NIGHT REPLENISHMENT AND ASSISTANT OPERATIONS MANAGER SOUGHT BY FAST PACED, HIGH TURNOVER, VERY SUCCESSFUL, MULTI BRAND LUXURY RETAILER. My Client is a very well established, extremely successful, multi-brand luxury retail, who is enjoying global expansion. As a result they have a vacancy in the Stansted Airport area for an ambitious, enthusiastic and driven operations manager. YOU MUST BE; An experienced assistant store or operations manager or stock controller who understands the levels of service required within the luxury sector. Key Qualities Required: 1.Open to challenge 2.Passion for people 3.Role models behaviours to peer group and beyond 4.Demonstrates initiative and completes to deadlines Job Description you will be assisting in the running of the replenishment and operations teams - there will be overlap with store management teams - so an customer centric approach is still important. The total stores business' is in excess of £75m annual turnover, team size 20 heads. Stock replenishment, cleanliness, and stockfile integrity. Control and management of stockrooms and administration teams to maintain correct stockfile. Responsible for ensuring teams work safely to company, and legal guidelines. Development and management of a team of leaders and staff to fulfill their potential. Focus on 24 hour operation, candidate will be required to build strong working relationships with the night operation and front of house teams to continually deliver high levels of internal customer service. KPIs - Sales, EBITDA, stockholding/weeks cover, absence, labour turnover, stockloss, HSE training. Managing a team of 20-30 Key People Accountabilities - To develop their teams to deliver great service at all times. Must be able to demonstrate great coaching skills and people skills. Able to communicate and work with differing levels of management and staff, open and willing to give and receive challenge to develop the business and individual whilst bearing in mind our goal to be an employer of choice. Career development - level one role within operations, with view that this candidate is someone who would develop to a senior role. Key challenges - Pace of delivery within a tight window, whilst valuing all our staff. Working with other teams, head office,and Suppliers If this role is right for you , please send your CV via the link below or call Ian Gerstein on for more information. Mandeville is acting as an Employment Agency in relation to this vacancy.