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Customer Retentions Advisor

  • Tooting Broadway, Greater London, England
  • Competitive
  • Permanent
Posted 15 days ago

Customer Retentions Advisor - Full Time Location: Tooting Broadway Salary: Competitive We are a unique team of people that thrive on providing the best possible 1st class customer experience for all who visit us. Looking for ambitious, dynamic and entrepreneurial people to help support our growth and goal to be the largest franchise within Telefonica UK. We are recruiting for Full time (part time jobs available at request) (Shift may include 2 Saturdays a Month) in our vibrant SOUTH LONDON contact centre. We require customer focused staff to make and receive calls to our existing customers. Requirements of the Customer Retentions Advisor: You will be an excellent communicator, with a bright and bubbly telephone manner. You will be highly computer literate and familiar with using systems to record call outcomes and ongoing actions. You will have a high attention to detail and the desire to get the best for our clients. Previous experience in contact centre/customer services an advantage but not a necessity. This role requires you to handle customer data and therefore successful candidates need to complete background checks. If you feel that you meet the criteria of the Customer Retentions Advisor then please apply now!

Customer Retentions Advisor

  • Tooting Broadway, Greater London, England
  • Competitive
  • Permanent
Posted 15 days ago

Customer Retentions Advisor - Full Time Location: Tooting Broadway Salary: Competitive Our client is a unique team of people that thrive on providing the best possible 1st class customer experience for all who visit them. Looking for ambitious, dynamic and entrepreneurial people to help support their growth and goal to be the largest franchise within Telefonica UK. They are recruiting for Full time (part time jobs available at request) (Shift may include 2 Saturdays a Month) in their vibrant SOUTH LONDON contact centre. Our client require customer focused staff to make and receive calls to their existing customers. Requirements of the Customer Retentions Advisor: You will be an excellent communicator, with a bright and bubbly telephone manner. You will be highly computer literate and familiar with using systems to record call outcomes and ongoing actions. You will have a high attention to detail and the desire to get the best for our clients. Previous experience in contact centre/customer services an advantage but not a necessity. This role requires you to handle customer data and therefore successful candidates need to complete background checks. If you feel that you meet the criteria of the Customer Retentions Advisor then please apply now!

Assistant Manager

  • London, Greater London, England
  • Competitive
  • Permanent
Posted 7 days ago

Assistant Manager Location: London Salary: Competitive Job Type: Full-time Due to ongoing growth and continued success we are looking for future leaders and have an Assistant Manager vacancy in London. As part of O2 Telefonica and the winner of multiple industry awards, we here at Avertec are the kind of people that think technology is amazing if you too have this passion this may be the opportunity for you. It is this passion and our commitment to customer excellence that keep our customers coming back for more. We have opportunities in Clacton on Sea, if you share this passion we would love to hear from you. As the Assistant Manager, we are looking for well-rounded and commercial retail manager, who is proactive in their approach and can work using their own initiative. The ideal candidate will have previous experience either as a management or supervision of a team. Responsibilities of the Assistant Manager: Be part of and lead a successful team to deliver company and store objectives Take responsibility to learn, develop and progress, and support others to improve Build a good rapport with customers internally and externally Assist the Manager in day to day operations of the store. Maximise store profitability, by promoting Customer Service Excellence and Sales Provide an enjoyable customer experience, whilst tailoring solutions to meet specific customer needs Lead, coach and motivate the team to deliver. Lead by example Deputize and fill-in for the manager when necessary. Skills required for the successful Assistant Manager: Experience as either a manager or supervisor of a team Friendly and enthusiastic with an ability to build rapport easily Commercial awareness Excellent Leadership skills The desire to progress with our growing business. * Balance own tasks and objectives and support those of colleagues. If this Assistant Manager role is for you, and you would like to be part of a growing company and the opportunities this may lead to, please apply now!

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