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IT Systems Engineer / IT Support

  • Redruth, Cornwall, England
  • £27k - 32k per year
  • Permanent
Posted 19 days ago

IT Systems Engineer / IT Support Location: Truro, Cornwall Salary: £27,000 - £32,000 + Generous Leave Allowance, Supported Training / Certification Programme, Rapid Progression and Promotion for exceptional candidates, Company Pension An excellent opportunity for an experienced IT Engineer looking to further their career in IT services with a fast-growing and highly regarded Managed Services Provider About Our Client: Established in 2004, our client is a leading IT and network support provider for businesses based in Cornwall and the South West. As a Microsoft Gold Partner, they offer highly technical, accredited systems support, and pride themselves on their customer led approach to service. They also hold Cisco Premier Partner status, as well as being a Google G Suite Authorized Re-seller. About the IT Systems Engineer / IT Support role: You will be responsible for developing and delivering technical projects for clients and the installation, migration and maintenance of critical business systems. You will provide remote and onsite support to customers as well as scoping new solutions to our broad range of customers and providing pre-sale technical advice. The role will be based predominantly in the office, but will require some travel to customer sites. You will be expected to participate in an on-call rota and undertake some out of hours' work, as is necessary full clean UK driving licence is essential. Requirements of the IT Systems Engineer / IT Support role: You will have solid help desk experience and technical IT certifications, such as Microsoft MCSA, MCSE, and/or Cisco CCNA. You may have, or be working towards your CCNP. You are keen to enhance and build upon your existing skills and will be expected to learn new skills with guidance and pass industry certifications. Some experience of network design and architecture would be advantageous. You have outstanding communication and customer service skills, taking pride in all your work with high levels of detail and can build strong trustworthy relationships with clients. You have a calm, methodological approach to projects and troubleshooting, as well as the ability to assess and prioritise issues. Technical skills needed for this IT Systems Engineer / IT Support role: Essential Experience and knowledge of Active Directory Experience and knowledge of HP & Dell Desktops, Laptops, Servers Experience and knowledge of Networking Hardware, configuration and troubleshooting Experience and knowledge of Virtualisation Platforms, VMware and/or Hyper-V Experience and knowledge of Wireless Technology Experience and knowledge of Infrastructure Monitoring Technology Advanced Windows Server Platform Experience in Server 2008 & 2012 Advanced Microsoft Exchange Experience in 2010 & 2013 Experience in configuring and troubleshooting Cisco Networking Devices Experience in configuring and troubleshooting Storage Area Networking Devices Experience in Cloud Services - Google G Suite, Office 365 & Sharepoint Desirable Network Design and Planning Experience in SharePoint Experience in SQL * Linux You may have worked in the following capacities: IT Engineer, IT Solutions Engineer, IT Service Desk Engineer, IT Systems Analyst, IT Systems & Network Engineer, IT Infrastructure Engineer, IT Helpdesk Engineer. Feel you meet the above criteria of this IT Systems Engineer / IT Support role? Apply now!

IT Project Manager (Wealth Management IT) London

  • London
  • £525.00 - £625.00 per day
  • Contract
Expires in 13 hours

IT Project Manager Scrum Master Agile Banking Stakeholder Management MS Office Wealth Management DevOps Robotics IT Project Manager / Implementation Manager (Wealth Management IT) required by large Investment Bank, based in London to manage a portfolio of IT internal transformation initiatives for IT EMEA Branches including such topics as DevOps and Robotics implementation. Including some program and project management of specific initiatives. You will have previous experience working in an Investment Banking environment as an IT Project Manager / Implementation Manager with proven ability in project management across large global programs. Skills and Knowledge required are as follows: IT project management experience, including planning, execution and tracking of projects, working with a multitude of stakeholders within a crossfunctional matrix environment. People with experience of multiple business or IT areas are preferred. Experience of working to motivate and influence stakeholders in many different cultures. Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and IT organisations Ability to set realistic and practical project delivery goals, moreover be able to develop appropriate strategies for achieving these goals, successfully leading projects and programs ontime, onschedule and within budget Excellent understanding and experience in project and program management principles, methods and techniques (e.g. SDLC methodologies, Agile, SCRUM, SLDC/Waterfall, DevOps, Testing) Demonstrated ability to understand interdependencies between technology, operations and business needs Experience in drafting and submitting budget proposals and subsequent budget changes Experience negotiating vendor contracts Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance Stakeholder Management ability to be challenged and provide solutions under pressure Tools: Confluence, JIRA, ALM Octane, Excel, PowerPoint, project management tools Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking APPLY NOW, you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.

IT Sales Executive (IT Reseller) Aldershot URGENT

  • Aldershot, Hampshire
  • £24000 - £28000 per annum + OTE £45000 + Bens
  • Permanent
Posted 8 days ago

IT Sales Executives (IT Reseller) Aldershot URGENT Basic £24000£28000 + Commission + Corporate Benefits Penguin Recruitment is currently sourcing MOTIVATED and AMBITIOUS IT Sales Executives to join one of our most premier clients based in Aldershot. Our client is a specialist IT Reseller offering endtoend IT Networking, Storage and Security Solutions and boasting over 25 successful years of trading history to their name. They have since transformed themselves in to one of the most notorious and thriving IT Organisations in the market place and are now looking for individuals who can drive them forward. IT Sales Executives will immediately take on the responsibility of acquiring new business, working across all verticals and converting both cold and warm leads provided. IT Sales Executives will initially be expected to take on a 100% proactive role to build up your portfolio, however will benefit from account ownership therefore once you get the account on board it is yours! IT Sales Executives will be internally based therefore an excellent telephone manner is essential however you will be offered the opportunity to meet with clients to extend out and develop business relationships. IT Sales Executives will need a minimum of 12 years experience working for an IT Reseller or IT Services Provider within a sales role where you worked against cash and performance based targets. IT Sales Executives will be offered a competitive basic salary ranging from £24k£28k based on experience and have the opportunity to earn in excess of £45000 within your first year of employment from a standing start. Our client also offers a generous competitive corporate benefits package. Interested? To apply please email a copy of your CV to #####@######.### or alternatively call Nav Shoker on ##### ######for more information. Suitable Job Titles: Channel Account Manager, Sales Manager, Account Director Hybrid Account Manager, Internal Sales, Sales Executive, Corporate Account Manager, Account Executive, Telesales, Account Manager, Sales Advisor, Sales Consultant, Business Development Manager, Field Sales Executive, IT Sales

IT Recruitment Apprenticeship IT Recruitment Apprentice

  • Redhill, Surrey
  • + Bens + Bonus
  • Permanent
Posted a month ago

A school or college leaver educated to A Level standard is sought for IT Recruitment Apprenticeship IT Recruitment Consultant Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice with IT Recruitment Company Redhill, Surrey. We are a successful Redhill based IT Recruitment company currently offering a fantastic Apprenticeship opportunity to a recent school leaver to join our team as a Recruitment Administration Apprentice. As an Apprentice you will be a bright and ambitious individual seeking a genuinely good career opportunity in IT Recruitment Consultancy. We are located in modern offices close to the mainline railway station and local shops/amenities and we offer an excellent working environment. This IT Recruitment Apprenticeship IT Recruitment Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice role is broad based and varied focusing on candidate resourcing and selection. This will give you a sound foundation to a career in a fast paced, IT Contract and Permanent Recruitment environment. Apart from candidate resourcing you will also be answering incoming calls, preparing invoices, updating candidate and customer database records and assisting with company marketing and social media. As a company we are keen to fully utilise the skills and abilities of our team members so your duties will expand as your experience and confidence develop. You will have a structured career path but this will be tailored to capitalise on your individual strengths and career aspirations. You will receive one to one training and have a company mentor who will be able to support and assist you in establishing a successful career in Recruitment Consultancy. This role would only be suited to confident individuals possessing an excellent telephone manner. If you are a school or college leaver with A levels looking for an IT Recruitment Apprenticeship with genuinely good prospects then email us your CV for a swift response .

IT Applications Support Analyst / IT Systems Engineer

  • Derby, Derbyshire
  • Up to £26000 per annum
  • Permanent
Posted 8 days ago

Job Title: IT Applications Support Analyst Location: Derby, Derbyshire Salary: £26,##### ######Job Type: Full Time, Permanent (08:45 17:00 Monday to Friday) The Company was founded in 1809 and is the largest casual tableware brand in the UK. Their heritage is at the core of their business and their stoneware is still proudly made in England. Their brand positioning is Styled by Life versatile, beautiful and durable tableware and cookware designed for modern life. In recent years they have expanded into licensed tableware (Monsoon and James Martin), Glassware, Accessories and Cookshop products to offer the full tabletop solution. They are currently looking for an IT Applications Support Analyst who is able to support their subsidiary companies and departments through management of the various company business applications and IT infrastructure. The hours of the role are 08:45 17:00 Monday to Friday but there would potentially be the requirement to work outside of standard working hours to perform necessary support functions, system changes /or upgrades and support over busy trading times. There also may be some travel to remote sites to offer onsite support when necessary. Main Responsibilities: The Development and support of business applications including Oracle ERP, Xstore EPOS, EDI, Business Intelligence, data capture systems and their integrations into associated software and infrastructure platforms used within the company Disaster recovery and business continuity plans across all business systems Development and support of internal software/system Monitoring of daytoday operations (incl. systems backups) Front line support to all company system users Maintain documentation of operational procedures and policies Assist in user training when required Assist on the compliance to any applicable data protection policies (GDPR 2018) Adherence to all company policies and its procedures The Candidate: Essential Skills & Qualifications Relational database and SQL skills Experience in similar role supporting an ERP solution across multiple applications covering manufacturing, warehousing, supply chain and retail Willingness to learn new technologies and development languages to support future business requirements Multitasking & time management skills Polite and Courteous manner, with good interpersonal skills Flexible and openminded attitude Full clean UK driving licence Desirable Skills and Qualifications Knowledge of Oracle EBusiness Suite ERP Knowledge of XStore EPOS system Microsoft SQL Server / Oracle Database PL/SQL skills Company Benefits: Employee discount from day one Free onsite parking Canteen onsite Employee Assistance Programme 33 Days Holiday Personal Accident Cover Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of IT Helpdesk Analyst, IT Service Desk Analyst, Desktop Analyst, IT Integration, IT Support, IT Support Engineer, IT Customer Support Technician, IT Desktop Support, 1st Line Support Engineer, SQL Application Support, SQL Server Administrator, SQL Database Administrator, IT Services Support, IT Helpdesk Support, Service Desk Technician, Network Support Analyst, Database Support Analyst, Database Support Executive, Infrastructure Support, and Hardware Support may also be considered for this role.

IT Recruitment Apprenticeship IT Recruitment Apprentice

  • Redhill, Surrey
  • + Bens + Bonus
  • Permanent
Posted 9 days ago

A school or college leaver educated to A Level standard is sought for IT Recruitment Apprenticeship IT Recruitment Consultant Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice with IT Recruitment Company Redhill, Surrey. We are a successful Redhill based IT Recruitment company currently offering a fantastic Apprenticeship opportunity to a recent school leaver to join our team as a Recruitment Administration Apprentice. As an Apprentice you will be a bright and ambitious individual seeking a genuinely good career opportunity in IT Recruitment Consultancy. We are located in modern offices close to the mainline railway station and local shops/amenities and we offer an excellent working environment. This IT Recruitment Apprenticeship IT Recruitment Apprentice IT Recruitment Consultant Apprenticeship IT Recruitment Consultant Apprentice role is broad based and varied focusing on candidate resourcing and selection. This will give you a sound foundation to a career in a fast paced, IT Contract and Permanent Recruitment environment. Apart from candidate resourcing you will also be answering incoming calls, preparing invoices, updating candidate and customer database records and assisting with company marketing and social media. As a company we are keen to fully utilise the skills and abilities of our team members so your duties will expand as your experience and confidence develop. You will have a structured career path but this will be tailored to capitalise on your individual strengths and career aspirations. You will receive one to one training and have a company mentor who will be able to support and assist you in establishing a successful career in Recruitment Consultancy. This role would only be suited to confident individuals possessing an excellent telephone manner. If you are a school or college leaver with A levels looking for an IT Recruitment Apprenticeship with genuinely good prospects then email us your CV for a swift response .

Network & IT Support Engineer / IT Systems Administrator

  • Chichester, West Sussex
  • £18000 - £25000 per annum
  • Permanent
Posted 9 days ago

Job Title: Network & IT Support Engineer Location: Chichester, West Sussex Salary: £18,000 £25,000 per year Job type: Permanent, Full time (40 hours a week) The Company is a friendly, people centred Business to Business IT support consultancy based in Chichester, West Sussex and have been supporting local businesses since 2002. They are experiencing growth in key technologies including VoIP Telephony, Data Security and Protection. They are also GDPR Practitioners and provide advice and support in managing personal data. They have recently partnered with Solar Winds NCentral so that they can provide security based services to protect, backup valuable data and to monitor their clients network infrastructures. They have also just partnered with SonicWall and are wanting to promote the next generation firewalls to further complement their data security and protection theme. The Role: Since this is a relatively small but growing company your role is going to be very diverse and broad in terms of your day to day activities, so you wont need to worry about getting bored. Youll also need a flexible approach and the willingness to get stuck in to all aspects of the service as and when needed. But dont just think youll be stuck behind a support desk all day, youll also get to head out to client sites to provide support as well as to discuss their future needs while promoting all of the companys services, ensuring they provide the best and most complete package to all clients. The Candidate: Due to the fluid nature of the role its hard to say exactly what skills and experience you need but ideally youll have a minimum of 3 years support experience with good all round skills in Server 2012/2016 and legacy SBS 2008/2011. Active Directory, Exchange Server, RDP, VPN, an understanding of Hypervisors and Virtual Server technology such as HyperV and VMware, Networking TCP/IP, VLAN, Wireless Networks, Windows 7 & 10 Professional in domain environments, Hosted Exchange, Office 365 and on premise and hosted backup. It would also be advantageous if you had some experience or knowledge of the following: Web Hosting and DNS & MX management Cloudflare Ubiquiti UniFi managed switches EdgeRouters and UniFi Access Points Synology NAS Solarwinds N Central Monitoring and backup Notes: 20 days holiday plus Bank Holidays Must have own car and a clean driving licence Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Technical Support, IT Technical Support, Network support, Server Support, Server Support Technician, Helpdesk Support, IT Systems Engineer, IT Systems Technician, Systems Technician, Systems Administrator, IT Systems, Systems Developer, Systems Support, Software Support, 3rd Line Support, Systems Administrator, Systems Architect, Software Architect, 1st Line Support Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Commercial Systems Administration, Networking Engineer may also be considered for this role.

Junior IT Support Technician / IT Service Desk Technician

  • Derby, Derbyshire
  • Negotiable
  • Permanent
Posted 20 days ago

Job Title: Junior IT Support Technician Location: Derby, Derbyshire Salary: Competitive Job Type: Full Time, Permanent The Company was founded in 1809 and is the largest casual tableware brand in the UK. Their heritage is at the core of their business and their stoneware is still proudly made in England. The Companys Brand positioning is Styled by Life versatile, beautiful and durable tableware and cookware designed for modern life. In recent years they have expanded into licensed tableware (Monsoon and James Martin), Glassware, Accessories and Cookshop products to offer the full tabletop solution. The Head Office is based in the village of Denby, Derbyshire close to the A38/M1 with subsidiaries in North America and South Korea. Their product is available widely through their retail partners, their own Retail stores, websites and a number of distributor websites. They are currently looking for a Junior IT Support Technician to help support their company and departments various computer systems and IT infrastructure. Role and Responsibilities: Building / Installing / Upgrading / Supporting of company Desktop PCs, Laptops and Mobiles of varying Operating System level Administration of the company Windows network infrastructure (incl. User accounts / Server administration) Administration and support of the company email & telephony systems Disaster recovery and business continuity plans across all business systems Monitoring of daytoday operations (incl. systems backups) Front line support to all company system users Maintain documentation of operational procedures and policies Assist in user training when required Assist on the compliance to any applicable data protection policies (GDPR 2018) Adherence to all company policies and its procedures The successful candidate will have/be: Keen interest in all computing hardware and software facets Microsoft Windows Operating Systems User side PC hardware & software installation skills Willingness to learn new technologies to support future business requirements Multitasking & time management skills Polite and Courteous manner, with good interpersonal skills Flexible and openminded attitude Full clean UK driving licence Microsoft Windows Operating Systems Server side (desirable) Email systems product knowledge (desirable) AntiVirus / AntiMalare product knowledge (desirable) Working Hours: The hours of the role are 08:45 17:00 Monday to Friday but there would potentially be the requirement to work outside of standard working hours to perform necessary support functions, system changes /or upgrades and support over busy trading times. There also may be some travel to remote sites to offer onsite support when necessary. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Desktop Support, 1st Line Support and IT Systems Support may also be considered for this role.

Service Desk Analyst / IT Support / IT Helpdesk Support

  • Manchester, Greater Manchester
  • £18000 - £25000 per annum
  • Permanent
Posted 13 days ago

Job Title: Service Desk Analyst Location: Manchester Salary: £18,000 to £25,000 per annum Job Type: Full Time, Permanent Do you have proven experience of troubleshooting and technical issue resolution? As a dynamic and growing MSP, the Company has new opportunities for technically focused people looking to move their career onto the next level. Due to their commitment of delivering high level technical solutions to the expanding range of clients, they are looking for a Service Desk Analyst to join their technical team. The role will be based in Manchester, providing remote support for the Companys SMB and hospitality clientele. This is a fantastic opportunity for the successful candidate to utilise their technical expertise within a supportive and engaging environment. The Company is looking for a knowledgeable, skilled and experienced Technician who has experience of a wide array of technologies and is comfortable working in a technical support environment. This opportunity is perfect for someone looking to work within a fast growing, yet established technology focused Managed Service Provider. Responsibilities: Troubleshooting support desk issues across a wide range of technologies, providing efficient longterm solutions Working in both a 2nd and 3rd line capacity Being available to be deployed to a client site to resolve issues that require an onsite presence to complete Liaising with 3rd parties to resolve issues with bespoke applications Updating a ticket management system to maintain a detailed record of all faults and fixes Maintaining technical documentation to ensure client records are up to date Working as part of a team on project related work, assisting with planning and implementations activities As a Service Desk Analyst, you will report to the Technical Services Manager and will be responsible for providing technical services and support for a variety of high end clients across a full range of technology systems provided by the company. The Candidate: This is an exciting opportunity for an experienced Service Desk Analyst, wishing to remain ahead of the curve with Technology skills and knowledge, to join a Managed Service Provider (MSP) leading the way in offering complete technology solution for businesses in hospitality, SME and education sectors across the UK. Essential: A proven history of being able to troubleshoot and resolve technical issues across a client base with varying infrastructure and services 2nd and 3rd line support experience with advanced Microsoft desktop and server skills including Windows 7/10 and Windows Server 2008 to 2016 Strong Networking knowledge with experience configuring and maintaining converged network solutions Building and maintaining physical (HP and IBM) and virtual servers Demonstrable experience with ADDS, ADCS, DNS, DHCP and group policy Exchange Server 2007 and 2013 & Office 365 experience Exposure to MS SQL server 2008 to 2016 Managing SANs on fibre channel networks Strong knowledge of vSphere & HyperV Experience in remote diagnostics along with analysis and monitoring Experience managing backup environments, both cloud and onpremise Knowledge of ITIL v3 and Incident, Problem, Release & Change Management Procedures Desirable: IT related degree or relevant qualifications Microsoft Certifications Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Support Analyst, IT Helpdesk, IT Service Desk Technician, Desktop Analyst, IT Support, 1st Line IT Support, Helpdesk Support, 1st Line Support Engineer, IT Infrastructure Support Analyst and 1st Line Support Technician may also be considered for this role.

IT Transformation Agent Business IT Risk Analytics IB

  • London
  • £80000 - £90000 per annum + Bonus & Benefits
  • Permanent
Posted 15 days ago

IT Transformation Agent Risk Analytics Program Management Change Agent Operations IT Process Analysis Design Analysis Business and IT Transformation iKas International are currently recruiting for an IT Transformation Agent on behalf of an industry renowned, market leading investment bank who are looking to grow out their Risk Analytics team. Sitting within one of the banks most business critical areas, this is an opportunity for an accomplished IT Transformation professional who has previous experience operating as an internal or external consultant or change agent. You will have an extensive background across operations and other IT functions. You will be joining an ever growing team working on a market leading project playing a key role in helping shape the Risk team in their transformation. You will be providing hands on methodological support and providing hands on analytical work. Skills Required: The ideal candidate will have previous experience delivering within an investment bank acting as either an IT Transformation Consultant / Change Agent working across varied teams such as operations and other IT functions. You will possess excellent Process Analysis, Design Thinking and problem solving skills. Excellent Understanding of: 5+ years IT Transformation expertise Operated as an internal or external consultant or change agent Worked I varied environments across operations and IT Process Analysis, Design Thinking, Problem Solving Excellent client relationship management at all levels Experience using Agile practices Strong analysis skills, the skill to resolve complex problems and posit pragmatic solutions Excellent verbal, written and interpersonal skills Experience working in a teamorientated, collaborative environment Ability to lead discussions to a conclusion If this sounds inline with your skills and experience, please apply to get in touch and find out more from one of our specialist consultants. Your International Talent Provider iKas International Limited is providing recruitment services for this role. By clicking APPLY NOW, you confirm that you understand that any personal data you submit through your application will be used to provide you with our recruitment services. For further detail on how iKas International Limited process your data, please read the iKas Privacy Statement.

IT Support Engineer / 1st Line Support Engineer / IT Helpdesk

  • Nottingham, Nottinghamshire
  • £22000 - £28000 per annum
  • Permanent
Posted 21 days ago

Job Title: 1st Line IT Support Engineer Location: Nottingham Salary: £22,000 £28,000 per annum Job Type: Full Time, Permanent The Company are one of the premier UK specialists in SAP HANA and Microsoft Azure. They provide expert support to some of the largest global brands as well as leading SMEs. They achieve this through a combination of amazing talent and providing the highest quality customer service. So how are they different and why should you join the team? Are you a frustrated 1st line Engineer? Do you wish you could spend more time involved with fellow IT professionals than end users? Their customers are the IT departments of major UK and international companies. Do you wish to develop your skills and progress your career? Then you should apply here. About the Role: They are seeking to expand their Technical Support team which provides 1st and 2nd line technical support to their customers across their services. You will be a highly motivated team player with excellent customer communication and interaction skills. You will already have experience of working in a support team environment providing technical support to external customers. They diligently engage with customers to identify support issues proactively and reactively within their services including SAP HANA, Microsoft Azure, IT Infrastructure, VMware virtualisation as well as Business Applications. The role is based at their Nottingham office and supports customers on a Global basis. Main Responsibilities: Providing support to a wide range of customers in relation to infrastructure, configuration and Cloud technologies Resolving customer issues, incidents and problems where feasible at 1st or 2nd line through Runbooks and technical investigation Providing additional out of hours support on a rota based system Ensuring a timely response to Customer issues and incidents which are received via Telephone, App, Email or the Service desk tools Actively engaging through communication and all forms of interaction with Customers to understand, troubleshoot and identify issues and resolutions to these issues where possible Working with other Technical and Consultant teams to identify and codify new Cloud solutions and automation technologies, primarily Azure, Linux, Ansible, and Salt Performing customer optimisation daily checks, updates and maintenance to maximise the performance and availability of realtime analytics and data processing solutions The successful Candidate will have/ be: Ability to troubleshoot technical issues At least 1 year in a technical service desk or technical support desk environment Solid understanding of Linux An understanding of Cloud solutions ideally Microsoft Azure A logical problem solver and thinker able to simplify problems and identify root cause Excellent communication skills in both oral and written forms are required Friendly, considerate and supportive enjoys working in a team Good listener and able to understand problems and issues Desirable: Experience of IT in large organisations ITIL practices, large networks, security and process Experience with SuSE, RedHat and Ubuntu Experience of backup technologies and virtualisation Experience of working within an agile development environment (ideally Kanban/Scrum) with strong collaboration skills Knowledge of Windowsbased systems Experience of using IT support tools, diagnostic and configuration scripts and processes as well as Automation. Exposure to tools such as Ansible, Chef, Salt and Puppet would be beneficial Practical working knowledge of managing cloudbased infrastructure (eg. Terraform, CloudFormation, Azure Resource Manager) Microsoft Azure certifications or qualifications Any Linux orientated certifications (LPIC, RHCE etc) Whats on offer: Highly competitive salary and excellent benefits package Hugely supportive working environment with a dynamic culture and company Personal development, training and knowledge sharing from the CEO downwards Flexible and diverse working environment Sounds interesting? Please click the APPLY button to send your CV with a Cover Letter for this role Candidates with previous experience or job titles including; Desktop Support Engineer, Cloud Support Engineer, Technical Support Specialist, Technical Consultant, Linux, Azure, Technical Support Engineer, Cloud Engineer, Linux Support Engineer may also be considered for this role.

IT Assistant

  • Maidstone, Kent
  • £25000 - £30000 per annum
  • Contract
Posted 24 days ago

IT Assistant 9 Months Fixed Term Contract Public sector authority £30,000 My client is a newly formed ABS, created as a spin off from a local government authority. It launched in the summer of 2017 from newly refurbished premises in the heart of Kent. The business itself is almost unique in nature having a startup mentality driving business growth with an annual income circa £9 million. Have you got experience being an IT Assistant? Have you got the drive to work and join a fast growing and ambitious company? Apply now! The Role As an IT Assistant will work closely with the IT Manager to ensure the efficient day to day running of the IT Function. Oversee the helpdesk function to make sure that they are meeting SLAs within the organisation. Assist the IT manager with the effective management and running of the Peppermint/Dynamics CRM system. Main Duties and Responsibilities: To resolve complex technical incidents logged by clients in an efficient, professional and consistent manner. This will require extremely thorough analytical skills as well as drawing from your own personal experience. To be able to effectively triage multiple high complexity tickets for a demanding user base in the variety of infrastructures present in the firm. To be able to not only suitably diagnose but also make infrastructure design changes where required. To manage the change process and provide technical vetting for change controls to senior management before they are sent to the IT Manager for approval. To be able to reliably and succinctly document your working and provide regular technical briefings to management in a plainEnglish manner. Provide consistent and excellent communications to end users. Provide training and mentoring to 1st and 2nd line staff. Act as incident manager during Priority 1 and Major Incidents. Experience Supporting users with laptops, desktops, printers Experience with Windows 7 10 and desktop software including Microsoft Office Experience with Office 365 or Google Apps Experience with wifi, routers, broadband etc. Networking skills, TCPIP routing, DNS, VLANs Active directory, Office 365, Exchange, SQL Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

IT Lecturer

  • shropshire
  • £17.50 - £20.00 per hour + Plus Statutory Holiday Pay
  • Temporary
Posted 9 days ago

A fantastic opportunity is available at a college based in Shropshire that has been rated as GOOD by Ofsted. All feedback with current staff working at the college has been very positive. Protocol are looking for a IT Lecturer who is able to do 7 days cover in January. Week 1: Tuesday 09:00 16:00, Wednesday 09:00 14:30, Thursday 09:00 16:00 Week 2: Monday 09:00 10:30, Tuesday 09:00 16:00, Wednesday 09:00 14:30, Thursday 09:00 16:00 Please note that the hours above are not full teaching hours they do include breaks. Role responsibilities you will be responsible for delivering IT up to level 3. The person & qualifications You must hold a minimum level 3 IT qualification you must have a valid DBS on the Update Service or be willing to apply for one You must have experience delivering level 3 BTEC IT. You must have a formal teaching qualification About Protocol Protocol are the specialist fullservice recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first. Were more than a recruitment agency we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, weve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits your future is in good hands. The legal bit Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a selfemployed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010. As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.

IT Analyst

  • Stourbridge, West Midlands
  • £24000 - £27000 per annum
  • Permanent
Posted 23 days ago

Fantastic new and exciting opportunity??? Are you a selftaught developer / graduate IT Developer??? Our client, a large manufacturing business are seeking to appoint an IT Developer to join their development team. Duties include: Responsible for supporting our existing software, IT interfaces and web development. Working on development projects Working with SQL databases, reporting tools and web sites. Using reporting tools (Crystal Reports) Qualifications Required: ALevel or BSc Degree in Computer Science, or a Related Field. Knowledge of Microsoft Dynamics GP would be an advantage Job Skills: VB .NET SQL Server Active Directory Microsoft Exchange SIP & VoIP Phone Systems (3CX) Excellent problemsolving skills and passion for learning Experience using HTML, CSS, either commercially or on your own personal projects A dedication to push the world forwards by utilising the power of digital technology If you are interested in this role please apply online or contact Craig at the West Bromwich branch

IT Trainer

  • West Yorkshire
  • £25000 - £30000 per annum + Company Benefits
  • Permanent
Posted 22 days ago

IT Trainer Law Firm Leeds / Bradford / West Yorkshire £25/30k My client are looking to recruit an experienced IT Trainer to take full ownership of preparing and delivering a Training program. You will ideally have been performing the role, in a Law Firm for at least 1 year and be experienced in technologies such as MS Office / Windows and Legal Applications The client are highly regarded and this will give the individual the opportunity to join a true industry leader. If you have relevant experience and keen to develop your career, please forward through a CV to Graham @ QED recruitment to discuss further.

IT Lecturer

  • Trafford, greater Manchester
  • £30000 - £35000 per annum
  • Permanent
Posted a month ago

Protocol are working with an FE college based in Greater Manchester. The college have recently been graded as good and are one of the leading providers in the Greater Manchester area. They are looking for a full time permanent BTEC IT Lecturer to join their growing team. Role responsibilities Delivering outstanding sessions on the BTEC level 1 3 programmes The person & qualifications A relevant Teaching qualification (PGCE or equivalent) Hold a relevant IT or Computing qualification Have experience delivering the BTEC programmes within the last 12 months *Have extensive experience working within the Further Education sector About Protocol Protocol are the specialist fullservice recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first. Were more than a recruitment agency we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, weve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive

IT Trainer

  • West Yorkshire
  • £25000 - £30000 per annum + Company Benefits
  • Permanent
Posted 8 days ago

IT Trainer Law Firm Leeds / Bradford / West Yorkshire £25/30k My client are looking to recruit an experienced IT Trainer to take full ownership of preparing and delivering a Training program. You will ideally have been performing the role, in a Law Firm for at least 1 year and be experienced in technologies such as MS Office / Windows and Legal Applications The client are highly regarded and this will give the individual the opportunity to join a true industry leader. If you have relevant experience and keen to develop your career, please forward through a CV to Graham @ QED recruitment to discuss further.

IT Support Position

  • Harrogate, North Yorkshire
  • £17000 - £18000 per annum
  • Permanent
Posted 23 days ago

Information Support Position Harrogate £17k 18 pa An excellent opportunity has arisen to join a growing company within an IT support role. They seek a confident communicator with strong IT skills Key responsibilities include : Controlling IT permissions Allocating passwords Responsible for the security of the whole IT system Password resets Allocating IT accounts for new starters Working closely with the Senior Management Team Troubleshooting Information Support Inhouse package, word, excel and power point In order to be considered for this position you will : Understand computers and be able to use spreadsheets Effectively communicate accurate information to clients Confident and be able to work on your own initiative Have excellent time management skills Be proactive and a problem solver Working hours Monday Friday ##### ######or ##### ######hours per week Holidays 20 days Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Technician

  • King's Norton, West Midlands, England
  • Competitive
  • Permanent
Posted 9 days ago

IT Technician Location: Kings Norton Salary: Competitive Key Responsibilities of the IT Technician: Support and maintain the Company's IT systems including networking / VPNs and remote sites. Set up and configure new laptops and desktops including the installation of authorised software, deployment of software upgrades and application of antivirus updates. Set up and configure mobile devices including both Android and IOS. Support, maintain and administer MS Server/Desktops/Laptops, MS Exchange. Diagnose and resolve technical issues from end to end including endpoints and servers. Create and manage user accounts and email addresses via Exchange/Active Directory Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery. IT Support Helpdesk, ensuring tickets are closed off in a timely manner. Maintain an in-depth knowledge of specific technical specialists and provide expert advice regarding their application. Providing telephone support on occasions outside of normal working hours, and be part of the IT Support rota. Requirements of the IT Technician: Degree in Computer Science related subject desirable Experience within the Engineering sector is desirable but not essential Strong knowledge of Microsoft Windows and Office MS related qualifications desirable Exceptional organisational and communication skills Proactive team player with strong customer service and problem solving skills. Self-motivated and able to work under own autonomy or as part of a team. Excellent interpersonal skills with ability to build relationships Keen eye for accuracy and attention to detail Works well under pressure with ability to prioritise workload, multitask and deliver to deadlines A proactive approach with the ability to make decisions without daily guidance Customer Focus * Analytical and results orientated Feel you meet the above criteria of this IT Technician role? Apply now!

IT Trainer

  • West Yorkshire
  • £25000 - £30000 per annum + Company Benefits
  • Permanent
Posted 14 days ago

IT Trainer Law Firm Leeds / Bradford / West Yorkshire £25/30k My client are looking to recruit an experienced IT Trainer to take full ownership of preparing and delivering a Training program. You will ideally have been performing the role, in a Law Firm for at least 1 year and be experienced in technologies such as MS Office / Windows and Legal Applications The client are highly regarded and this will give the individual the opportunity to join a true industry leader. If you have relevant experience and keen to develop your career, please forward through a CV to Graham @ QED recruitment to discuss further.

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