desirable Industry Awareness Essential To able to work unsociable hours i.e. weekends and late finishes Strong leadership, communication and financial skills Strong organisational and labour skills Computer literate A can do attitude Motivated by a passion for quality and great service delivery Creative in thinking and approach Ability to deal with a wide range of people and departments Standards and quality driven, hands-on management style Effective team player * Assertive, calm, works well under pressure and meet strict deadlines So if you are a strong manager with the above skills and would like to develop your career within a forward thinking company then please call us or email a CV. The excellent salary will be disclosed on application. Our client is an equal opportunities employer. Due to the high levels of applications if you do not hear from us within 2 weeks your application has been unsuccessful.

Retail Store Manager.

  • London
  • £26000 - £26000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager £26 - 28,000 + Store & Company Bonus & Benefits Ilford The Company Established for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth. The Role As Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star. The Candidate The position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career..

Retail Store Manager - Piccadilly.

  • London
  • £26000 - £26000 per annum
  • Permanent
Posted 16 days ago

AREAS OF ACCOUNTABILITY Customer Service and Store/Concession Performance Maintain and increase the sales figures of the store/concession. Actively search for new business opportunities outside of the store/concession. Effectively manages all of the sales performance of the store/concession by completing daily/weekly/monthly sales charts. Confidently liaises with all host management. Regularly assesses the store/concession turnover, and uses initiative to implement and improve the takings. Ensure that sales budgets/targets are communicated to staff and the progressive result of the store/concession. Monitor productivity of the sales staff on a weekly/monthly basis, including completing all the in store sales charts. Ensure staff acknowledge customers quickly and offer friendly, courteous and efficient service. Be aware of competitor ranges and price points, and ensure that you regularly visit other retailers. Record and reports any missed opportunities via your weekly report, and email to head office. Manage all customer follow up and ensure that it is done promptly and efficiently. Manage the level of after sales service and repairs for customers, including all correspondence. Manage any phone enquiries/sales to ensure they are handled promptly and efficiently. Manage the mystery shop store/concession result, and ensure this is communicated to the individual staff member and all other team members. Manage all customer enquires and complaints, and ensure they are dealt with in a prompt and pro-active manner. Ensure that the shop floor coverage is maintained, and that staff are allocated to cover key areas. Page 2 of 3 Staff Training & Development Manage the training/coaching of staff in company selling techniques. Ensure that training sessions are organised and held on a regular basis for the staff. Communicate any relevant company information to staff, this includes ensuring a regular weekly team meeting takes place. Ensure staff use and understand the company mystery shop guidelines. Ensure that all staff has a thorough knowledge of all products. Ensure that all staff has a thorough understanding of the company mystery shop format, and that this is used as a method of training. Staff Management Manage staff discipline and carry out coaching as required. Ensure all store/concession company rules and standards are adhered to at all times by staff. Conducts a staff meeting at least once a month. Confident in delegating to managers and team. Ensures that the daily planner is organised and actioned. Manages the schedule of staff performance appraisals. Conducts staff performance appraisals, involving the management team when required. Regularly assesses all team performance, including any targets set for individual staff members. Manage the store/concession dress code of your team. Visual Merchandising Responsible for the implementation of all store/concession visual merchandising guidelines, including windows. Direct your management team, and staff to uphold all of the company in store guidelines. Coach and train staff in all company visual merchandising guidelines. Ensure the products are clean, tidy and well presented to company guidelines. Ensure a high level of store/concession housekeeping, including the shop front is maintained at all times, and giving direction to cleaners. Regularly liaises with the company visual merchandise manager. Administration Responsible for the handling of cash, petty cash and all other financial transactions. Implements any changes to procedures quickly and efficiently to company standards. Accurately completes any weekly/monthly paperwork to company standards. Ensures any paperwork completed by staff is done correctly and to company standard. Maintains all paperwork and files in the store/concession including the office area, in a methodical manner. Manages any markdowns, price changes, discontinued lines that need to be actioned. Liaise with head office and/or other stores on a regular basis. Manages all store/concession price files, store and brand profiles, and uses these to assist with stock requests and replenishment. Regularly checks company information on the company intranet. Responsible for all communication to Pelham. Responsible for all communication to company marketing department. Page 3 of 3 Communicates all marketing and PR information to the staff and ensures that we have the necessary product at the store/concession. Manages all controllable expenditure at the store. Product Management Manages the movement of stock into and out of the store/concession. On a daily basis ensure that replenishment is carried out to the store/concession schedule and to the movement reports. Manage the schedule of deliveries that are expected to the store/concession. Ensure that all deliveries are processed correctly. Management of the store/concession stock profiles including regular checks of product levels at the store, and communicate any issues. Manage any stock counts that are carried out at the store/concession as instructed by Head Office. Ensure that all stockroom areas are kept in a tidy and methodical manner. Manage product availability and out of "STOCKS" and communicate this to the team. Health & Safety Manage the health and safety requirements of the store/concession, and ensure that staff upholds these policies. Highlight any potential risk areas to relevant personnel. * Ensure all members of your team understand the correct stock handling procedures e.g. lifting and unpacking of boxes, using sharp instruments and any relevant training is arranged. .

Retail Store Manager - Piccadilly.

  • London
  • £26000 - £26000 per annum
  • Permanent
Posted 16 days ago

AREAS OF ACCOUNTABILITY Customer Service and Store/Concession Performance Maintain and increase the sales figures of the store/concession. Actively search for new business opportunities outside of the store/concession. Effectively manages all of the sales performance of the store/concession by completing daily/weekly/monthly sales charts. Confidently liaises with all host management. Regularly assesses the store/concession turnover, and uses initiative to implement and improve the takings. Ensure that sales budgets/targets are communicated to staff and the progressive result of the store/concession. Monitor productivity of the sales staff on a weekly/monthly basis, including completing all the in store sales charts. Ensure staff acknowledge customers quickly and offer friendly, courteous and efficient service. Be aware of competitor ranges and price points, and ensure that you regularly visit other retailers. Record and reports any missed opportunities via your weekly report, and email to head office. Manage all customer follow up and ensure that it is done promptly and efficiently. Manage the level of after sales service and repairs for customers, including all correspondence. Manage any phone enquiries/sales to ensure they are handled promptly and efficiently. Manage the mystery shop store/concession result, and ensure this is communicated to the individual staff member and all other team members. Manage all customer enquires and complaints, and ensure they are dealt with in a prompt and pro-active manner. Ensure that the shop floor coverage is maintained, and that staff are allocated to cover key areas. Page 2 of 3 Staff Training & Development Manage the training/coaching of staff in company selling techniques. Ensure that training sessions are organised and held on a regular basis for the staff. Communicate any relevant company information to staff, this includes ensuring a regular weekly team meeting takes place. Ensure staff use and understand the company mystery shop guidelines. Ensure that all staff has a thorough knowledge of all products. Ensure that all staff has a thorough understanding of the company mystery shop format, and that this is used as a method of training. Staff Management Manage staff discipline and carry out coaching as required. Ensure all store/concession company rules and standards are adhered to at all times by staff. Conducts a staff meeting at least once a month. Confident in delegating to managers and team. Ensures that the daily planner is organised and actioned. Manages the schedule of staff performance appraisals. Conducts staff performance appraisals, involving the management team when required. Regularly assesses all team performance, including any targets set for individual staff members. Manage the store/concession dress code of your team. Visual Merchandising Responsible for the implementation of all store/concession visual merchandising guidelines, including windows. Direct your management team, and staff to uphold all of the company in store guidelines. Coach and train staff in all company visual merchandising guidelines. Ensure the products are clean, tidy and well presented to company guidelines. Ensure a high level of store/concession housekeeping, including the shop front is maintained at all times, and giving direction to cleaners. Regularly liaises with the company visual merchandise manager. Administration Responsible for the handling of cash, petty cash and all other financial transactions. Implements any changes to procedures quickly and efficiently to company standards. Accurately completes any weekly/monthly paperwork to company standards. Ensures any paperwork completed by staff is done correctly and to company standard. Maintains all paperwork and files in the store/concession including the office area, in a methodical manner. Manages any markdowns, price changes, discontinued lines that need to be actioned. Liaise with head office and/or other stores on a regular basis. Manages all store/concession price files, store and brand profiles, and uses these to assist with stock requests and replenishment. Regularly checks company information on the company intranet. Responsible for all communication to Pelham. Responsible for all communication to company marketing department. Page 3 of 3 Communicates all marketing and PR information to the staff and ensures that we have the necessary product at the store/concession. Manages all controllable expenditure at the store. Product Management Manages the movement of stock into and out of the store/concession. On a daily basis ensure that replenishment is carried out to the store/concession schedule and to the movement reports. Manage the schedule of deliveries that are expected to the store/concession. Ensure that all deliveries are processed correctly. Management of the store/concession stock profiles including regular checks of product levels at the store, and communicate any issues. Manage any stock counts that are carried out at the store/concession as instructed by Head Office. Ensure that all stockroom areas are kept in a tidy and methodical manner. Manage product availability and out of "STOCKS" and communicate this to the team. Health & Safety Manage the health and safety requirements of the store/concession, and ensure that staff upholds these policies. Highlight any potential risk areas to relevant personnel. * Ensure all members of your team understand the correct stock handling procedures e.g. lifting and unpacking of boxes, using sharp instruments and any relevant training is arranged.

Retail Store Manager.

  • London
  • £26000 - £28000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager£26 – 28,000 + Store & Company Bonus & BenefitsHounslowThe CompanyEstablished for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth.The RoleAs Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star.The CandidateThe position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career. .

Retail Store Manager.

  • London
  • £16380 - £16380 per annum
  • Permanent
Posted 16 days ago

VIP Premium Vaping & E-Liquids has an exciting opportunity for a Retail Store Manager to join their team based in Croydon. You will be employed on a full time permanent basis and receive a competitive hourly rate of £8.40- £9.00 per hour. Are you a vaper? Do you use an electronic cigarette? Come and work for the UK's Leading Premium Vaping & Electronic Cigarette Operator, VIP. An opportunity with such autonomy and growth are few and far between. As a Retail Store Manager within this fast paced business, you are going to be at the very heart of the action. Responsibilities of our Retail Store Manager - Driving sales and meeting targets - Providing excellent customer service - Setting daily sales targets - Stock control - Motivating staff to exceed set sales targets - Opening and closing of the store - Marketing the store - Staff HR & disciplinary - Working with centre management at the shopping to build relationships - Maximising the commercial impact of the kiosk visual merchandising - Housekeeping – keeping an immaculate kiosk - Responsibility for the Profit and Loss account for the store - Succession planning Skills needed to become our Retail Store Manager - Previous management experience in retail/ customer service - Clear and concise numeracy & communication skills - Professional, enthusiastic and friendly approach at all times - Excellent team player - A sales & target driven person is a must! - You don’t have to be a vaper, but if you are that would be an advantage Benefits of working for us In addition to the above requirements, the company also offers staff discounts, an achievable bonus scheme, 28 days annual leave (includes bank holidays), VIP uniform and full training will be provided. If you feel you are the right candidate for the role as our Retail Store Manager then please click ‘apply’ now! We’d love to hear from you.

Retail Store Manager.

  • London
  • £26000 - £28000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager£26 – 28,000 + Store & Company Bonus & BenefitsHarrowThe CompanyEstablished for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth.The RoleAs Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star.The CandidateThe position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career. .

Retail Store Manager Designate.

  • London
  • £26000 - £26000 per annum
  • Permanent
Posted 16 days ago

This position would suit a General manager, Sales manager or Store Manager, who has worked within a customer facing, sales focused environment. £26,000 - £27,500 Basic Salary - £35,000 OTE The Company We’re recruiting on behalf of one of the UK’s leading providers of self-storage solutions! With over 100 stores across the UK, our client is focused on providing exceptional customer service, whilst selling the right storage solution to their customers. Key Responsibilities • To help manage the centre, ensuring that all tasks are completed to a highest standard • To deliver the centre sales targets, KPI's and objectives across all revenue streams • To manage, motivate and support the team to maximise all sales opportunities • To help maintain a clear focus on exceeding the customer’s expectations and building relationships with customers Desired Skills • Previous experience within a target driven, sales focused environment • Previous experience within a face to face customer service environment • Management experience with the ability to coach, support and motivate a team to achieve targets • Ability to build rapport with customers both face to face and over the phone • Hands-on attitude with a willingness to lead from the front • Previous experience in the delivery of fantastic customer service Other key points • £26,000 - £27,500 Basic Salary - £35,000 OTE • 40 hours per week (any 5 out of 7 days). • As a Designate Manager, you will be based in one store, but may be required to travel to alternative stores to provide support.

Retail Store Manager.

  • London
  • £26000 - £28000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager£26 – 28,000 + Store & Company Bonus & BenefitsIlfordThe CompanyEstablished for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth.The RoleAs Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star.The CandidateThe position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career. .

Retail Store Manager.

  • London
  • £26000 - £26000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager £26 - 28,000 + Store & Company Bonus & Benefits Wood Green The Company Established for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth. The Role As Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star. The Candidate The position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career..

Retail Store Manager.

  • London
  • £26000 - £28000 per annum
  • Permanent
Posted 16 days ago

Retail Store Manager£26 – 28,000 + Store & Company Bonus & BenefitsKensingtonThe CompanyEstablished for over 100 years this High Street fashion based retailer has managed to combine all the benefits of being a financially stable dependable business offering both security and structure with plenty of future development and career opportunities provided through a carefully planned and costed expansion plan. It’s managed to do both by being true to its core values of offering great product in a customer friendly environment, by living its mission statement and, most importantly, by empowering and inspiring its store teams. As part of continued growth throughout London they are now looking for a small number of Store Managers to take on new and existing sites and to play a key part in the businesses short and medium term growth.The RoleAs Store Manager you will firstly own the commercial performance of your store. Driving sales, managing performance, leading your team to maximise commercial opportunity, this will all be second nature and managers will thrive in an environment that gives them room to do their job and rewards their efforts. The business has strong brand values and wants to empower teams through those values so, although a very busy and high turnover environment, Store Managers must not lose sight of the need for good standards, maximum availability and great service. It’s a role to really challenge Store Managers across all aspects of the job but the business takes the training and development of its people very seriously and is prepared to offer an industry leading training program to ensure that, once in post, people are comfortable with their role and able to excel. Although already a position to warrant serious consideration the company is also opening many new sites, has an enviable record of nurturing and developing internal talent and is always on the look-out for the next rising star.The CandidateThe position will appeal to any established retail manager who wants security, reliability and structure. In a challenging retail environment, a business with a clear direction that is solid financially allows managers to focus on doing their job rather than worrying about how long it will last. Great training gives people certainty around how to operate, how to manage and how to be the best they can be. A challenging and fast moving role keeps managers engaged, challenged and constantly looking for ways to be better. The role is best suited to aspirational individuals that want to be both tested and supported, challenged but managed within a clear framework and rewarded for their efforts both through excellent store based incentives and clear development programs. Background wise, applicants can come from any high street retail business as long as it’s busy but still customer focussed. It really is less important what you do now, and more important that you are committed, hard-working and want more control over your career. .

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