The Company and the Role: This 5 star hotel situated in the New Forest, Hampshire is currently looking for a dedicated and passionate, customer focused Night Porter, offering award winning guest support throughout the night. The position is permanent. The Hotel is laid-back luxury at its best - a stunning building set in the middle of the New Forest landscape, where ancillary duties could require you to learn bee keeping or how to land a helicopter, being just some of the amazing experiences you could be involved in. A multi-award-winning 32 bed hotel with a restaurant which has a different approach to hospitality - fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. The opportunity to join their friendly Front of House Night Team, at their Flag Ship 5 Star Hotel venue. Key Features of the Role: As a Night Porter you will be in charge of the hotel in the absence of management, and it is essential that you are a confident and committed individual, that is comfortable following directions but also working alone. You must be able to adapt to different situations that develop in the night, ensuring all the guest's needs are catered for, at all times. The Night Porter vacancy is a permanent full time position working 5 days a week, 42.5 hour base. The shift starts at 22:30pm and ends at 07:30am. Using your customer service skills and experience to achieve positive results with guest enquiries, at late check-in or check-out, late night drinks or food, while the Hotel has restricted services running on its Italian menu and fully licenced bar, to name just the basic few. Being visible, approachable and engaging with guests during the night shift is a key requirement in this role. Knowledge and Skills: You will be an accomplished Night Porter. A robust and reliable attitude is essential in this role, full training will be provided. You must have previous Night Porter experience within a hotel environment. You must be an approachable and engaging personality, who can handle guest enquiries and requests during quieter night shifts. You must be used to working nights, and maintaining a visible presence to any visitors, in a similar customer service role. Use of Opera Hotel system would be a massive advantage. Must have your own transport to get to the venue for interview and work, as no reliable public transport links. What's on Offer? As Night Porter you have the opportunity to join an amazing and award winning 5 Star Hotel Team, with genuine personal, tailored career development. A basic salary up to £19,000 per annum. In addition, you will be entitled to a tronc payment. Training on anything from bee keeping to helicopter landing skills and everything else in-between. Access to work across the Hotel group during the Ski Season in France or take advantage of the Hotels access to a super yacht Working 5 days a week, 42.5 hours base. Shift starts at 22:30 and ends at 07:30. Holiday entitlement is 20 days plus all bank and public holidays, rising by 1 day each year for 5 years. The Company also offers a Pension, Meals on Duty, Uniforms, Long Service Awards, Childcare Vouchers, Cycle to Work Scheme, Perkbox employee discount scheme, Discounts on room rates across the Group's hotels and Discounted meals and Spa days across the Group's hotels. In addition, there will be access opportunities with leading hoteliers, chefs and hospitality entrepreneurs, with a chance to shadow and train with them. Development opportunities exist within the Group and they look to grow their people by way of a "Budding Entrepreneurs" Programme, their in-house hospitality training scheme. A live-in option is available subject to availability and personal contribution towards the rent. Applicants Please Note: Do not apply for this vacancy unless you are an experienced Night Porter based in Hampshire with your own transport. By applying for this vacancy, you are giving your consent for us to hold your details on our database. The rpc Group of Companies receives an overwhelming number of CV's /Resumes each day, and each one is reviewed personally by a Consultant. Our pre-selection process is very thorough in order to meet the specific requirements of our clients. If your details meet the criteria set by our client, then we will contact you regarding the position. If you are not contacted by us, then please assume that your application has not been successful on this occasion. However, we will keep your details on file and should another suitable or matching vacancy become available then we will contact you. Should you not wish for your details to remain on our database then please contact us. We highly recommend you "Like" or "Follow" our social media pages (Facebook, Twitter etc) as we post all our vacancies through notifications and you may find an alternative vacancy that is suitable.